Lots of stairs in this hotel to get to elevator. Dated property but clean. Our neighboring room had smokers and it filtered into our room. No bottle water. Biggest surprise is that this is a property with 4 or so hotel buildings. They Do not lock each building each night. Normally this is fine by my room was outside the common hall in the stairway area. I felt a little unsettled. I had put the do not disturb on my door and staff knocked 2 times and someone came in the room while I was gone. Items were moved and they opened my window? This left me uneasy. I told the front desk and they said they would make note. This is a hotel with large groups. There is better places to stay

This was a lovely hotel! The staff was very accommodating, arranged transportation, suggested dining and activities, etc. The rooms were comfortable and the morning breakfast was delicious!

Rooms don't match the pictures, service at reception was very poor as they are always busy so don't care about your needs. We arrived a day later due to cancelled flight, called the hotel to notify about our arrival time and when arrived, still had to wait for over 20mins for our room, this is just ridiculous as our room was paid and supposed to be ready from the day before. Don't understand how this is a 4star hotel, there wasn't even a bottle of water in the room. Also the fact that the only way to contact the hotel is by calling direct is very old fashioned and costs money when you call from a different country! no chat or email available (only after the check in), and the calls i've made about next day arrival were pointless as they haven't even addressed or prepared for it.. And please, don't comment that you care about your customers, as you don't :)

This will be the last stay here despite staying several times over the past 15 years. The hotel is now over-price for what it offers. The lobby and room decor is dated and incoherent in design. The room was small and did not reflect the photos at time of booking. The bathroom needs updating and better quality toiletries. Whilst having a dishwasher there were no tablets or washing up liquid. Waste such as used coffee pods were not removed daily. I had asked the hotel for the best available room in advance and an early check in but there was no reply. Check in instructions were sent after checking in. Such a shame as the location is great.

This will be the last stay here despite staying several times over the past 15 years. The hotel is now over-price for what it offers. The lobby and room decor is dated and incoherent in design. The room was small and did not reflect the photos at time of booking. The bathroom needs updating and better quality toiletries. Whilst having a dishwasher there were no tablets or washing up liquid. Waste such as used coffee pods were not removed daily. I had asked the hotel for the best available room in advance and an early check in but there was no reply. Check in instructions were sent after checking in. Such a shame as the location is great.

The staff people in the front were really nice. But the room hotel was nothing like in the picture they have here I book the executive room with the balcony and it was no comfortable, really old furniture and doesn’t look nothing like the pictures it didn’t have the little dinning table is just a hallway and a bed. I was really disappointed when I walk inside the room.

The staff people in the front were really nice. But the room hotel was nothing like in the picture they have here I book the executive room with the balcony and it was no comfortable, really old furniture and doesn’t look nothing like the pictures it didn’t have the little dinning table is just a hallway and a bed. I was really disappointed when I walk inside the room.

We had a great stay at this hotel. Staff were friendly and accommodating. The first night our room did not have working air conditioning, so we were moved with no issues and even got a nice room upgrade. The hotel is located centrally but on a quieter street, and it has a lovely garden/courtyard. Would stay there again!!

We had a great stay at this hotel. Staff were friendly and accommodating. The first night our room did not have working air conditioning, so we were moved with no issues and even got a nice room upgrade. The hotel is located centrally but on a quieter street, and it has a lovely garden/courtyard. Would stay there again!!

Perfect to stay in Paris for a couple of days.

Perfect to stay in Paris for a couple of days.

Would stay here again!

Would stay here again!

Not as upscale as the photos suggest. The Hotel was adequate for a short stay. The staff was very helpful and the courtyard area was nice .

Not as upscale as the photos suggest. The Hotel was adequate for a short stay. The staff was very helpful and the courtyard area was nice .

