The only thing that was wrong with the room was the Wi-Fi this week and the TV paused

Great stay

Great stay

The ONLY day housekeeping came to our room was the last day, which was the only day we were able to sleep late. They woke us up at 10 on the dot. We have had NO TOWELS, and they have refused to give us any to shower with on our last day (so I am leaving WITHOUT A SHOWER) after we had to use all of our towels to sop up water that condensed all over the hard floor on our first night in a thunderstorm. The service has been terrible the whole time. We checked in to a half prepared room with no body wash or hand soap and items left out all over the desk. The bed is painful and a spring poked me all night in one place. There are only two slow functioning elevators for the whole property and anytime you needed to get to your room you had to wait ten minutes in line. This was supposed to be a nice hotel and cost my teacher income household dearly. I have never hated a hotel stay this much.

Service was abysmal. Was given a room with an air conditioning unit that clanked and made it impossible to sleep. Also broken. They had to get a replacement unit and it took forever and the room was unusable they need to refund all of my money

The ONLY day housekeeping came to our room was the last day, which was the only day we were able to sleep late. They woke us up at 10 on the dot. We have had NO TOWELS, and they have refused to give us any to shower with on our last day (so I am leaving WITHOUT A SHOWER) after we had to use all of our towels to sop up water that condensed all over the hard floor on our first night in a thunderstorm. The service has been terrible the whole time. We checked in to a half prepared room with no body wash or hand soap and items left out all over the desk. The bed is painful and a spring poked me all night in one place. There are only two slow functioning elevators for the whole property and anytime you needed to get to your room you had to wait ten minutes in line. This was supposed to be a nice hotel and cost my teacher income household dearly. I have never hated a hotel stay this much.

Service was abysmal. Was given a room with an air conditioning unit that clanked and made it impossible to sleep. Also broken. They had to get a replacement unit and it took forever and the room was unusable they need to refund all of my money

Elevators out of order and not clean and missing parts. TV kept freezing up.

Elevators out of order and not clean and missing parts. TV kept freezing up.

Mold in the coffee pot in the room. Sheets were dirty

Mold in the coffee pot in the room. Sheets were dirty

It was in a convenient location but nosey because it was near a major highway. There was no microwave in the room and hot in the hallways.

It was in a convenient location but nosey because it was near a major highway. There was no microwave in the room and hot in the hallways.

The front desk was amazing when we first entered

The front desk was amazing when we first entered

Loved the streaming

Loved the streaming

The front desk staff was helpful and professional. I ate at the restaurant inside the hotel and it was just ok. The hotel is older so I saw small areas of mold and rust in my bathroom but overall it was clean. My biggest issue was the noise, not from guests but from the air conditioning unit!!! It made a clunking noise all night; I felt like I was in a garage!!! It would kick in then all of a sudden there would be like 5 minutes of this loud clanging sound - this cycle went on all night!

The front desk staff was helpful and professional. I ate at the restaurant inside the hotel and it was just ok. The hotel is older so I saw small areas of mold and rust in my bathroom but overall it was clean. My biggest issue was the noise, not from guests but from the air conditioning unit!!! It made a clunking noise all night; I felt like I was in a garage!!! It would kick in then all of a sudden there would be like 5 minutes of this loud clanging sound - this cycle went on all night!

Clean and very comfortable. Will stay here again if every back in Columbus

Clean and very comfortable. Will stay here again if every back in Columbus

Staff was excellent and rooms were very clean and comfortable

Staff was excellent and rooms were very clean and comfortable

My overall experience was excellent. The staff was terrific.

My overall experience was excellent. The staff was terrific.

This property is one of the good clean hotels in this area! We trust it Staff was amazing. Highly recommend to anyone looking in Columbus GA.

Nice

Nice

From the moment we entered the front doors, to the moment we left, we experienced friendly, professional people at every turn. From Tiana’s welcome and efficient check-in (with her amazing smile!) to Veronica’s kind care as we departed at 6:30 am with a coffee made by Mr. Nick, the courtesy and care of the entire staff was simply perfection. We needed the toilet fixed and it happened within moments! We requested more towels and they appeared in minutes! Thank you for making us feel so very at home. My only regret is that we could only stay one night. Although the bathroom was frighteningly small, this was the nicest Doubletree we have ever stayed in and they’ve all been lovely.

From the moment we entered the front doors, to the moment we left, we experienced friendly, professional people at every turn. From Tiana’s welcome and efficient check-in (with her amazing smile!) to Veronica’s kind care as we departed at 6:30 am with a coffee made by Mr. Nick, the courtesy and care of the entire staff was simply perfection. We needed the toilet fixed and it happened within moments! We requested more towels and they appeared in minutes! Thank you for making us feel so very at home. My only regret is that we could only stay one night. Although the bathroom was frighteningly small, this was the nicest Doubletree we have ever stayed in and they’ve all been lovely.

The hotel is struggling to stay a float, both elevators for residents were out of order. We used the service elevator. Got to our room carrying all our luggage and the keys didn’t give us access to the room, this was Inconvenience. Smell of marjuina filled the halls.

The hotel is struggling to stay a float, both elevators for residents were out of order. We used the service elevator. Got to our room carrying all our luggage and the keys didn’t give us access to the room, this was Inconvenience. Smell of marjuina filled the halls.