Very misleading. Booked for a totally different price than when I checked in. They charge $100 security fee or something like that. Which I was told that when checking in. The parking is way across from where you check in at. Had to go too the front desk multiple times to ask where the parking was. Everything was out of place. NEVER AGAIN

One of the worst experiences I’ve had in a long time. Supposedly we were staying in one of their better places but we got put into a motel instead of a hotel. We then went and complaint and got changed to another building which was no longer a motel but a hotel. The issue now was that the room had no water, at this point it is 1.30 am and we traveled all day and got changed into a 3rd room. It was a terrible experience, I was supposed to stay 2 nights, obviously we ran away first thing in the morning and didn’t care about the second night, they told us anyways they wouldn’t refund. At that point it became about leaving this terrible place and moving to a place that would help us forget this terrible stay. AVOID!

I accidentally stepped on a roach in the room. It faces the highway and is super noisy. There were obvious signs that the room was flooded at some point. The only good thing is the guy who fixed the TV - Nicolas from Argentina - nice guy.

I want to wright good review, opposite to all bad which confused us and we lost money not booking straight the whole week. I booked 1night to check then booked other 6, but unfortunately rate increased and we had to pay more for next 6 days. I don't understand why people complain about two stars hotel facilities, when they know that place is not a five star? This hotel has 24 small old style buildings, 1-2 stories , joined in to one complex. All rooms have kitchen or kitchenette with cook tops, big fridge and microwave. Complex has 4 heated pools which everyone can use 9-9. Pools were very warm even in cold December winter. We were very happy to use one of it. Weather was pretty bad for us, so warm pool and full kitchen made our stay comfortable. We stayed in two rooms: Studio in 1 night and deluxe studio with balcony. Thank front desk lady who convinced us to take room with balcony, close to pool in Neptune building. Rooms were freshly painted and after cosmetic reno. Bed was comfortable, washroom renovated and had good hot water. Minus: I am not even complain but some notes. The service desk people very busy serving check-ins and selling stuff in small shop. They do their best but we had to wait. They speak English, but Spanish is usfull. In room, kitchen had no kitchenware when we arrived, we asked for it from service desk and were given all we asked. If you think about full set of luxury cookware, you should rent luxury appartments. But we got basic stuff we need.

Nice room for short stays right accross the beach, walking distance to boardwalk, the room was clean an spacious and contains everything you need to cook your own food :) staff was very helpful giving that we arrived late, disclaimer you must pay for parking

Didn't like it. Hidden fees.

I never got to stay here and no one wanted to cancel my booking

There is so many homeless people living here that are displaced by being one of them. They charge you $100 hold fee in case any charges are made! I’ve had to keep gets days as some money would come an I was able to get another day! Would get enough $ for another day.. an get changed another $100! They were very slow returning it to your account so I’m sitting here waiting on almost $400 to get back! I’m a Florida resident and they charge me a tourist tax, which is unheard of! The owners have NO compassion ALL Greed!! Help people get through this horrible world we are living in!!!

This property had super friendly staff. Check in was easy. If i had to have a negative it would be the surprise parking charge however it was cheaper than to park in public parking areas. All and all I will be staying there again and would most definitely recommend it to friends and family.

Don’t be tricked by the pretty pictures. When I got to the hotel they said they upgraded me to a suite. If that’s the case I’m scared to see what my original booking looked like. The outdoor seating area was dirty, shower was dirty, light switches, doors, common areas, and hallway railings were filthy. TV barely worked and my room came with a poorly installed electric burner sketchily cut into the countertop. Find anywhere else to stay. The leather couch was also a bit off putting because I have no idea what has been done on that couch and how well it had been cleaned. All around disgusting experience.

There were hidden charges. They charged $19 for parking and another $19 for service fee. The front staffs were not kind and the pool was dirty. The address of the office that shows on Expedia was wrong, which made me wander for a while.

Well it was a while figuring out where to check into the office , then the line wait, liked the room no A/c in the bedroom, and the the towel rack come off in my hand when getting a towel , but the LOCATION is great near the beach big PLUS...