From start to finish the staff were so welcoming and relaxed in particular divya and hadis. Breakfast was great as it was hot and cold choice, checked out with a full belly, 😋. Thankyou for a great stay ladies.

Staff are friendly and always eager to help. Breakfast was amazing, room immaculate. The bed was so comforting.it was indeed a relaxing weekend for the family

Spot on. Good service on check in and a swift check out. All staff we encountered were friendly, an enjoyable breakfast with a good range and our room was comfortable with what we needed.

Lovely room spoilt by three fire alarms during the night caused by other inconsiderate guests

The hotel staff were welcoming and very helpful. The room was great. Spacious and spotless. It's situated in a great location and handy to get to the train station.

Liked the room. Nice and spacious with the lounge area.

We were in a lovely studio on the top floor which was nice and quiet. Very nicely furnished and had great facilities with a little kitchen area as well. The bed was a little firm so we didn’t sleep the best, and unfortunately the fire alarm went off at 6.30am on the Sunday morning which was pretty annoying. Breakfast was nice. Would definitely stay again. It was good value and well located.

Had a lovely stay here last night. Me and my partner went to an event in Manchester and stayed over here. The room we got and with breakfast was brilliant. We stayed in a studio. The staff on the front desk were really friendly and helpful. Would definitely stay again and recommend to others

I rooms were spacious and modern. Beautiful ambiance and clean!

Excellent 2 nights. Got room upgrade as well

We could check in at 2pm, which was great for us, as we were travelling from early morning.

Room we had was lovely. Amenities in room were great. Own kitchenette etc. like a little home from home. Staff were warm and welcoming and helpful. Dining staff worked non-stop. Loved options to take breakfast to room. The only slight negative I have was the toasting facilities...2 little toasters were not enough for the guests using facilities. Other than that I have no grumbles or complaints and will definitely be staying again!

I stayed during Pride. I was disappointed. Although there was nothing wrong, and nothing specific to complain about, I felt the property, service, food and experience were distinctly average. The place could do with a more thorough clean in places - my shower although not dirty had mould and mildew in places. Check in was easy but I found staff did the minimum. At the end of my stay, I was asked how it was and when I replied that everything was "ok," they laughed and said... "oh I'm sure we did better than okay?" It was very odd! The property is pretty new but showing signs of wear and tear and not being cared for. Some communal floors are pretty dirty. Breakfast was uninspiring. Basics done without flair - I couldn't find one thing that had much taste. I think because this is a bit more of a pricey option, I was expecting much more! I would recommend that staff put themselves in the guests shoes and really think about the experience / hospitality they give. I would not atay again or recommend.

I enjoyed my stay, the breakfast team was warm and courteous, special to note are the two young girls Nikki and her sister, always smiling. Front desk team were superb too, thumbs up for Hardis & Divya most specially. I would highly recommend the hotel for long stay & groups for their apartment facilities. I will come again. Sharon (Uganda)

Awful noisy

The room had nothing in it as far as microwave, fridge etc. Just a kettle! But even an ice bucket. It's Residence Inn, and all the photos show kitchens, but the room was so small there wasn't barely room for us in it! And where the room was located every time someone opened one of the hallways doors it made a horrible noise that made you jump EVERY SINGLE TIME!

Excellent stay , great reception very helpful, Hotel in excellent location for Etihad and co-op Arena,walk or tram good breakfast, but don't go at 9.00 Very busy although they do advise that.

Some construction going on, otherwise perfect

Lovely room. The bed wasnt the most comfortable and the pillows weren't great but aside from that, a lovely stay 😁

Room was good and hotel staff were all friendly. We stayed in room 210 and the bed frame needs to be looked at, every time we moved in bed it made an awful creaking sound. The breakfast could do with some improvement, some more kid friendly options and just a greater variety and increase in quality. None of the food was also labeled with any allergy information.

Great hotel, good location, exceptional staff.

I stayed her for 3 nights with my wife and 2 year old daughter. We booked the 1 bedroom suite which was perfect for us and so spacious. We really enjoyed our stay, the staff were so helpful, polite and professional. The breakfast was good with a lot options, the suite was clean and had everything we needed! Would definitely stay again and recommend to family and friends.

Was a nice place to stay apart from the building work around the area. We did try to arrange a package for our anniversary but the staff weren’t very helpful, in the end we just didn’t bother. Brekafast was complimentary but wasn’t a big range of items. Otherwise wasn’t too bad.

Great

from the photos I was looking forward to staying at what looked like a modern clean hotel. It was so Dirty and run down Given room on first floor that was not what was advertised on what I booked on hotels.com reception then moved me to what they described as a lovely room with balcony that opens up. The room was like a hot glass box. The hotel is surrounded by building sites and covered in thick dust. The area did not feel safe. Aggressive begging Breakfast was hiddious. Cheap products, orange juice was watered down squash. Cooked food was undercooked and cold. Stale bread. And donning area was dirty no attention to detail. Did not good sleep too much noise This should not be a Marriott hotel

Family members staying in 3 rooms for Manchester Uni graduation. The first 2 days I was in a suite with my daughter so she had the bedroom and I took the sofa bed in the living room. We found there was no bedding for this sofa bed and had to call to get this resolved. They stated they were fully booked and no more bedding was available??? Of course, this was not an option. A gentleman showed up with a single sheet, as though that would solve the problem We then again said we needed a duvet and pillowcases which eventually were dropped off and we made up the bed. The room is very tight with the sofa bed out and table and chairs needed to be moved to a corner. I was dubious about the comfort of this sofa bed, but surprisingly, it was ok. I had a cup of coffee in the room before going down for breakfast and the coffee was never replaced with the cleaning, so only 2 were used and it was gone. We did hang a do not need to make up the room sign on the door the first day, but we came back to sign gone and room made up. My daughter's husband came to join us, so I then moved into my own room with a big luxurious bed. I hung out the sign that the room did not need service, but again, they came in and even snatched the towel I had hung up for another use. Seems like they don't try to follow my lead on conserving energy. The breakfast buffet was very good. The location of this hotel was perfect for us to walk the canals and to the train station. Elevators painfully slow!

Terrible experience with faulty fire alarm going off 3 times in the one night we stayed. As parents of 4 young children the idea of going away was for a nice relaxing night and a good nights sleep neither of which we had. And when we complained we were simply told that yes it is frustrating!!!!!!

Service / small things let this hotel down, not even bottled water in the room! I have never been to any hotel (various price ranges) where there is no water They also don’t offer room service

Staff were kind and helpful

Was a great stay, friendly staff, suite was lovely and clean, and breakfast was great and plentiful. Only issue was 2 fire alarms, 1 in the middle of the night, but no acknowledgment of what to do, and no apology the next morning. But won’t deter us from returning, as we know things happen.

Nice hotel and good location for what I needed, could do with a deep clean

The suite was exceptional and adequate for our family. The staff was genuine and efficient in catering to our needs. Especially Mark. Room service was no hassle and the food was exceptional. The ambience is conducive to rest and leisure. Totally enjoyed the Cambridge rxperience