My stay was horrible! I was treated like I was a criminal or like I was trash. The front desk lady was extremely rude not once not twice but 6 different times. To top it off I have spent over a thousand here at this hotel and yet I was still treated like my money was not good enough here. The rooms are ALWAYS DIRTY AND NEVER CLEANED! Oh and the housekeepers NEVER clean the rooms at a timely manner or even on time. So if they are booked then it's definitely because the house keepers decided to not cleaned all rooms that day. I definitely done with this place and I will never return to WoodSpring again!

My stay was horrible! I was treated like I was a criminal or like I was trash. The front desk lady was extremely rude not once not twice but 6 different times. To top it off I have spent over a thousand here at this hotel and yet I was still treated like my money was not good enough here. The rooms are ALWAYS DIRTY AND NEVER CLEANED! Oh and the housekeepers NEVER clean the rooms at a timely manner or even on time. So if they are booked then it's definitely because the house keepers decided to not cleaned all rooms that day. I definitely done with this place and I will never return to WoodSpring again!

Room not ready at check in! Very noisy! People and cars outside

Room not ready at check in! Very noisy! People and cars outside

Ok

Ok

Nice hotel that's clean and updated.

Nice hotel that's clean and updated.

The front desk guy was very rude. The beds were very uncomfortable. The hotel room was clean but we had to take out our own trash. Working in house keeping before I didn’t understand why it was so difficult for the staff to take it out?

The front desk guy was very rude. The beds were very uncomfortable. The hotel room was clean but we had to take out our own trash. Working in house keeping before I didn’t understand why it was so difficult for the staff to take it out?

This is a bare minimum facility.

This is a bare minimum facility.

So far so good!!

So far so good!!

People staying there were extremely loud past midnight. Yelling in hallway & making noise. Microwave blue lite shines directly at bed & fire alarm above bed had blinking lite. Impossible to get good rest. Didn't really feel safe

People staying there were extremely loud past midnight. Yelling in hallway & making noise. Microwave blue lite shines directly at bed & fire alarm above bed had blinking lite. Impossible to get good rest. Didn't really feel safe

Clean and easy

Clean and easy

One of the rooms have cockroach and smell funny the other smell and was ok to sleep few hours

One of the rooms have cockroach and smell funny the other smell and was ok to sleep few hours

They make you take out your own trash for the money you pay to stay there. They ask you to bring towels down if you need clean ones. Housekeeping does not come clean your room or make your bed. They're beds are very uncomfortable.

They make you take out your own trash for the money you pay to stay there. They ask you to bring towels down if you need clean ones. Housekeeping does not come clean your room or make your bed. They're beds are very uncomfortable.

No early or online check-in. Foreign staff that didn't understand much English when i was trying to communicate issues. First room assigned was still dirty so had to wait for a different room. Smelled throughout building. Would NOT stay here again.

No early or online check-in. Foreign staff that didn't understand much English when i was trying to communicate issues. First room assigned was still dirty so had to wait for a different room. Smelled throughout building. Would NOT stay here again.

No breakfast. coffee machine was empty around 7 45 am. and no staff around to talk to. front desk was pulled down and closed.

No breakfast. coffee machine was empty around 7 45 am. and no staff around to talk to. front desk was pulled down and closed.

Checkin was easy

Checkin was easy

The hotel was relatively new. The rooms are spacious. Unfortunately, every public area (corridors, lobby, elevator, stairwells, and outside) reeked of weed.

Room wasn't up to standards. No bath mat ice machine available nothing to put ice in cable going in and out couldn't get extra pillows. Cleanliness have been better.

The GM, Sheela is VERY rude. They did not have the room we rented ready and put us in a room with smaller beds and there were crumbs in one of the beds. Even the staff talked badly about the GM. When we complained about the room they tried to make us leave without refunding our money.

The GM, Sheela is VERY rude. They did not have the room we rented ready and put us in a room with smaller beds and there were crumbs in one of the beds. Even the staff talked badly about the GM. When we complained about the room they tried to make us leave without refunding our money.