there was a bed bug crawling on my arm in the middle of the night! GROSS Spent the rest of the night with the light on and should have just left. The room also had an awful smell-someone was def smoking in that room.

The staff, check in and check out process, value for money were all great. The breakfast was reasonable - boiled eggs and pancakes or a bit more variety of breads would be welcome! The carpets were a bit grimy and maybe getting old.

The staff, check in and check out process, value for money were all great. The breakfast was reasonable - boiled eggs and pancakes or a bit more variety of breads would be welcome! The carpets were a bit grimy and maybe getting old.

Smelled like smoke

Smelled like smoke

It was a nice clean, comfortable room.

It was a nice clean, comfortable room.

Homewood Suites would not approve a refund. My bill was $86.92 less than what I paid Expedia

Homewood Suites would not approve a refund. My bill was $86.92 less than what I paid Expedia

The pool was pretty good but that’s about it. The hallway outside our room had wallpaper and such falling off the walls just laying there. The glass doors around the pool look like they haven’t been touched or sanitized in a few months. Pretty icky. The room did have a funny smell upon entering but went away after being in the room for a while. It wasn’t a terrible stay, but everything was very outdated.

The pool was pretty good but that’s about it. The hallway outside our room had wallpaper and such falling off the walls just laying there. The glass doors around the pool look like they haven’t been touched or sanitized in a few months. Pretty icky. The room did have a funny smell upon entering but went away after being in the room for a while. It wasn’t a terrible stay, but everything was very outdated.

We enjoyed our one nigjt stay very much. Staff was very friendly. Room & bed was nice and comfortable!

We enjoyed our one nigjt stay very much. Staff was very friendly. Room & bed was nice and comfortable!

The staff were exceptionally nice, courteous. The property is well decorated with plenty of amenities. Clean pool and laundry facilities. Great breakfast. Will definitely be going back

The staff were exceptionally nice, courteous. The property is well decorated with plenty of amenities. Clean pool and laundry facilities. Great breakfast. Will definitely be going back

The room layout was perfect for our needs. We had a room right by the pool which was super convenient. It was clean and comfortable.

The room layout was perfect for our needs. We had a room right by the pool which was super convenient. It was clean and comfortable.

We booked nonsmoking room but when walked in the room, there was a strong smell that someone smoked something there earlier. We also found ants in the dining table. We accepted gift cards the hotel offered.

We booked nonsmoking room but when walked in the room, there was a strong smell that someone smoked something there earlier. We also found ants in the dining table. We accepted gift cards the hotel offered.

Check in was difficult. I paid in advance at the time I made my reservation. When I arrived at the property, the desk had my reservation, but not that I had paid. Luckily I had the email from Hotels.com with my receipt showing that I paid. The property had to verify with Hotels.com that I had indeed paid and that took about 15 minutes. During that time, the desk staff were very friendly and customer service focused. The rest of my stay went flawlessly. I would definitely return to this property in the future.

Check in was difficult. I paid in advance at the time I made my reservation. When I arrived at the property, the desk had my reservation, but not that I had paid. Luckily I had the email from Hotels.com with my receipt showing that I paid. The property had to verify with Hotels.com that I had indeed paid and that took about 15 minutes. During that time, the desk staff were very friendly and customer service focused. The rest of my stay went flawlessly. I would definitely return to this property in the future.

Breakfast arrangement was terrible, the food was over within 30 minutes and when we complained they apologised but didn't offer any resolution. The manager promised to take care by offering a refund credit, but they didn't process it later. Very dishonest.

Breakfast arrangement was terrible, the food was over within 30 minutes and when we complained they apologised but didn't offer any resolution. The manager promised to take care by offering a refund credit, but they didn't process it later. Very dishonest.

Room not ready when we arrived. Outside is dirty with bird nests in lights.

Room not ready when we arrived. Outside is dirty with bird nests in lights.

The fee was exorbitant for Purdue’s graduation weekend and the property was substandard. The room layout was very awkward, for instance the tv blocked the bedroom entrance and the toilet is right up against the paper roll holder on the wall. It’s hard to explain in words, which is why I took pictures and would be happy to share them.

The fee was exorbitant for Purdue’s graduation weekend and the property was substandard. The room layout was very awkward, for instance the tv blocked the bedroom entrance and the toilet is right up against the paper roll holder on the wall. It’s hard to explain in words, which is why I took pictures and would be happy to share them.

The air conditioner was so loud, no one got any sleep. When I told the front desk, their response was "thank you for telling us.".

The air conditioner was so loud, no one got any sleep. When I told the front desk, their response was "thank you for telling us.".

Good - we arrived early and they allowed us to checkin early. Bad - early checkin resulted in a downgraded room, no problem but they said they couldn't lower price because we'd reserved with Expedia - even though we hadn't paid yet. Bad - TV in room didn't work until maintenance came to fix it. Bad - burnt out light bulb in room. Bad - extremely low wattage light bulbs in room. Had to use flashlight on cell phone to read stove/coffee maker instructions. Bad - Central AC unit was immediately adjacent to bed. Every time it turned on it sounded like a truck driving through the room. Bad - VERY noisy, both doors slamming and people upstairs. Bad - coffee maker didn't work. Couldn't read instructions to make sure I was using it correctly until I used my cell phone flashlight (see above). When the building says "Hilton" on the sign I expect more. I won't ever be back to a Homewood suites and doubt I'll ever return to a Hilton owned property. We stay in hotels all across the country regularly from 1 star to 5 star. What does it say that any motel 6 in the country would far exceed this hotel. I explained to the front desk clerk that we were leaving to go get breakfast because, after our experience, we simply didn't trust that we could eat without getting sick. Do yourself a favor. Stay so where else.

Good - we arrived early and they allowed us to checkin early. Bad - early checkin resulted in a downgraded room, no problem but they said they couldn't lower price because we'd reserved with Expedia - even though we hadn't paid yet. Bad - TV in room didn't work until maintenance came to fix it. Bad - burnt out light bulb in room. Bad - extremely low wattage light bulbs in room. Had to use flashlight on cell phone to read stove/coffee maker instructions. Bad - Central AC unit was immediately adjacent to bed. Every time it turned on it sounded like a truck driving through the room. Bad - VERY noisy, both doors slamming and people upstairs. Bad - coffee maker didn't work. Couldn't read instructions to make sure I was using it correctly until I used my cell phone flashlight (see above). When the building says "Hilton" on the sign I expect more. I won't ever be back to a Homewood suites and doubt I'll ever return to a Hilton owned property. We stay in hotels all across the country regularly from 1 star to 5 star. What does it say that any motel 6 in the country would far exceed this hotel. I explained to the front desk clerk that we were leaving to go get breakfast because, after our experience, we simply didn't trust that we could eat without getting sick. Do yourself a favor. Stay so where else.

I paid via Expedia but I was charged two additional times at the front desk. These additional charges were eventually reversed by the morning desk attendant. Also, Expedia messed up my arrival date.