Hotel staff was friendly and very nice. Bed was comfortable and shower was good. Room is a little dated for the price. Are at restaurant downstairs food was ok and took 45 minutes to get food and restaurant was not packed.

Hotel staff was friendly and very nice. Bed was comfortable and shower was good. Room is a little dated for the price. Are at restaurant downstairs food was ok and took 45 minutes to get food and restaurant was not packed.

Building is aging and needs renovations. Staff were friendly and the shuttle ran on time. Good location and nice view of the river.

Building is aging and needs renovations. Staff were friendly and the shuttle ran on time. Good location and nice view of the river.

Check in took 30 minutes and we are sent to a room with one bed and stairs when we requested 2 queen beds. Our children had nowhere to sleep and the stairs and railing weren't safe for our toddler. We went back to the front desk to request the room we paid for and were told they didn't have our room available. The room was dirty and dated. The front desk staff was incompetent. The elevator was shaky and loud. There was also an unexpected $15 parking fee. We checked out within 30 minutes of checking in. There was a couple in line ahead of us checking out soon after checking in due to finding bed bugs in their room. Awful experience!

Check in took 30 minutes and we are sent to a room with one bed and stairs when we requested 2 queen beds. Our children had nowhere to sleep and the stairs and railing weren't safe for our toddler. We went back to the front desk to request the room we paid for and were told they didn't have our room available. The room was dirty and dated. The front desk staff was incompetent. The elevator was shaky and loud. There was also an unexpected $15 parking fee. We checked out within 30 minutes of checking in. There was a couple in line ahead of us checking out soon after checking in due to finding bed bugs in their room. Awful experience!

They 2 ladies help a lot awesome fix room for baby need milk refrigerator find room and man one on bus did help find our wife purse she forget they hold us I back hotel they give us they are really awesome hotel and helper everything I want to thank hotel to keep up and positive

They 2 ladies help a lot awesome fix room for baby need milk refrigerator find room and man one on bus did help find our wife purse she forget they hold us I back hotel they give us they are really awesome hotel and helper everything I want to thank hotel to keep up and positive

Service was rude. Pool was closed. A/C wouldn’t cool. Phone didn’t work. EXPENSIVE

Service was rude. Pool was closed. A/C wouldn’t cool. Phone didn’t work. EXPENSIVE

The location was nice with several local eateries to walk to. Convenient to convention center. The view of the river was beautiful. The staff was professional and friendly. My only complaint was the ac unit ran too loud.

The outside of the hotel needs to be updated. More greenery and fountains upgraded and on

Very dirty, run down, mold in room on walls and ceiling.

Nice view of the river . Great location. Hotel need updating. Need some TLC. The carpet In the rooms were very dirty.

Nice view of the river . Great location. Hotel need updating. Need some TLC. The carpet In the rooms were very dirty.

I wish i had a fridge and a microwave. After that it was good

When you walk in you can see that newer updates have been made, but then you get to the room and it’s not the case. For the money you pay, I will say the only thing that was good was having a balcony. The room is small, there is no fridge, all the furniture is old, the chair sitting at the desk was all torn up. They need to update the rooms. I will not stay there again. I wanted a DoubleTree by Hilton not a motel 6.

I wish i had a fridge and a microwave. After that it was good

When you walk in you can see that newer updates have been made, but then you get to the room and it’s not the case. For the money you pay, I will say the only thing that was good was having a balcony. The room is small, there is no fridge, all the furniture is old, the chair sitting at the desk was all torn up. They need to update the rooms. I will not stay there again. I wanted a DoubleTree by Hilton not a motel 6.

The hotel room was great! Large rooms and clean. The pool needs some attention. It needs cleaning and maybe painting. They did have plenty of pool towels, chairs, and loungers. Parking is easy. Staff is mainly friendly enough. We ordered room service-hummus and a club sandwich. They called back and said they were out of hummus and beef for burgers. So we reordered 2 club sandwiches along with the two glasses of ice we previously ordered because the ice machine on our floor wasn’t working. The food came and we opened the takeout container it was in to find a pice of bread the another piece of bread that had 3 pieces of turkey and a few pieces of bacon. Not a single condiment was brought to us. Nothing for the sandwich or fries. There was a tomato and a piece of lettuce in the container. No cheese. This was a terrible excuse for a “club sandwich”. Do not order from room service. It was conveniently located for two activities we were attending so that was great.

The hotel room was great! Large rooms and clean. The pool needs some attention. It needs cleaning and maybe painting. They did have plenty of pool towels, chairs, and loungers. Parking is easy. Staff is mainly friendly enough. We ordered room service-hummus and a club sandwich. They called back and said they were out of hummus and beef for burgers. So we reordered 2 club sandwiches along with the two glasses of ice we previously ordered because the ice machine on our floor wasn’t working. The food came and we opened the takeout container it was in to find a pice of bread the another piece of bread that had 3 pieces of turkey and a few pieces of bacon. Not a single condiment was brought to us. Nothing for the sandwich or fries. There was a tomato and a piece of lettuce in the container. No cheese. This was a terrible excuse for a “club sandwich”. Do not order from room service. It was conveniently located for two activities we were attending so that was great.

Enjoyed our two night stay!! Staff was accommodating to our needs and we will return if need be in the future.

Very outdated facilities

Very old and outdated. Room had splatters on the wall, stains in carpet. The air conditioner was falling apart and had a musty odor. Have a sore throat and headache after sleeping with the air on. The coffee pot was dirty. One of the worst hotels we have stayed in as far as cleanliness. The staff, however, were great! There was an older man that runs the shuttles that helped us find parking. He was so nice!

Very old and outdated. Room had splatters on the wall, stains in carpet. The air conditioner was falling apart and had a musty odor. Have a sore throat and headache after sleeping with the air on. The coffee pot was dirty. One of the worst hotels we have stayed in as far as cleanliness. The staff, however, were great! There was an older man that runs the shuttles that helped us find parking. He was so nice!

Enjoyed our two night stay!! Staff was accommodating to our needs and we will return if need be in the future.

Very outdated facilities

Very clean modern comfortable, very nice lobby there’s also a nice walking path outside

Very clean modern comfortable, very nice lobby there’s also a nice walking path outside

This is how all hotels used to be with 5 star service! It’s a little older hotel, but the staff, the view, the location and the amenities are outstanding and makes it so worthwhile. I can not say enough good things about their customer service from checkin, bar area, support staff and room service ! Well done! We will be staying there again.

This is how all hotels used to be with 5 star service! It’s a little older hotel, but the staff, the view, the location and the amenities are outstanding and makes it so worthwhile. I can not say enough good things about their customer service from checkin, bar area, support staff and room service ! Well done! We will be staying there again.

Great location for a stay nearby events downtown! Would have liked a fridge and microwave but we were only there one night. No biggie.