Stay can be summed up with the word "meh." Older prooperty and it shows. They are getting cheap on maintenance. Do not prepay for breakfast. Its a scam. Two old eggs, scattered home fries and a dry piece of ham is not acceptable for what i paid. Shuttle did not arrive as promised after two calls. I was forced to use Uber after waiting +45 minutes.

Stay can be summed up with the word "meh." Older prooperty and it shows. They are getting cheap on maintenance. Do not prepay for breakfast. Its a scam. Two old eggs, scattered home fries and a dry piece of ham is not acceptable for what i paid. Shuttle did not arrive as promised after two calls. I was forced to use Uber after waiting +45 minutes.

Bad experience. Unable to check in for a couple of hours due to an active shooter in the lobby. Was exhausted and not feeling well by the time I got to me room.

Bad experience. Unable to check in for a couple of hours due to an active shooter in the lobby. Was exhausted and not feeling well by the time I got to me room.

Hot water only in the bathroom sink, toilet didn’t flush, air didn’t work and tv didn’t work and the leather on the chair was literally not on the chair

Hot water only in the bathroom sink, toilet didn’t flush, air didn’t work and tv didn’t work and the leather on the chair was literally not on the chair

It waa clean,they were nice and all was efficient. I would definitely stay again.

It waa clean,they were nice and all was efficient. I would definitely stay again.

Rooms are always clean. The food at the restaurant is good!

Rooms are always clean. The food at the restaurant is good!

It was perfect but we were there less than 7 hours. Check in and out was easy.

It was perfect but we were there less than 7 hours. Check in and out was easy.

First room on 4th floor had mold in bathroom and ac unit was working like a fan.. i called front desk and they were able to moved me to another room Even though i requested high room floor they gave me a first floor but was alot better and more cleaner . I stayed 2 days

First room on 4th floor had mold in bathroom and ac unit was working like a fan.. i called front desk and they were able to moved me to another room Even though i requested high room floor they gave me a first floor but was alot better and more cleaner . I stayed 2 days

Stayed for one night, and everything was fine with one exception, the missing hair dryer in the room. There is also no shuttle to downtown Cinci, so I had to use Lyft to get to the Outlaw Festival and back. The premises as such are really great. I would always come back.

I liked everything about the hotel except my bathroom was very old, even the toilet seat was old & scratched up. The bathroom needs a renovation!

This was far from the worst hotel I’ve ever stayed in, but it was the worst IHG I’ve ever encountered. I’ve long trusted the IHG brand to be clean, well-managed and have a good breakfast, often included. I look for the brand when booking. This property was marginal on the cleaning. The bathtub was almost too slippery to shower in and the breakfast was a joke. The choices were minimal and the quality of offerings was poor. And it was $18. I received a discount of $15 for two people at the time of booking, and it wasn’t worth that. When housekeeping came to our room, they made the bed - sort of - but that was it. They didn’t reload the coffee basket and even left dirty towels on the chair. Additionally, one of the staff members asked that we tip with cash instead of on a card because the management doesn’t return tips on cards to the staff. If that’s not a crime, it should be. Avoid this place if you can.

Pleasant staff, quiet and clean room.

Pleasant staff, quiet and clean room.

Good pool, comfy beds

This hotel was having an issue providing cold water in the rooms. Also hotel house keeping either didn’t happen or was not very good. Restaurant was good but expensive. Don’t think I would stay here.

You can tell it is an old hotel. It was clean. There was plenty of parking. There were several entrances/exits that made it easy to park and get inside. It is super close to the CVG airport.

The hotel had a weird smell throughout but especially in the room that gave me a headache. The rooms/bathrooms need updating. The bed mattress was okay but the pillows were horrible. The water pressure and temperature was not good, the trickle of water that came out was luke warm, if that, in shower. The "hotel store" needed to be restocked, shelves and drink cooler was pretty bare. Hotel shuttle to airport wait time needs improvement. Would not stay at this hotel again.

Good pool, comfy beds

We had a non renovated room. It was very old. Shower was cold. Had friends that had an upgraded room that seemed nicer.

Clean, well maintained staff is very personable.

We had a non renovated room. It was very old. Shower was cold. Had friends that had an upgraded room that seemed nicer.

Property was clean and very close to CVG. Our rooms water was opposite of what you may think. It was SCOLDING hot. No ability to change temp. This was in the sink and shower. Over all looking forward to staying again.

Property was clean and very close to CVG. Our rooms water was opposite of what you may think. It was SCOLDING hot. No ability to change temp. This was in the sink and shower. Over all looking forward to staying again.

This is our second time staying here, and this time we have less time, but tried the breakfast this time. Very good, and excellent service at the restaurant. The room was very nice and spacious. Re eco friendliness: do not know about energy efficiency. Details: like the pump-bottles/e i multiuse in the bathroom, but then individual butter/jam packages ( plastic waste) in the restaurant ...Overall really enjoy this hotel, will come back at opportunity

This is our second time staying here, and this time we have less time, but tried the breakfast this time. Very good, and excellent service at the restaurant. The room was very nice and spacious. Re eco friendliness: do not know about energy efficiency. Details: like the pump-bottles/e i multiuse in the bathroom, but then individual butter/jam packages ( plastic waste) in the restaurant ...Overall really enjoy this hotel, will come back at opportunity

The room was recently updated. Pillows were normal size instead of tiny like most hotels these days. All Dove brand products (soap,shampoo, lotion etc).