The bathroom was dirty, I couldn’t leave my luggage at the hotel before check in. The communication was difficult and they sent me wrong codes to access

This is a residential apartment, so don´t expect daily cleaning, amenities, any kid of room services, etc. Also, nobody to complain! Any request/complain must be done using Whatsapp. Prepare to be patient.

Stay away this property. The flat was dirty, insects everywhere and the A/C was not working. I tried to have the flat cleaned because all insects was in the room and they charged me 180.00. This is the worst place I have been in my life.

Earrings lost after the cleaning service, no one helps…I asked a simple question: where she/he put it, nobody could answer…

I had a terrible experience, firts the aprtment was super dirty, bed had no cover and was dirty, they had a water infiltration from my batroom so they sent someone to make a hole in the wall and left everything a mess with dirt and debris all over the floor, they did not send anyone to clean and only moved me from room a day after because i was tirelessly trying to contact them to fix a problem that was their fault, after they responded me they finally changed me to a new room but unfortunately to a smaller room then what I had paid, contacted them again and I was moved to a new room for the second time, horrible customer service they have and rooms not well cleaned, do not recommend to anyone

I arrived and the TV nor A/C unit were working. They were able to replace the TV, but they would only be able to send someone out the next day to fix the A/C. However it was close to 90F that day. After a back and forth, they were able to put me in a smaller room, which did have a working A/C unit, but for the same price as the larger room.