The property is a basic bare hotel. I didnt know I had to bring my own towel, lock for the locker and shampoo/body wash. Most staff and guests were nice. Because of my bad back, I had messaged in advance to get the bottom bunk. Unfortunately, you can’t sit up in any of the beds since it’s too low. It’s triple decker bed. First night, I woke up in the middle of the night and saw a couple sleeping on the bunk above me. I freaked out since I felt the bed could only handle 1 person. Third night, the guy above me soiled himself. I went down and the staff were great! They came up, gave the guy a towel and asked him to take a shower. All was fine after until 1 hr later, it happened again. Everyone in the room, all 8 of us were ready to puke. I went down and informed the staff on duty. But he didn’t want to do anything. He told me to move to a different bed but it was 100% booked and the whole room smelled. I was so tired, went up, laid down & rolled my tshirt to cover my nose hoping he wouldn’t leak through the matress. 20 mins later, the guy jumped up, ran out and came back clean and didn’t smell like poop. It’s sad since he seemed to be a nice normal decent guy but the room smelled like it for the rest of my stay. The location and having the pub downstairs was awesome though. The bathroom/ shower/ toilet & rooms needed more attention. They ran out of toilet paper multiple times. The door does slam really loud. Most of us held it slowly so it doesn’t slam but all it took was 1 guy

The rooms are CRAZY warm, had to ask for a bed next to a window thebm day after because it was inhumane. It's like 10-15 degeee celsius hotter inside than on the outside.

This is a great place to stay in London as it’s right by everything you can ask for! Staff were friendly and helpful and the pub downstairs was delicious and open late.

I enjoyed my 2 night stay at this location near Borough Market/Shard. The beds were clean and comfy. Facilities were nice with a rain shower with plenty of hot water for an end of day recovery shower! Towels are available for a fee I used a t shirt I had available. Bring shower shoes or flip flops I forgot them. Overall all great stay!

The staff was courteous and very friendly, offered to help me with my bags up the plethora of stairs!! (Smile)

Stayed here for four days and three nights. Nice place. Kind and affable people in the staff, always availble for explanations and in case of help.

Very cheap for location

Not what I expected. Loud. Shared rooms. Hostel Not Hotel