The area was quiet, convenient, and great for a family vacation. The room needs a few updates, newer pots and pans, and pillows without stains. It would also be great to have simple things like salt & pepper, coffee filters, or condiments that are long lasting. We had an amazing time there and would go back to the location again!!!!

The condo was great. The only complaint we had was the bed needs to be upgraded. The bed was very uncomfortable. We tried to use the sofa bed but that mattress also needs to be upgraded. It was a clean condo, great location and great atmosphere. Only complaint was the bed.

Perfect for our weekend trip

Location is wonderful!!! Very Short walk to the entire downtown strip! Towels need an upgrade(super thin & old), bed in “master” room is horrible!! VERY worn down and slanted!! my head was about 45* below my feet!! And very squeaky with every move! Miserable!! Pillows are thin, bring your own! It took both to even try to be level and still wasn’t. The mattress on the pull out couch was about 2” thick and you could feel everything! Tub didn’t drain very well in master either. 2nd bdr was fine. that all said, if they change the beds (master & couch)which is VERY MUCH needed and update the towels it would be a decent stay just for the convenience of the location. For close to $300 a night avg. there’s MUCH better rooms if you don’t care about location. I would give a ZERO on the beds!!

I would like to acknowledge how great service can make a trip great. Mary, at the desk made sure that our stay would be a positive one. Anyone looking for excellent personel can find it in her. Thank you Mary, will be back!

We were there because my daughter was graduating from university of Knoxville and we had an amazing time.

We did not have to check in with front staff, had little to no interaction with them. The unit had some damage inside, and the viewing hole in our door was just a hole in the door. We had to tape over it. Everything else was clean, parking was really good. Elevators were in a really convenient area. Walking to everything was very nice, and you are a lot closer to everything than you think.

Plenty of space for all 5 of us!

Unit 307 was nice and clean. I liked the balcony, and the 2 bed/2 bath gave plenty of room and privacy for my family of 5.

Very nice place and easy access

Liked: Short walk to downtown Gatlinburg shopping, the aquarium, food, etc. The room had everything we needed in it for our 4 night stay, we were comfortable. The WiFi was good. The pricing was acceptable for the quality. Didn't like: The elevator was sketchy. It broke down two of the days we were there, so we had to climb stairs back and forth to our 6th floor room, which got old quickly. The peephole in the door of our room had no glass or anything in it, it was just a hole straight through the door. Staff never answers the phone, it goes to voicemail every time. They will call you back though.

We've stayed at this property quite a few times. Some rooms are better than others. This room had new paint and was clean. The bathroom door didn't want to shut and would make a loud popping noise when it was opened. Some of the furniture could use updating. It's in a great location for someone who wants to be near downtown. We would stay again.

Condo was clean and spacious, very nicely decorated. Very conveniently located. I only interacted with rental office once, and that was to get a parking pass. She was very friendly and informative. I would recommend this place to anyone.

Very clean and nice condo with a beautiful view and a very easy walk to every thing.

was a little disappointed when I got there when it says fully stocked , and they don’t have shampoo or conditioner or coffee. The headboard on the bed is broke and you can tell it’s been broken for a while. had difficulty finding the unit office closes at five, so there was no one to ask for help. there are stains on the carpet. Unit has not been upgraded since the 70s. Also advertises as a king bed and it is not it is a queen.

Great time, the condo was very nice and the service was great. Very friendly and clean. I will stay again and recommend the hotel to all of my friends.

The stay was amazing. We stayed in room 712. The room was very spacious and clean. We will be staying here again. Plenty of dishes and cooking supplies. Close walk to downtown.

