The place was dirty and full of dust. The company cleaning are not professional. They came inside the bill walking by their shoes which are using for outside. All dishes pots were inside the kitchen cabinet oily with bad smell, like it has been washed only with water and kept inside. It was disgusting the situation in the kitchen

لم يعجبني شي المسبح يبدوا في الصوره كبير ولكن هو بالواقع صغير جدا و غير نظيف

كثير اولا طلبت منهم طلب لم يتم تنفيذه ثانيا لم يتم تسليمي الموقع على الوقت المحدد من قبلهم و هو الساعه 3 بعد الظهر انتظرت لاكثر من نصف ساعه خارج الموقع ثالثا الاثاث متسخ مع العلم ان صاحب العقار اخذ مبلغ 300 درهم للنظافه والمكان غير نظيف رابعا كانت هناك مغسله مسدوده ولم يتم تسريب الماء منها خامسا طلب مني الخروج من الفيلا لتنظيف المسبح من الساعه العاشرة صباحا مع العلم ان الخروج في الساعه 12 على حسب الاتفاق في البوكنج سادسا لم يتم ازاله الزباله الا في المساء وظلت امام الفيلا مما شوه المنظر

Maybe the location was ok o

The AC wasn’t working properly and it was hot we asked the owners to fix as we paid fully and my children are small and can’t sleep in this hot rooms but they refused to fix it as they mentioned it’s Eid holiday and no maintenance team is available they also refused to refund us even one day refund we had a horrible experience because of this and don’t have enough to go book other hotel .. it felt like air bnb and not booking material so everyone should be careful from those scammers they are now on booking also which I always used to feel safe booking through this app but not anymore …

Samy was present at the villa upon our arrival, and his assistance was invaluable throughout our stay. He graciously helped us with various requests, including coordinating the delivery of our groceries, which arrived before us. We are sincerely grateful for his support. Thank you!

We had initially assumed that items such as sponges, dishwasher supplies, and kitchen towels would be provided, but it seems they are not included. Nevertheless, we have purchased these items ourselves.