This place is not elderly friendly. Faculties we’re not as advertised. Level of service was a hit or miss. Restaurant/ room service was unorganized and a lot of things took forever. If it ever arrived. Upon arrival one of the bathrooms in our room looked like it was used and clogged. Giant puddles of water in the balcony area even though there was no sign of rain during our stay. They had turned the room but in the process left a giant bug that looked like a black butterfly in the room and didn’t bother to take it out. The list goes on. In all honesty if it was one or the other my family and I wouldn’t have minded it but it was everything.