Lovely little find so great.

The key redeeming factor is location. You really are in the heart of it. However, you are also crammed into a tiny bedroom with hardly any room to walk around the foot of the bed, framed - quite literally - by Picasso's Guernica nightmare scene. Not very soothing! It's also pretty noisy at night - so best you join the party (we did)! There's also no parking - but that's fair enough - they never said they would be. Expect to pay another Eu20/day for that and ready yourself for the 1/2 km walk with luggage.

The main reason for my poor rating is the bed sheets. They were so rough it felt like I was lying on sand paper. I finally took them off the bed and slept wrapped in the duvet. Bilbao is damp, and the hotel didn’t was dehumidifiers. I’d wake in the morning to a room where everything was wet. So wet I thought the roof must be leaking. There is limited reception staff (no problem), but I was there 2 days before I saw anyone who worked there, and could ask for sheets that might be a bit softer. The answer was “no!”.

This quirky little pension in Bilbao's old town was only a 10-minute walk from the the main railway station and less than five from the nearest bus stop. But be prepared for walking up the 2 flights of stairs to the pension entrance. No double glazing, so sounds from outside carry - light sleepers should come equipped with earplugs. The pension is on a relatively quiet street with the nearest bar some 50 metres away. But the bed was extremely comfortable, the bathroom (walk-in shower, not a bath) a good size and well equipped, efficient reception staff and an overall friendly vibe, with plenty of places to eat and drink close by. I'd happily stay there again, the next time I'm in Bilbao.

Vicky and the rest of the front desk staff were extremely helpful and professional. I had a wonderful stay and would recommend it to anyone.

Excellent property in great location. Hotel team were super friendly and helpful. Highly recommend, great value for money!

Great location in the old town, clean and modern room.

I loved the Pension Basque Boutique! It's in a great location in the the middle of Casco Viejo so lots of eating and drinking options very close by. Yes, it's not the quietist of spots but the double glazed windows do a lot to reduce the street noise and with the ear plugs provided the noise didn't disturb my sleep at all. The pension has a very chilled feel and as a solo female traveller I felt very safe there. Staff are super friendly and helpful, in particular Vicki who gave me lots of suggestions of things to see in the city! Would definitely recommend!