I was sceptic after reading all the bad reviews online. Yes it is run down, but it’s reflected in the price you pay. They must have changed cleaning companies because I had a very clean room, fresh sheets and towel changes every day. You see the cleaners come in and work every morning for at least half the day. Reception staff very nice

For the price, great.

Matress old, hair on the sheets. FLoorboards damaged, blind damaged. Wifi drops every 5 minutes. Cups not clean

The ratings on this hotel are a lie. Firstly, this is definitely not a 4 star facility. More like 1 star at the very most, 2 star. The ratings mislead me to book this place. It’s either the previous occupants have a very low impression of what a standard hotel should look and feel like or they are just liars. I really don’t know how to begin. The first room I got was on the ground floor. It smelt musty and moldy. It had no ventilation. I had to ask for a room change. After a little hesitation, I was moved to a room on the first floor. The heating worked well but the room was dusty, the bathroom was moldy and overall I could not use the toilet facilities because I was uncomfortable with cleanliness. I found a massive bug in the middle of the night just roaming the bathroom. Thankfully, I was only there for one night. I won’t be staying here ever again.

the room is dirty, wifi always disconnected, no one watchs your luggage, no lift, poor sound-deafening

The Hotel is in a good location for Olympia, I stayed here for one night. The staff were generally helpful and allowed me to check in an hour early. The place in general is a little tired and wasn't the cleanest hotel i've stayed in. lots of dust on the windows and the matress on the bed was really scuffed which you could feel through the sheets. The floors were really noisy in my room which was annoying for me and no doubt the room underneath. Facilities were ok and the kitchenette in my room was a bonus to cook food and breakfast. The pillows are terrible, super thin and abviosuly not been replaced in years. although i was given 3 of them so that was ample for me on my own. had i been sharing it would have been an issue. cant understand why such a small expense hasnt been taken care of given so many people on the reviews have mentioned this. My car was broken in to and my front window smashed on the road outside the hotel in the middle of the afternoon so if you're traveling by car use a multi story rather than park outside. Apparently not the first time its happened yet the Hotels CCTV that was directly outside the hotel wasnt working. Not the best stay for various reasons but an ok hotel for the price if you're visiting a show at olympia.

Good for the money spent and in a central location. Tired property, firm bed and awful pillows

This property is a bit shabby and run down and everything is a little grim. The service is not great. I left my dirty towels on the floor to be changed, as instructed, and I got back to find that the cleaner had picked them up and hung them back up again. The person on duty did rectify this when I complained though. Dirty cups and glasses did not get changed. They did not have any hand towels. However it was otherwise well equipped with hairdryer, safe, fridge, tissues, sockets etc and the shower was very good and the room warm.

The property was nice and so was the room, but it was not what we'd call luxury as described on the website. It was clean and th bed comfortable, but the pillows are poor. They are so flat that two even three is not enough for a truly comfortable night. Having said that we managed to sleep ok. For some reason the floor was very noisy, there was a cracking sound which sounded like something being dropped on the floor, whenever you moved. The shower was lovely and the towels nice and big. It was a pleasant stay and very close to Olympia where we'd been during the day. We'd probably stay again, but hopefully the pillows would be better.

Pros Helpful receptionist Close to Olympia Relatively quiet Cons No lift which is a nightmare with luggage Needs a good deep clean My fridge broke the first night Supposed to have free water but this was only the first night. Nothing else was refilled after the first night either

The hotel is nice place to stay. Its quiet and comfortable. I also think they should assist customers in lifting their bags to the upper floors as there's no elevator in the building. I struggled with my box to the third floor and got my bag damaged because the stairs is also quite narrow. Water should be made available for every additional days booked. Being entitled to bottle water only at the first day doesn't encourage long staying customers.

The WiFi was not working and the staff kept asking us to reset our mobile phone setting only.

Nice area Fare condition of the room

So let me start at the begging they make it look smooth. But the wait until your last day of staying there and they open one of my luggage that I actually leave in the room and was lock. Since they can’t steal anything from us since we left all the important things with us at all times. But I find my luggage open and was lock. I really not recommend to anybody to stay here. Your stuff won’t be safe.

