There was no internet service. There was no electricity in some rooms and the elevator did not work. Several people complained in the administration. There are only 2 people to attend to all the people staying.

EXCELENTE, EL SERVICIO DEL HOTEL ES MUY BUENO, LA HABITACION LIMPIA Y EL PERSONAL SUPER ATENTO, DE MANERA ESPECIAL FELICITO A JESUS, QUIEN NOS ATENDIO DE UNA MANERA MUY ESPECIAL

Friendly staff. Comfortable rooms. Good location. Great balcony.

Nice little hotel, friendly staff, great value. Room was clean and well equipped. Breakfast was very good with very friendly people.

Bonito hotel, muy amables y limpio!... Recomendado!

Nice hotel in a good location. About 10 minutes walk to Plaza de Armas

It’s a wonderful hotel, new, clean, quiet and in a walking distance to many attractions. Best of all, the staff members were very friendly and helpful. We had to leave early (3am) for our trek, and they offered to make us breakfast. The best service!

A very good value just outside of the Plaza Armas-quiet block but still just 5-10 minutes to it. Rooms have all of the modern amenities and luxuries needed.

Location is good but the towels were really run down. The hotel is really dark.

This was an excellent hotel. The staff were extremely friendly and knowledgeable. They took care of all of our arrangements to the airport and had packed lunches for us when we left. The rooms are clean, and have very large bathrooms with a stand up shower and jacuzzi. Most importantly of all they have AC which seems to be a rareity in Arequipa and if you have anything against the smell of diesel and loud noises you will want AC. All in all this is a great hotel with excellent staff and great accommodations. I would highly recommend you stay here.

Great location, wonderful service! The patio was a comfortable and beautiful place from which to view the city.

My room had a window but way up over my eye level and All I could see were sky and next neighbour, not as advertised as “City view”. Room lighting was very poor, dark decor made me a bit depressed. So, I checked out to the cross street moving to Hotel Andina.

Friendly staff, new property, clean room. The breakfast was pretty basic and on some days as the hotel had just a few customers they did not prepare proper breakfast. During the last night, we could not sleep as it was terribly noisy. The location of this small hotel is central in Arequipa so its easy to reach restaurants and sites to visit.

Friendly staff, new property, clean room. The breakfast was pretty basic and on some days as the hotel had just a few customers they did not prepare proper breakfast. During the last night, we could not sleep as it was terribly noisy. The location of this small hotel is central in Arequipa so it's easy to reach restaurants and sites to visit.

Hotel is within walking distance of main historical sites. But my room was like a dungeon - very dark and only a partial window on the second floor. Lighting in room was also not the best. Further my sheets had stains on them which shows poor quality control with housekeeping but may be a result of the poor lighting. After management changed the bed sheets, there was further frustration because staff has minimal English language skills. Otherwise rest of the stay was just ok.

Hotel is within walking distance of main historical sites. But my room was like a dungeon - very dark and only a partial window on the second floor. Lighting in room was also not the best. Further my sheets had stains on them which shows poor quality control with housekeeping but may be a result of the poor lighting. After management changed the bed sheets, there was further frustration because staff has minimal English language skills. Otherwise rest of the stay was just ok.

We enjoyed our stay very much. The staff was extremely helpful and accommodating and the location was perfect. The rooms were very comfortable and well- equipped; laundry service was excellent. Highly recommend!

Very nice , clean, modern hotel with excellent amenities. Very attentive staff from front desk to restaurant to room attendants. Excellent location. Excellent all around. Highly recommend.

Location and staff were helpful but some of the staff did not understand English and we had problems with our booking. We actually had a reservation for a Deluxe Suite with a kitchenette for 3 nights but on arrival was assigned a Deluxe room even though we have paid for the upgrade. Although we tried to explain to them they kept insisting that it was already an upgrade?? Tried to get in touch with Expedia without success. Although the room was ok we just wanted a better room since we were staying for 3 days.

Very comfortable hotel with great views !!! My kids got the room with the view we got the room with character. We slept in a room built about 300 years old made with lava stone (sillar) . we loved it !!!

Had a very pleasant visit to QP Hotel in Arequipa. The staff was very friendly and the room was clean (Room 101) My only issue was with the lights in the room, every night the light although were turned off at the switch the lights above the bed continued to glow, quite disturbing when the room never was completely dark. I brought up the issue to the staff ,so it will probably be taken care of. Only other issue was the flies, they are in the reception , restaurant ,not sure what that was about, never had a fly issue in any hotel in Peru before. Overall I did not go in with great expectations but despite those minor details, I would stay again.

We stayed three nights in this hotel while in the Arequipa area, and were very happy with the overall experience. The room was clean and the bed was comfortable, which are really our two main needs while traveling. Because the hotel was only a few blocks from the Plaza de Armas the level of noise was a little higher at night than we would have liked, but that is a tradeoff that we expected and were ready for. The staff was very helpful and courteous, including helping us find a taxi for the airport after checking out on the last day.

Great breakfast, quiet room, nice to make a cup of coffee in the room, restaurant provided value meals and drinks. The restaurant and hotel staff were lovely.

Staff was very accommodating and the hotel is beautiful and new.

At check in no one was expecting us young girl tried her best but had no record of our booking had to show email confirmation on I pad. Credit card machine wouldn't work ... Had to transfer details to there email to print out .. Not very pleasant after 10 hr bus trip .... As it was 11 pm .. Breakfast one morning turned up at 7.30am ...opened at 7.am no waiter only chef cooking and waiting on tables .very little food most people just got up and left as there were about 8 people in dining room . Bad management

The service at this hotel was awful! We found that the general staff was cold and a little short with us. The only staff who felt genuinely welcoming and friendly were the two managers. Our stay began with a confused (though friendly) manager who seemed to have trouble finding our reservation. We were told that we could wait while our room was prepared. When I contacted Expedia, they told me that the hotel had confirmed the reservation, so it seems that organization/communication at this hotel is poor. In addition to the poor service, we also felt that this hotel was continuously trying to rip us off. I sent out a large load of laundry and received a bill for a little over US$100.00! An item of clothing was not returned to us, nor was it on the receipt, yet initially they wanted to charge us for sending it to Lima. The second problem occurred when we were checking out, and they tried to charge us double for the room. The problem in this case was that when I handed the night manager my reservation confirmation, I gave him the their reservation as well as the one from my hotel in Lima, by accident. The price for the hotel in Lima was used, even though it was double the nightly rate posted at the front desk. Worst of all as far as experiences goes, however, was during breakfast. I had specified that I was vegetarian to the waitress, but I received an omelet that contained ham. Overall, this was one of the worst experiences I have EVER had at a hotel.