The chambermaid service gets 4 starsbut everything else gets 5 stars. The reception is lovely and they have clearly made a great effort in the interior courtyard which has certainly paid off. It is very pretty, though unfortunately I forgot to take photos of the courtyard

The chambermaid service gets 4 starsbut everything else gets 5 stars. The reception is lovely and they have clearly made a great effort in the interior courtyard which has certainly paid off. It is very pretty, though unfortunately I forgot to take photos of the courtyard

We booked this property so we could have a Kitchenette while traveling. We booked a Classic Room and I was impressed with the room size, considering I heard that hotel rooms in Paris were small. The bed was super comfortable. Loved that we had blackout curtains, and it was really quiet & peaceful. We slept very well! Because we arrived late at night, we asked the night staff for pots/pans/plates/cutlery etc. They didn't even know that our room had a kitchen. We went out to grab some groceries and when we came back, they figured it out and were able to provide us with cookware and plates. The night-time staff didn't seem to have as much knowledge of the rooms and other requests like Conditioner (après-shampooing), but they tried their best to help us. The daytime staff were super knowledgeable and able to assist us with ease. We had to plug the fridge in ourselves, and it seemed to be more of a freezer than a fridge, couldn't find how to adjust the fridge thermostat. The hotel is very close to a metro station, it was super easy for us to go anywhere, and we felt really safe in the area (along with all of Paris really). I highly recommend this property, and would easily stay here again next time we visit Paris. Thank you for a comfortable and enjoyable stay.

We booked this property so we could have a Kitchenette while traveling. We booked a Classic Room and I was impressed with the room size, considering I heard that hotel rooms in Paris were small. The bed was super comfortable. Loved that we had blackout curtains, and it was really quiet & peaceful. We slept very well! Because we arrived late at night, we asked the night staff for pots/pans/plates/cutlery etc. They didn't even know that our room had a kitchen. We went out to grab some groceries and when we came back, they figured it out and were able to provide us with cookware and plates. The night-time staff didn't seem to have as much knowledge of the rooms and other requests like Conditioner (après-shampooing), but they tried their best to help us. The daytime staff were super knowledgeable and able to assist us with ease. We had to plug the fridge in ourselves, and it seemed to be more of a freezer than a fridge, couldn't find how to adjust the fridge thermostat. The hotel is very close to a metro station, it was super easy for us to go anywhere, and we felt really safe in the area (along with all of Paris really). I highly recommend this property, and would easily stay here again next time we visit Paris. Thank you for a comfortable and enjoyable stay.

Loved the size of the room, very large but paid accordingly. Didnt like how the room wasn’t ready at 6pm on arrival, bathroom flooded after first use so had to unlock with noise etc late at night, received no discount. Final day there was a planned 75,000 person protest in the city, we had no idea but if we were advised we would have left early in the morning not midday and it took 2 hours to exit the city (4 cancelled ubers)

Loved the size of the room, very large but paid accordingly. Didnt like how the room wasn’t ready at 6pm on arrival, bathroom flooded after first use so had to unlock with noise etc late at night, received no discount. Final day there was a planned 75,000 person protest in the city, we had no idea but if we were advised we would have left early in the morning not midday and it took 2 hours to exit the city (4 cancelled ubers)

The area was great..

The area was great..

Great hotel and room. Very quiet and the front desk staff was nice and helpful. The restaurants around the hotel were fantastic. Close to a Metro station so easy on and off the train. I would definitely stay here again.

Great hotel and room. Very quiet and the front desk staff was nice and helpful. The restaurants around the hotel were fantastic. Close to a Metro station so easy on and off the train. I would definitely stay here again.

This was my first time staying at Les Jardins du Marais. The staff was caring and helpful with outstanding service. My room was upgraded to an executive suite was spacious and quiet. The location is ideal, a 1-minute walk to the metro and 3 minutes to bus 96 with cafes nearby. Perfect for shopping and exploring the Marais. I will be staying here on my future visits to Paris.

This was my first time staying at Les Jardins du Marais. The staff was caring and helpful with outstanding service. My room was upgraded to an executive suite was spacious and quiet. The location is ideal, a 1-minute walk to the metro and 3 minutes to bus 96 with cafes nearby. Perfect for shopping and exploring the Marais. I will be staying here on my future visits to Paris.

Behind an unassuming street facade lies a very modern hotel with wonderful quiet rooms and a pleasant garden.

Behind an unassuming street facade lies a very modern hotel with wonderful quiet rooms and a pleasant garden.

Staff were very pleasant and helpful. Hotel was in good condition and made for a relaxing stay while in Paris

Staff were very pleasant and helpful. Hotel was in good condition and made for a relaxing stay while in Paris

The reception was rather cold. The photos on the site are wonderful but the reality is somewhat different. Bar and restaurant were closed which was pretty disappointing. The rooms are clean and quiet.