Awesome stay. Clean. Great breakfast.

I was only there 12 hours but everything was great.

Property is very tired. Got there, was dying to go to bathroom, common area bath had overflowed. Only person working was making an airport shuttle run. Bed lacked a lot, bathtub was gross. Not the rating that I was expecting.

The rooms are dirty and there is mold in the bathroom and around the window. Check 3 rooms total and they are all the same, absolutely disgusting.

saft was great - breakfast was good - room great size -negative: pool was not warm enough - chemicals were to strong

A good choice for what we needed. It was very quiet and comfortable. The location was exactly what we needed for our very early morning flight However, the bathtub was very dirty! It appears as though it's never actually been scrubbed! Also, the bathroom door squeaks loudly.

Bathroom was old and rusty.

We liked it

Excellent staff

It was a quiet place . The staff didn’t seem friendly or like they wanted to interact with anyone. I wasn’t even told what floor or where my room was so I had to ask . The breakfast is definitely slacking. Was not kept up and not tasty at all. The waffle machine was terrible!!! Other then that the place was pretty clean

Nice and clean.

When we arrived we were greeted by staff and taken care of well. We got to our room and found that the door was difficult to open, but otherwise everything looked fine. The following morning, the person staying in the room above us took a shower and flooded our bathroom through a leak in the ceiling. There was only one employee at the front desk at the time and he did the best he could to take care of us while also trying to prepare breakfast and arrange shuttle service to the airport for other guests, but unfortunately we weren't able to change rooms until mid-afternoon after check-out and cleaning (thankfully we had plans to be out and about during the day). The new room was fine, but the facility itself needs some TLC - broken elevator, broken stairway doors, etc. We did enjoy the pool and appreciated the on-site laundry facility.

A place to stay and regroup during our vacation and visit to the Ark Encounter and the Creation Museum

The elevator was not working, the room just did not seem to get cool enough, the bathtub was filthy and slippery which is not safe, and the walls/ceilings were paper thin. My upstairs neighbor was walking heavily all night and I was only able to get 3 hours of sleep because of it. I will not be staying here again.

The hotel is 4 minutes from the airport, that much is good. The night manager Ronald is wonderful, very helpful. Unfortunately this is one of the most poorly kept hotels I've seen in years. The elevator was not working and we were in the 3rd floor. The carpets were very old and were separating from the door threshold. The push bar on the stairwell door was falling off. Very poor condition. We were not able to check on for 15 minutes because the person doing check in also drives the shuttle.

Totally fine for what it needs to be. Nothing special, but clean and close to the airport for travelers.

Needs updating

This clearly is an older hotel since it generally needs updating in areas. For example my bathroom was clean but the tub had no remaining porcelain. The lobby was pleasant with a spacious breakfast area. No housekeeping was done in my room for my three night stay - I didn’t mind about the bed not being made but would have liked my trash emptied. A breakfast was offered but compared to what I’ve had at other hotels it was mediocre. A definite plus was it being about 3 minutes from the airport. The check in was easy and the receptionist was very friendly. Based on the pricing and location it was reasonable.

This place was terrible. To start with, I had called this comfort inn before I reserved the rooms to see if I could park my car in their lot while we were on our family vacation. They told me that I could and seven days were included with my room, we had reserved two rooms. I called again the morning of our stay and I spoke to a very rude man who informed me that I could not keep the car there unless I had signed up to do so on the choice website. He told me it was too late to do it as a complementary parking so he charged me $120 to park there for 12 days, nobody told me that that would be the case. When we got to the rooms, They were nasty. The carpet was moist and the tile floors as you walk in the rooms were slippery and greasy. The rooms smelled like mildew, and the place was very noisy. I will never stay a comfort inn again.

X

Very nice room for the cost. Nice breakfast in the morning. Very close to the airport which was perfect.

Good stay

Not enough towels, toilet didn’t flush properly, staff not friendly, molding where the security latch is screws were stripped and the molding it was attached to was separated from the wall, tub was VERY slippery.

The property outside and lobby were clean the front desk staff were great. The bathroom in our room was dirty and the tub was stopped up. They fixed the bathtub but was told we had to ask for our room to cleaned??? The tub was disgusting. I ask for supplies and cleaned it myself.

Good place

Elevator was jerky. Other hotel disrepair evident. No cleaning services offered during 4 night stay. Staff friendly but hard to locate for assistance.

Overall I had a pleasant stay overnight stay close to the airport. The only problem I had they did not have a vending machine in the hotel.

Will not hold luggage or allow early checkin without a $25 fee. If making the reservation thru Expedia you can not add vehicle information at checkin; can park vehicle onsite for 7 days without additional fees if preregistered. Room was decent the mattress caused the wife and I to meet at the slope in the middle. Will find somewhere else to stay next time in Cincinnati.

We were forced to layover in Cincinnati due to inclement weather. We had no time to research nearby hotels, but we were very pleasantly surprised and happy with our decision to stay here. The room was spacious, clean, and the beds were comfortable. There was timely transportation to the airport that was included as well as breakfast. For the money, you can't beat it! I recommend.

Great experience. We were there for a basketball tournament. The hotel was very clean and staff was helpful

Back bothered me because of the mattress sunk in. I told the desk clerk at checkout and they told me that they're going to be replaced soon. Probably should've been done already.

Breakfast was great