This has the potential to be very nice. However, the check-in is a nightmare. Mind you, there are no addresses on buildings nor are there any streets labeled. Checking in here and finding this hotel was an absolute nightmare. The company needs to really update and say where they are located. FYI: They need to check in at Pueblito Sur which is a commercial shopping center . The stay its self was nice. 3/5.

Centrally located property. The beach is three blocks away. The staff are friendly and helpful. They texted us immediately after our arrival for help us locate the property. There’s security at the gate. It was quiet and peaceful. My only issue was not having running water for 30 mins.

We loved our stay at Coco Sunset hill and literally cannot wait to go back. I would suggest arriving during business hours as it was rather challenging to locate in the dark but aside from that everything was excellent.

Bring sharp knives. Mgmt was very responsive when we needed help. Our unit was in need of updating.

Very upscale, all the pools were amazing, clean & safe place. Terrace rooftop was icing on the cake! Close walk to the beach & downtown

It's a great place to spend some time there. Consider 6 swimming pools for a small complex, located in the Las Palmas area a Playa Del Coco. Our unit was on the third floor, with a beautiful view.

I cannot rate "cleanliness", because cleaning is my responsibility. Otherwise: - I have no basis for comparison and guess you get what you paid for in the expensive Costa Rica. The suite we stayed in was not very comfortable, mostly due to the lack of space. Everything is small - from the kitchen through the sofa to the bed. I paid for my kid close to the price for adult, but there was no provision for him whatsoever. - The confusion starts with the arrival, since the property is called "Coco Sunset Hills" and this is what the sign at the gate says. Tropical Gardens Avenue is a couple of blocks to the north and even the local drivers are confused and don't know where to go. - The remoteness of the reception to the property also does not contribute to the comfort. - The TV is mounted close to the ceiling and uncomfortable to watch - Communication - they would definitely not go the extra mile, but I would not rate it even as "good" - all my requests for little favours were politely declined, i.e. "I will see" or "Yes, we can do this tomorrow" and then nothing happens. Except one extra roll of toilet paper, which we did not even use. - On the plus side, the pools are excellent. The area is also good with a few restaurants; the beach is within walking distance; Coco "downtown" is also not far away.

Exc condiciones del complejo, la piscina super limpia y la habitación con los utensilios necesarios. Buenas respuesta de los dueños hacia consultas y ayudas,