Average

The city view and close to Riverwalk and starbucks in hotel

We had two rooms. Not modern, very noisy between 1130pm to 6am you could hear everything in the lobby although we were on the 6th floor. The gentleman at the reception were not thorough with the process and or perks. They mumbled and you couldnt really hear or understand.

We had two rooms. Not modern, very noisy between 1130pm to 6am you could hear everything in the lobby although we were on the 6th floor. The gentleman at the reception were not thorough with the process and or perks. They mumbled and you couldnt really hear or understand.

Excellent

Excellent

The staff was amazing. Especially Ronny in the hotels bar!

The staff was amazing. Especially Ronny in the hotels bar!

Unexpected additional "resort fees"

Unexpected additional "resort fees"

Great location

Great location

The bathroom was dirty. Mold spots in the shower. There was rust and dirt on the door. The mirror was discolored. Rust on the cealing. Extension cord visible. Parking was far and expensive. When I tried to get to my vehicle at night it was secluded and no one was available to let us out so we walked, which was 10 min though the maze. I was asked to pay $287. at check in when the stay was already high. For a Hilton and cost I’ll never stay again! Very disappointed!

The bathroom was dirty. Mold spots in the shower. There was rust and dirt on the door. The mirror was discolored. Rust on the cealing. Extension cord visible. Parking was far and expensive. When I tried to get to my vehicle at night it was secluded and no one was available to let us out so we walked, which was 10 min though the maze. I was asked to pay $287. at check in when the stay was already high. For a Hilton and cost I’ll never stay again! Very disappointed!

The room service via smart phone was terrible, and the hotel should simply offer phone calls as an alternative. Took me numerous times to get ahold of Che Vita just to order dinner. However, the only good was that the valet service was mostly good, and the service for breakfast at 211 was good.

Convenient to street car, convention center and port.

Convenient to street car, convention center and port.

The room service via smart phone was terrible, and the hotel should simply offer phone calls as an alternative. Took me numerous times to get ahold of Che Vita just to order dinner. However, the only good was that the valet service was mostly good, and the service for breakfast at 211 was good.

Very convenient to the convention center

Very convenient to the convention center

Review of Hilton Downtown Tampa Stay I recently stayed at the Hilton Downtown Tampa (211 North Tampa Street) and was deeply disappointed. My experience was marred by poor service, unclean conditions, and unprofessional staff behavior. Arrival and Check-In • Arriving at 5 a.m. after a two-and-a-half-hour drive, I was met with an unpleasant smell in the hallway. My initial room had a malfunctioning A.C. unit, making it impossible to sleep due to noise and humidity. Room Issues 1. First Room: Noisy A.C. • Moved to another room. 2. Second Room: Loud buzzing refrigerator. • Moved to another room. 3. Third Room: Constant noise from the toilet. • Too exhausted to move again. Staff were irritated and unprofessional throughout. Valet Parking • Valet service was chaotic and inefficient, taking 45 minutes to retrieve my car. The valet manager, Adrian, was unhelpful, and the area was a mess. Pool and Amenities • Lack of signage to find the pool. Pool area was dirty and disorganized. The pool bar, advertised to close at 5 p.m., was already closed at 4 p.m. with no signs. Dining and Bar Service • Uninviting and unfriendly service at the hotel restaurant. Conclusion This stay was the worst I’ve experienced. I’m requesting a full refund for my stay and valet charges. I paid Expedia $248.46 and was additionally charged another $260 by the hotel. I hope Hilton or Expedia will address this situation properly and ensure no future guests endure such an experience.

Review of Hilton Downtown Tampa Stay I recently stayed at the Hilton Downtown Tampa (211 North Tampa Street) and was deeply disappointed. My experience was marred by poor service, unclean conditions, and unprofessional staff behavior. Arrival and Check-In • Arriving at 5 a.m. after a two-and-a-half-hour drive, I was met with an unpleasant smell in the hallway. My initial room had a malfunctioning A.C. unit, making it impossible to sleep due to noise and humidity. Room Issues 1. First Room: Noisy A.C. • Moved to another room. 2. Second Room: Loud buzzing refrigerator. • Moved to another room. 3. Third Room: Constant noise from the toilet. • Too exhausted to move again. Staff were irritated and unprofessional throughout. Valet Parking • Valet service was chaotic and inefficient, taking 45 minutes to retrieve my car. The valet manager, Adrian, was unhelpful, and the area was a mess. Pool and Amenities • Lack of signage to find the pool. Pool area was dirty and disorganized. The pool bar, advertised to close at 5 p.m., was already closed at 4 p.m. with no signs. Dining and Bar Service • Uninviting and unfriendly service at the hotel restaurant. Conclusion This stay was the worst I’ve experienced. I’m requesting a full refund for my stay and valet charges. I paid Expedia $248.46 and was additionally charged another $260 by the hotel. I hope Hilton or Expedia will address this situation properly and ensure no future guests endure such an experience.

Great place to stay

Great place to stay

My overall stay was perfect. The only thing I didn’t like was the parking is not included with the room. I feel like customers are paying a good money to stay there so why not give complimentary parking.

My overall stay was perfect. The only thing I didn’t like was the parking is not included with the room. I feel like customers are paying a good money to stay there so why not give complimentary parking.

I really enjoyed the Hilton downtown Tampa. It was clean quiet and had a lot of things you can do around the property.

I really enjoyed the Hilton downtown Tampa. It was clean quiet and had a lot of things you can do around the property.

shower tub keep on backing up with black Greasy gunk coming up from the shower drain from Tuesday night, Wednesday night, leading up to not having any water in the room on Thursday night for hours, only cleaning staff cane on Tuesday night with promise that engineers and plumbing would come to unclog the tub but no one showed up on Tuesday night. We called the front desk to informed them what didn’t happen to send someone up on Wednesday, still no one showed up, very poor service never again will I stay at that hotel. It was a terrible experience I felt we need to get compensated, and the compensation that was given because my hotel was not booked by the hotel but by Expedia so I’m hoping Expedia can compensate me for my daily terrible experienceat at this Hilton hotel in Tampa Florida .

shower tub keep on backing up with black Greasy gunk coming up from the shower drain from Tuesday night, Wednesday night, leading up to not having any water in the room on Thursday night for hours, only cleaning staff cane on Tuesday night with promise that engineers and plumbing would come to unclog the tub but no one showed up on Tuesday night. We called the front desk to informed them what didn’t happen to send someone up on Wednesday, still no one showed up, very poor service never again will I stay at that hotel. It was a terrible experience I felt we need to get compensated, and the compensation that was given because my hotel was not booked by the hotel but by Expedia so I’m hoping Expedia can compensate me for my daily terrible experienceat at this Hilton hotel in Tampa Florida .

Stay was good

I just loved the location and the staff! Rebecca was awesome!