Great location. There was an issue with the door lock, but otherwise good for our short stay.

Excellent, quiet location in the city. Well appointed, late room. The check in process was super easy.

The location is as good as it gets. Definitely a great value at the price.

Wonderful place in a fantastic location. Just be sure to read the self check in info closely so that you are prepared since there is no one on site.

Great location and a decent room. But lack of front desk, no visible staff, no food options - and problems with the key mid-stay would cause us to try somewhere different next time. Both times I called the 24 hour phone line for help it went to a recording that told me to send an email. Not great service. When I tracked down staff, they were great...just no way to reach them!

Location of the accommodation is first class . The service is second to none. There was a problem with the heating in the room, which couldn’t be fixed straight away . We were offered to change the room, which was fabulous . We were treated by people who were extremely friendly and efficient , thank you , we will come again .

Very cute little hotel in the centre of Vienna, we highly recommend. Staff was very friendly and serviceminded (we only saw them on the day of arrival as they were preparing rooms, but we knew how to reach them if necessary). Room was perfect - located away from the streets, very quiet. Spacious bathroom. It looks exactly as in the photos on the website. Perfect combination of cost and location for us.

The hotel is in a fantastic location for museums, palaces & gardens in the southern part of the inner city. Supermarkets are also in walking distance. Don't be alarmed if you can't find the door at first as it's tucked away. Look for the FasTest clinic & it's a couple of doors to the right. The only negative was the elevator as it's small. Two adults & two large suitcases won't fit.

Perfect location, quiet, keyless access, good shower.

Excellent room. Nice view. Breakfast was a bit too simple. Some fruits or yoghurt could be included in the continental breakfast may be?

Comfort and nice equipment

Though the room is a bit small, it is so comfy and clean. It is so close to the city centre. The staff are very friendly and helpful! We would love to stay here again if we come to Vienna!

Fantastic position

This was the perfect hotel for our needs. We were in Vienna to attend the opera, which is only a few steps away from the hotel. The room was spacious, a novelty in Europe, and clean. There were fresh roses, fruit, and cookies waiting in the room. Breakfast was brought to us the next morning at the time we requested. The only negative was the slow internet in our room, but the signal was strong at the desk provided in the hallway. One warning: the elevator is very small!

Just a quick stop in Vienna for one night so wanted to be really central. The hotel staff were lovely, the room was huge and faced the courtyard so was very quiet

The room was clean, tidy and well appointed. Slightly on the smaller side, but worked quite well. Very quiet, and an excellent location in the heart of Vienna. It was a little hard to find, we walked right past the entrance, and the elevator is tiny and old. This property is a higher standard pension style not a full service hotel and is priced accordingly for the location. A fantastic in room breakfast served daily.

Great location, Very friendly staff.

Perfect location, in the heart of Vienna. very clean, friendly stuff, near to the public transport really only positives

You're right in the centre of town. Our room was on the street facing the side of the Sacher hotel. There is a lot of noise from outside which continues right through the night. The room did have secondary glazing (the outside windows were filthy but don't imagine they are easy to clean).It did not keep out any of the noise but did let in lots of natural daylight which was nice. The room and bathroom were a good size. Bottled water and some fruit and flowers on arrival were nice touch. The soft furnishings and furniture itself was very old and tired which let the room down (the photos on the website must me years old, literally years, things were so worn and stained. If you're used to night noise then this is not a bad choice if you want convenience without frills.

Super convenience In the heart of downtown Hard to find off the address

Very nice and convenient. Close to everything.

Charming 1800s building converted from large bourgeois flats into guest rooms on two floors. Excellent location opposite Hotel Sacher and the Opera , friendly receptionists.

I liked the location, however it was very difficult to find, actually requiring assistance from people on the street.he The elevator was awkward and it was tricky to find the reception on the third level. The staff was very helpful and so pleasant. I liked that it was small and intimate, our room was very quiet. I liked the kitchenette facilities.

Superb location, discrete and quiet room, kind staff

This hotel is indeed across from the side doors of the Vienna State Opera and a block away from the Metro station Karlsplatz -- U4, two stops from City Center "Wien Mitte"where you can take the S7 or a regional train to the airport for about 7 Euros each way...No need for a taxi. I went out at 6 am to go back and felt very safe. While the hotel is old, it is quaint with friendly staff. Rooms are small but very clean and you have everything you need including coffee machine and mini bar. The reception, however, is not available 24/7 and while they knew I was departing early there was no one at the desk at 6 am to pay my bill, so Hotel.com had to follow up with payment once I contacted them. Other than that, I was very happy with the overnight and would certainly stay there again!

love the location its in the heart of walking to everything.

It was difficult to find the hotel. We got to the street easily but then walked up and down a few times until we saw a sign on a door, set back from the street and behind a magazine seller. Check in was pleasant and friendly and the hotel is in a great location for the old city attractions and places to eat. Our room was small but functional. No desk for working but as the wifi (all 4 networks we tried) didn’t work anyway it was less important. The bed was comfy and our room was quiet. The bathroom was small with a very compact shower! I guess you pay for the location but the lack of space and wifi is a big turn off.

Good accommodation sited within the city centre and with good access to many major attractions.

Very nice staff and close to everything.

Location was amazing! Very charming. Staff was was kind.

Good location, nice spacious rooms We had 2 superior double rooms that were great for our group of 5 adults. It is up a couple flights of stairs but there is a small elevator if needed. Staff was helpful.

Superb location next to the opera with excellent staff. No breakfast room.Average room quality.