Nice option for a short stay, rooms are quite small and tired but very friendly service, easy check-in and the hotel is a step away from Olympia.

Nice staff. Clean. Good facilities in room.

Very nice residential area and close to the underground. Room much smaller than it looked on photo.

Everything you need, if you are in London as a tourist.

Great value for a night while attending an event at the Olympia - for which the entrance was just a couple of minutes from the door! Room was small but clean and well equipped. It could possibly have used a little TLC on wobbly taps etc but not a problem at all for us. The staff were friendly and allowed us to leave our bags after check out. We'll definitely be looking to book again next time we attend an event at the Olympia.

Twin room was of good size and seemingly in good condition. The location is quiet and convenient. However, we were in the half basement and the bathroom was dunk and there was plenty of black mold growing on the tiles. When I requested the staff remove it, they said they couldn’t, but offered to give me a cleaning spray to spray it myself (DIY). Also, the room backed reception and in addition to people coming and going, the staff and their children were loud past 11:00 pm. “Bonus” annoyance: wake-up siren at 1:20 am because a guest started smoking in one of the other rooms.

It was extremely hot to the extent we had to leave and go elsewhere

Excellent location!! Walking access to Attractions, shopping, restaurants and transportations. Olympia train station is 3 minutes walking. staff are great! rooms are clean and standard size for London. The area is safe for walking even at midnight if your arrival is after 11:00pm make special arrangements as is no desk attendant at night. Definitely I am coming back to London and stay in Simply Rooms and Suites.

I had to ask twoce over two days to have a room with a fitted blind or to have the blind actually installed in the room. Apparently a previous guest damaged, and in the whole of London they could bot get someone to fix the issue. The room I finally was moved to had springs poking out of mattress and was generally not great condition. Not even worth the cheaper price

Exactly what we needed for one night say for theatre trip. Very comfortable bed, walking distance to amentities, would stay again

Only downside was the AC which kept turning off every 10 minutes.

I would say that the summary of this hotel is "You really do get what you pay for." The staff was nice, no complaints at all about the service. If you go into your stay knowing what you're getting, then you should be fine. The shower wand holding clip was broken, I had to jam the wand into a weird position just to take a shower. I complained and the guy tried to fix it, but instead of replacing the broken piece he just glued the wand into place. However, where he did that made the water just go straight down, and there was no way to get under it. The hotel is a walk-up, so be prepared for steep stairs with your suitcases. The neighboring guest decided to smoke a joint on the last night of our stay. Thankfully they only had one. The bathroom sink did not have a flow regulator screen, so whenever you turn it on it sprays water all over the bathroom. I don't think anyone has swept under the beds in a very long time. They did not provide any washcloths. Two days into our stay they only gave us one hand towel. Four days in they didn't give us any. Apparently their supplier ran out? They gave us an additional full sized towel when we complained. The beds are hard and you can feel every single spring. The pillows are very thin. Again, for a budget hotel, it's not the worst I've seen, but definitely not a place I'll stay in again.

The facility was relatively clean. The location was close to the London Book Fair venue. Decent shops in the area. The housekeeping was OK. No on-site amenities. I’d probably stay again if I go to the next London Book Fair but wouldn’t have terribly high expectations.

Pleasant staff, comfortable room, convenient location, reasonable price.

Great for overnight stay for after an event...not the biggest room obviously but perfect for what I needed for the night. Would use again. Quick tip uf youre having to drive in the streets around are free 8pm-9am otherwise permit but you can buy up to 2 hours.

Clean but rating not as advertised. Definitely not 4 stars standards. They gave us a very tiny room on the fourth or fifth floor and no elevator. It is simply a relatively clean room to crash in nothing more.

The only problem we had is that i had requested a twin room and we had a small double so a bit of a small bed to share with a friend. Also only 1 bath towel, after spoeaking to reception had another towel. Everything worked properly eg hair dryer, shower, lights, kettle. Ideal property for the bus route to the Royal Albert Hall.

Friendly staff, clean rooms, nearby food and grocery stores, and close public transportation