Stay was good breakfast was good

Fantastic night away. My only criticism was it was a bit warm in the room.

Had the most enjoyable stay definitely would stay again.

Very helpful before arrival with some amendments I needed to make, friendly helpful staff throughout our stay. Room was lovely with a perfect seaview. Pool area was clean, nice & relaxing. Breakfast was great. Well located for everything we was doing. Pre booked our parking as it is limited, this saved us messing with parking elsewhere. Overall really happy & enjoyed our 2 nights stay, would definitely recommend & be back.

Four star all the way

We had a one night stay here in an executive sea-view room. Hotel is rather dated, which we knew as we’ve stayed before; however we had a comfortable relaxing stay. The reason for the low rating was for the breakfast. Great choice, but the cooked food was barely warm, very disappointing.

Perfect hotel for a getaway. The spa is excellent.

Great hotel , gym , spa & sauna excellent .

Amazing staff Gill and her team LiZ James ash the cleaner all very helpful and a great place to stay

Lovely hotel and service fantastic

The hotel is somewhat dated. Needs updating in some areas. It would be nice to have feee parking. Nice views if you have a room at the front. There doesn’t seem to be enough staff to cope with visitors given they were the main hotel for the conference I was attending.

Its okay

The room was fabulous & bathroom door needs looking very hard to close , nice card & chocolates in room for our anniversary

This 4 start hotel is now on the decline. I am reliably informed it will shortly lose this status.

Hotel was perfect location. Yes the walks were hilly but managable. Room was clean comfy beds very spacious. Only think is the heat in the room. Fan barly does anything. Overall we had a fantastic 2 night stay. Used the spa facilities.

Having lived in Scarborough for many years and moved away I booked the Crown as it was always seen as the best hotel in Scarborough. The hotel room was very tired a dubious yellow stain behind the toilet and broken fittings and several broken tiles in the bathroom. The breakfast was by far the worst hotel breakfast I have seen. No cups for tea or coffee, when I asked the staff just points to where they should be and walked away. Buffet items looked grim, bacon rashers were swimming in fat, scrambled egg was really watery. On a positive note, check in staff were good. Such a shame as the hotel has fantastic position on the cliff top. Definitely not worth anywhere near the money they charged.

First time in resort and hotel. Had a standard double room. nice hotel in superb location. Staff at reception courteous and professional. Room ok but dated - door was secure but didnt quite close fully and there was two noisy families on the corridor which affected sleep. there was evidence of a bad repair to the door frame where it looked like it had been forcibly opened . well equipped bathroom with walk in shower although mould over overhead shower. Breakfast was chaotic to say the least! Restaurant ran out of butter packs for toast on the Sunday not well planned. In my opinion not worth the supplement you pay. However there few restaurants locally to have a breakfast without going into central scarborough . In terms of stature and location it probably deserves its 4* status but in aggregate its a 3 3/5 * at best, .

We stayed here to see Busted. Whilst the hotel was alright it does need some updating and general maintenance. Receptionist checking us in was lovely and very helpful. Bar staff very slow. Room had a lovely view of a wall. Was far too hot, had sand all over the bathroom and cobwebs all over the top of the window. Ideally could be sockets by the bedside table. Big mirror was also in a bad location behind the table and chairs. The shower whilst lovely isn’t ideal if you don’t want to wash your hair and the shower curtain is annoying and sticks to you. Realised in the morning that the pillowcase was marked on the bottom side. We paid for breakfast and whilst it was lovely we waited almost 20 minutes for everything to be made and juice to be refilled not ideal when it’s buffet style. However once arrived food was lovely and hot and did enjoy. Overall hotel was alright however feel it is not a 4* hotel and not really worth the price we paid. Sadly we didn’t have enough time to use the spa facilities. Forgot to mention about the sand to reception as we were late in getting out and then at check out we weren’t asked how our stay was so just didn’t think to do it.

It was easy to get to and from as we stayed there for a concert

Lovely hotel just a bit away from the promenade with a bit of a hill walk. Nice hot breakfast Clean & comfortable bedroom although the sink would not hold water for a wash or shave but was repaired the following morning. I would stay again.

Good overall experience, bed was comfy and great sea view. However room was extremely humid even with a fan blaring.

I just want to do a big shout out to James on reception he made our holiday perfect. His warm friendly nature was the best start. We got into our room which was absolutely impeccable and the cleanliness was second to none! When we went in the spa facilities I was happy to see a jacuzzi available to fit a group of people rather than four and sauna, steam room and an ice bath.... luxury doesn't even compare to what we had. All the staff where fantastic but James customer service deserves a promotion we will definitely be visiting again because of how we treated at this hotel....we felt like royalty!!! And we fell bit in love with Scarborough too!!! Thanks again! ❤️❤️❤️

It was ok . Rooms needed up dating. Bathroom had like wet room shower but was near do and water went everywhere. Plus flooring was ineven and felt like could give way in places.

The room was no better than a travellodge but was far more expensive. The view from the window was of a wall of the hotel about 6 feet away.

superb location

Hotel in great location ,spa facilities very good ,food excellent ,staff very friendly .Only minus points , is the main hotel bar ,which is too small for the size of hotel ,with no seating available when we returned to hotel at 830 pm .Car parking expensive ,unless you manage to park on the free section of the esplanade ,which was full when we arrived . However we will return to the hotel ,next time we visit Scarborough.

Hotel and staff are lovely. We had a double room with a sea view. The sea was difficult to see as the window was dirty. Other than that though it is a lovely place to stay

Helpful staff nice room

Staff were excellent - and so it’s a real shame that overall we were really disappointed with our stay at the Crown Spa in Scarborough. The property is tired inside and out and while that’s not an issue for me usually as older hotels tend to have more charm, it was this time because it was really not very clean in public areas especially the restaurant. Egg up the back of bench seats, old food and stains on woodwork and just generally unloved and in desperate need of a deep clean. The hotel lacked ambience, which I was surprised about given its position and historic significance in Scarborough. No music in bar, restaurant or seating area for atmosphere, the whole of that area had a really weird and uncomfortable vibe. Furniture in room was chipped and peeling. No valance on beds, absolutely not a 4* room, but very much at 4* prices. Patio area outside bar was dirty with rubbish on the floor and unkempt plants, not a very pleasant place to sit. Bathroom looked out over a taxi firm & garage which was fine except if you opened the window they had a full view of anyone using the toilet(!!) there was a ratty blind but it really wasn’t ideal. Also noisy overnight, some kind of machine running for most of the night sounded like a fan or maybe washing machine? Overall absolutely not worth the money paid - wish I had chosen a different hotel for our trip.

This time I stayed only one night. But I will probably use this hotel again. Everything is just perfect. Nice room, comfortable bed, clean and quiet. Friendly staff. Highly recommend!

Had a great stay, sea view me and the wife had a pleasent exspirence.

Never a 4 star need updating Furniture in rooms needs replacing Dini ng area to small Could not get to breakfast properly that many people around Dining tables sticky .