The location was perfect, and the room was spotless and very comfortable. The amenities were also great (free Nespresso coffee, minibar included, actual glasses rather than plastic or paper cups). The parking was pretty easy, too. The public parking was nearby, and the hotel covered it for during the night. The breakfast was quite good, too. We really enjoyed our stay.

L'emplacement de l'hôtel en plein centre ville avec tarif réduit pour le parking. La Belle terasse au dernier étage.

Déçue par la taille de la chambre qui me semble plus petite que celle proposée dans le descriptif. Pas de bouteille d'eau alors que c'était noté.

location is perfect, helpful staff specially the Arab lady working in the breakfast room, the clean rooms.

the breakfast is very basic

Great location, very close to lake and nice restaurants. Very helpful staff, and clean modern rooms

nothing to not like :)

High floor away from the noise of the busy road below, lovely view over the park to the lake. Nice shower and bathroom and an adequate setup for teas and coffee.

Front desk team were under-staffed for the level of occupancy. Perfectly pleasant and helpful but a little overwhelmed with the number of people they had to handle. Not helped by maybe a 20 minute computer/user issue with someone's membership number resulting in them not getting the discount. Held up the whole reception area as no-one else was on duty.

La propreté, le personnel très accueillant

Rien

Les services et l'accueil du personnel

Rien

Magnifique vue sur les montagnes, le parc, le lac et le canal ! Personnel au top !

un robinet d'eau à proximité du sauna pour remplir le poêle...

La ubicación es excepcional,las vistas desde el balcón en piso alto,la,cama super confortable y la ropa de cama muy agradable de tacto. La recepcionista rubia que hablaba español nos recibió mejor imposible. Hay doble cristal en la habitación y no se oye nada de ruido,descanso total de noche pese a estar en pleno centro y carretera de tránsito. Se agradece tener cafetera y tetera en la habitación y cortesía de mini bar. Sin duda volvería y lo recomiendo 100%. Agradecer que me dieran la habitación que pedí.

Por poner un pero que el zumo de naranja fuese natural pero esque todo fue psitivo en el hotel.

Tout était parfait !!!

Zeer comfortabel,goed gelegen Heerlijk ontbijt

L’emplacement est parfait, en plein centre ville. Malgré cela, les chambres sont bien isolées et nous n’avons pas été dérangées par les fêtards du samedi soir !

Le personnel nonchalant: nous avions demandé une chambre avec baignoire comme sur la photo qu’ils mettent sur le site, j’ai eu confirmation 2x (c’était pour l’anniversaire de ma sœur qui est fan de bain et j’en avais informé l’hôtel) et lorsque nous découvrons notre chambre… une minuscule baignoire dans laquelle on ne peut même pas entrer !! Le personnel n’a fait aucun geste malgré la publicité mensongère et on nous a juste dit qu’une baignoire avec jets n’existait pas dans l’hôtel (alors qu’elle est en photo 😅)

Beautiful bathroom, comfy beds, friendly staff.

Frühstuck

Ungemütliches Zimmer für den Preis. Vue lac besteht nicht weil die Baume zu hoch sind. Das ist Betrug.

L'emplacement de l'hôtel. L'accueil, la gentillesse et la disponibilité du personnel. La literie, les WC séparés, la salle du petit déjeuner et le petit déjeuner .

Le prix de la chambre qui est différent selon le jour.

Location of hotel near to old Town and lake.

Small room, poor air con. Breakfast very limited. Bed sheets don't fit. Room smelled of sewage.

Clean, updated, good size room, location, excellent service, the post cards were a nice touch

Location

Some rooms a little small

Location was perfect!

You couldn’t really see the lake from a lake view room.

This is a recently renovated hotel with what appears to be a modern Bauhaus decor. The rooms and bathrooms are spacious and clean. Our room had a balcony overlooking the street and canal. Beds and pillows were very comfortable. The breakfast is very good and features a variety of meats, cheeses, yogurts, pancakes, cereals and scrambled eggs - typical of what you would expect at a 3-Star European Hotel. The location is excellent. The lake, old town and railway/bus station are all within a short walk (less than 1/4 mile). Hotel staff are friendly, courteous and helpful. However, there was some difficulty in communicating in English by a handful (very few) of staff members.

While the hotel is recently renovated and appears to be a modern Bauhaus decor, the design execution in the room we were in reminded us more of something more like a Bauhaus Intourist decor - see our posted pictures (you will have to have stayed at an old Soviet Intourist hotel to know what I mean here). While this is a matter of personal taste, the result is a room decor that feels rather uncomfortable, rather than warm and inviting. The rooms in the hotel are advertised as having "soundproof walls" - however the rooms in the front on the lower floors (as ours was) are subjected to a lot of street noise (motorcycles, sirens, etc.) in the evenings. If street noise keeps you up at night, it's better to ask for an off-street room in the back of the hotel. Our balcony overlooking the street and canal had a streetlight at the corner of our balcony not more than 10 feet from where we were seated (see photos). This flooded the balcony (and our room) with a harsh light, making the balcony unusable at night and forcing us to draw the drapes closed after sunset. Clothing storage was very poor. There wasn't enough room to unpack all of our clothing/belongings and we had to practically live out of our suitcases. Lighting in the room was poorly executed - there was a strange looking black sunburst fan-like light fixture (see photos) which could not be used for any practical purpose (like reading) - the ceiling spot lights were aimed right at the television making viewing nearly impossible when the room lights were on. The selection of television stations was very limited.

Great location

Old bathroom

Great location near to everything. Amazing staff, clean

None

Location and convenient of having access to everything

The set up of bathroom and toilet being separate

The staff were brilliant - very helpful and welcoming. The location was superb - right in the middle of town and easy to park in multi-storey car park near by. The room was nice with a view over the lake and the breakfast was very good.

nothing really.