This was the second time we have stayed at this location. The first time was roughly 5 years ago. We fell in love with this place then. It truly felt like a little “mom and pop” style home. So when we decided to book a room in Gatlinburg again, I wanted to go to Olde Gatlinburg again. The booking process was easy. They sent me a detailed email with check in instructions. Great, no problem…. Until we got to there. It was listed on the email that check in time was at 3:00. Upon arrival, the housekeeper was still cleaning our room at 3:15. We had to stand outside and wait for her to finish cleaning before we could go in. This was especially irritating because we had driven several hours to get to this location and wanted to settle in. The second issue was that the fireplace didn’t work in our room. The third issue was that I picked a room that had a recliner pictured in the listing. Our room didn’t even have a recliner. Keep in mind about what blankets you want to use, as well as bring your own pillow. The comforter was extremely scratchy and the pillows were insanely flat. The mattress was also not very comfortable. There were 2 large dips on the mattress causing my husband and I to literally be sinking in the middle. The room was clean for the most part so no complaints there. I did feel safe in the area we were in as well. I also like how it’s very close walking distance to all the shops and the Village. Honestly, we won’t be booking here again.

Wonderful stay!

The photo is NOT the facility we stayed at. They put us in a OLD hotel turned into Condo’s …the place was clean, BUT, everything was old/outdated and looked dirty. The refrigerator didn’t work. The bed was like sleeping on a hardwood floor, not comfortable at all. The towels were worn, the blanket I pulled out of the drawer to use smelled musty. Was really disappointed. Not how I planned celebrating our wedding anniversary.

Well didnt get to stay since they over booked and then with out offering a refund moved us up the road on a hill which made it not walking distance to down town to a very noisy area! So will not maje this mistake again!

This complex is older but in an outstanding location to be able to easily walk to downtown Gatlinburg! We arrived about 9pm but had an email with code for the unit. However it was a little challenging to find 5b. It is located on the 5th floor but towards the backside. All other units are numbered in the 500's, making it a little confusing. There are carts and an elevator to help get luggage to the 5th floor. The unit was decorated nicely, giving "honor" to the black bear 😉 It was clean and comfortable. The gas fireplace didn't work the first night but I reported it to the front desk the next morning and maintenance lite the pilot. The tub/shower had jets but the jets didn't work 😞 I was also disappointed that the outside hot tub and heated pool were closed. No one told us that would be the case in October. Overall we were happy with Olde Gatlinburg Condos.

Did not have bedding for both pull outs.. loveseat bed was so worn out i was afraid it would break during the night. Could also have coffee and filters available in cabinet. Outer lights in hallways and corridors need to come on at dusk and not after dark. But room was cute. I wouldn't say $200 a night cute. Would i stay again... in a pinch

is really good

Nice walk from the strip but the hotel was filthy. Bathroom leaked and bugs. Door wouldn’t lock at times. Bed was so uncomfortable

Recliner was broken , toaster was broken, fireplace didnt work and bed was very uncomfortable .

We have always enjoyed our stay, this year was enjoyable however, our unit was in need of some improvements. The bed needs a new mattress it seemed to sag in the middle. The pull out couch was in need of repair and a new mattress. The mattress was so thin we purchased an air mattress. Although it was October the fireplace was not operational which was disappointing. We had to be sure to check the door when leaving to make sure it locked. A couple of times it took 2 or 3 tries before it would lock.

Beds squeaked like crazy but were very comfortable. Freezer was almost unusable due to the amount of frost build up. Bathroom has black funk, im hoping it wasnt mold. 2nd bathroom had a leaky faucet. Curtains in bedroom didnt close all the way so sun in your face at sunrise was a certain. I do like how close it was to the main street of Gatlinburg, no need to drive everywhere. I also liked the keypad on the door, didn't have to worry about losing a key. Room was clean it was just in need a some repairs.The room served its purpose, we weren't there except to freshen up and sleep.

Clean and friendly

Easy check in.Great location

Loved our stay at Olde Gatlinburg Rentals! We have stayed here about a dozen times in the past 4 years and every visit we found the rooms pristine! These units are centrally located to downtown Gatlinburg and it’s many attractions!

Love the Baskins Creek area