The location was great to walk around the old part of the city. close to Ascensor and street art on the buildings. Several restaurants near by.

Fun place. If you’re into spotless not for you, the stairs are steep and tricky, building needs quite a bit of maintenance. Built in the 1800’s I believe. Folks that run it couldn’t be nicer, the area has a lot of character and very fun, also safe. Great restaurants, pubs and cafes everywhere. Very friendly neighborhood, everyone nice. Good breakfast at the hotel, bed comfy, AC worked good. Excellent place to experience a bit of Chile, wife and I liked it a lot. It’s funky and raw, not neat and conservative.

A

BEAUTIFUL hotel, location is also gorgeous. Walking distance to the best restaurants in Cerro Allegre. Staff was great, free sit down breakfast in the morning. This hotel was the highlight of my trip

We found the staff at the front desk very helpful and always pleasant. Our room was big and comfortable but missing a coffee machine. There is a good restaurant in the basement which is not affiliated with the hotel so no room service either. However, the location and beauty of the hotel, itself a historical building, was perfect. In truth, we very much enjoyed our stay there.

A very welcoming hotel that makes you feel like part of the family and staying with friends rather than in a hotel. Staff at the front desk were very helpful in sorting out taxis and advice on what to see. As well as helping us with metro pass. We arrived early and let them know and the room was ready for us when we got there. We also used their restaurant both nights we stayed and the food and service was great I'm sure the hotel could use some money on sprucing it up but that added in part to the charm.

Centrally located, friendly staff, great view, comfortable room, excellent WiFI. Would stay again

Hotel has great peraonality and staff is great! The location is perfect, near a lot, but quiet. Only negative is some of the disrepair. The sink light fixture was twisted, not fully attached. The shower doors didn't come together well. The mattress sank in as if people were still laying there. Small things that could be easily resolved. The beautiful building's age gives it lots of charm, but the little things were distracting. Overall, I'd still recommend it for the superb people and location!

Loved this hotel! Probably the most charming hotel I’ve ever stayed in. So much character & in a beautiful part of town. The staff was very friendly & helpful & the restaurant was amazing!

Fantastic location!! All staff that we encountered we're extremely nice. Most spoke very good English which helped us a lot since our Spanish is hopeless. Our meal in their restaurant was very good. Also, without our asking (we loved our first night's room) they gave us a free upgrade for our second night.

We loved the location and its views of the city and port. The rooms were beautifully decorated with a sense of history.

Great location; Majestic view! Very friendly and helpful Staff!

pleasant terrace, kind staff, we enjoyed our time at the hotel. Nothing fancy, comfortable and great location.

Rooms are very small. It’s extremely noisy. Wifi is intermittent. Location is excellent.

Take the superior rooms, not the economic - its worth the difference! Staff is friendly, don`t expect 4 stars, but the house is very charming (100 years old!), super situated in the historic part of Valparaiso. Breakfast was good, including a nice view over the harbour.

Lovely and quirky hotel, great location, amazing views and wonderful reception staff. We received a voucher of free drinks when checking in, which we used to have a glass of bubbly while watching the sunset. Our room had a good size and a bay view, however we could hear people partying outside until 3am. The mattress had some deep canyons so we had to stay in one spot to avoid rolling down in the middle of it... Breakfast was ok.

Unfortunately there were too many things wrong at this hotel for me to recommend it. The heating in my room did not work the first night, they put a small portable heater in which was inadequate. The hot water did not work each morning, I had to call reception and ask them to fix it. The WiFi in the room did not work the entire stay, I had to sit in the lobby to access WiFi. On Friday and Saturday night, the loud music from a nearby nightclub went on until after 4am. The staff were pleasant and the location (apart from the nightclub) was excellent, but the hotel failed to provide the basic comforts required.

Nice hotel right in the heart of Valparasio with beautiful views and so much helpfulness from the staff.. discovered Pisco sour here..

Place is great location and renovated has great bathrooms nice and roomy - however their where issues with the hot water. Front counter check in could have been much improved as key information was not given

Great hotel for the $$ in a nice neighborhood. We were able to walk to the "tallest building in South America". Staff was very nice.

This hotel was located in the very heart of the historic area of Valparaiso. Staff were helpful and pleasant Nicholas was a joy to be around. The breakfast room was a delight. We thoroughly enjoyed our stay.

Loved my two days stay at the hotel. Superb location. Staff was helpful with parking and tourist information. Nice staff at the hotel and terrace.

Best place in Valparaíso.

This hotel is in an old house in the old part of town. It is a quirky building with lots of stairs and you need to be able bodied to manage them. The rooms are clean, however, they could do with some updating. The breakfast was a continental breakfast. The hotel is within walking distance of lots of good restaurants and it was in a great location to get to our walking tour. Some of the day staff have English, it is more difficult with the evening staff. However, they tried their best by using a translation program. We booked our transfers through the hotel and they were great.

We didn't ask for it, but were given economy room. My spouse and I barely had enough room to get around the bed. The cost was the same as a very spacious, centrally located room in Santiago. The hotel is lovely; the staff was very helpful--but the room was too small. Also there was little hot water. I'd recommend the hotel but warn guests not to take the economy room.

For the money I paid I was expecting much more. The hotel, while an old beautiful building, lacked maintenance. The furniture in the room and breakfast and restaurant areas were not in good condition, some even broken. It's a shame the old building isn't taken care of. A lot of lost potential. The room (which was downstairs) was cold and the bathroom lacked maintenance too. The internet did not function well. The service was good though and the staff is very nice. The breakfast was ok.

For the money I paid I was expecting much more. The hotel, while an old beautiful building, lacked maintenance. The furniture in the room and breakfast and restaurant areas were not in good condition, some even broken. Its a shame the old building isnt taken care of. A lot of lost potential. The room (which was downstairs) was cold and the bathroom lacked maintenance too. The internet did not function well. The service was good though and the staff is very nice. The breakfast was ok.

Interesting hotel in an interesting city. Enjoyed our stay. Lots of character & old world charm.

It's an old building for sure, and it creaks and looks worn- but it is well cared for by the management crew! It's clean, warm, great hot water showers with modern toilet facilities, new comfy beds, good breakfast and friendly staff who go out of their way to help you. Best of all, the location in the centre of Cerro Concepcion means you're just a short walking distance to most things. Relish a stay in a building with history.

terrible property management, more concentrated on comments than on management of property. description of room far away from reality. Service and cleaness very poor

Hotel is in a great location and has a great view. That is about it.... Maybe we got bad luck but (based on people we talked is always like this) only one person at the front desk is helpful. All others are terrible! There's no willing to help even in the smallest things. Remote for a high mounted TV? Not available. Can I get one? no. Food late? Nope. Walk around dark alleys until you find a place open. Extremely tight room. Anything said the next room can be heard as lively as if neighbors are laying in the bed with you. Noise from the loose floor boards can be heard through the walls as well as the kitchen work (which by the way do not belong to the hotel?? go figure). and please, DO NOT HOLD THE FRONT ENTRANCE DOOR OPEN! They will yell at you because the AC is on. Internet? Not available. Phone lines? Not available (Blamed on a short cut, but people warned that is an ongoing issue). Parking? DO NOT COUNT on the three spots. Never available and taken by people not at the hotel! Nobody checks! IF you have another option, take it. Very expensive for what it was offered.

The hotel has a lot of charm and great location however our room was located up a perilous flight of stairs which required great caution. We also had a flooding in the bathroom the day we left.