The staff was great! Friendly, helpful, and accommodating. I had to request more towels because there wasn’t a place to hang them to dry and apparently they don’t refresh your room daily. Shower was lacking water pressure, but it was warm without temperature fluctuations. The pool was “closed for maintenance.” However; the pool looked like it was closed for some time. There was a filmy slime covering the water surface. The biggest disappointment was the lack of the advertised breakfast. At 8:00 am when I arrived for breakfast, it wasn’t there. When I asked about the absent breakfast, they said they had to accommodate a large group which was catered and pointed me towards a urn of coffee hastily set up on the bar, which was lacking the standard condiments (ie. cream, sugar, and cups). Although disappointed, I figured that they may have gotten caught of guard and under staffed. But it was a Saturday, they had to figure it would be busy, right? The next morning (Sunday) the same thing happened with a different group. No breakfast for the guests, but the group had a line of steaming chaffing dishes and a lovely breakfast buffet. The rest of the guests got a lukewarm urn with weak coffee and no cups or cream. Fortunately, I came prepared with a cup from my room. The lousy coffee with powdered creamer wasn’t worth the effort. If you stay here, prepare for disappointment.

Wonderful staff and the suite was very comfortable

The staff is absolutely fantastic. They are so friendly and answered all questions. The cleaning staff is included. They would say hello when we were in the hallways. The room setup is very unique for the king bed room.

Check in was slow and under staff. Pool was closes and food kitchen was also closed.

Housekeeping was terrible. Only provide every 3rd day unless requested. We requested daily and they still came on a spotty schedule. Housekeeper didn’t leave toilet paper several times and we had to ask front desk for supply. Complimentary coffee was never put out at scheduled times. And when it was out they often had lids and no cups or cups and no lids. Very poorly managed property.

This is my 2nd time staying here. The room and service was excellent just wish yall had better cable

Althea at reception did an outstanding job of getting us checked in. Her friendly manner and helpfulness were excellent. She made us feel welcome and like special guests. Many thanks to her.

Stay was good but the hotel is stingy, no free breakfast