Under renovation, only getting better

Under renovation, only getting better

No iron, or ironing board! Hairdryer didn’t work!! Also no rack for hanging my work uniforms as specified in room detail! No one offered clean towels, nor replaced soap or shampoo/conditioner! Older man at counter asked, as we were leaving for adventure , if we were Che king out. We still had a whole other night left!! Not very friendly staff! Breakfast was not many options an no one appeared to be restocking or cleaning up !

No iron, or ironing board! Hairdryer didn’t work!! Also no rack for hanging my work uniforms as specified in room detail! No one offered clean towels, nor replaced soap or shampoo/conditioner! Older man at counter asked, as we were leaving for adventure , if we were Che king out. We still had a whole other night left!! Not very friendly staff! Breakfast was not many options an no one appeared to be restocking or cleaning up !

It was a great stay with great service.

It was a great stay with great service.

When I asked for more blankets and towels because I had 6 people in my group. The worker at front was like we don’t have extra pillows and when he gave me the 2 blankets and towels he wrote my room number down. I understand the keep track of where the things are going but it was just odd. Then there was trash outside a room the whole night I was there. Found trash (not mine) in room when I was checking for my things

When I asked for more blankets and towels because I had 6 people in my group. The worker at front was like we don’t have extra pillows and when he gave me the 2 blankets and towels he wrote my room number down. I understand the keep track of where the things are going but it was just odd. Then there was trash outside a room the whole night I was there. Found trash (not mine) in room when I was checking for my things

The place was very clean and the staff were very helpful. I enjoyed the private swimming pool and the convenience of the room. The breakfast could have had more variety.

The place was very clean and the staff were very helpful. I enjoyed the private swimming pool and the convenience of the room. The breakfast could have had more variety.

We checked in at 3pm on July 11th. The temperature in the lobby was between 85 and 90 degrees. The hallways leading to the rooms were filled with old cabinets and dressers. Once in the room we found that the security lock had been broke off the door, no closet or hanging area for my suits, bathroom was filthy, there was a sign in front of the Television with a list of items that if not there once checked out would be charged to our card and the price for each item. Most of those items were not even in the room including ironing board, iron, clock, and so on. The room also smelled like cigarettes badly. We stayed at the hotel a total of 45 minutes and 25 minutes of that was to book another hotel and get our bags out of there. I travel around 150 days a year for work, and I can tell you I have never stayed in a place that was worse than this. I explained at the front desk that we would not be staying along with the reasons why, gave him back the keys and told him I would not pay for that room. I will also be writing to Ramada and provide pictures of the room, hallway and surrounding areas. This place was a health and safety hazard.

We checked in at 3pm on July 11th. The temperature in the lobby was between 85 and 90 degrees. The hallways leading to the rooms were filled with old cabinets and dressers. Once in the room we found that the security lock had been broke off the door, no closet or hanging area for my suits, bathroom was filthy, there was a sign in front of the Television with a list of items that if not there once checked out would be charged to our card and the price for each item. Most of those items were not even in the room including ironing board, iron, clock, and so on. The room also smelled like cigarettes badly. We stayed at the hotel a total of 45 minutes and 25 minutes of that was to book another hotel and get our bags out of there. I travel around 150 days a year for work, and I can tell you I have never stayed in a place that was worse than this. I explained at the front desk that we would not be staying along with the reasons why, gave him back the keys and told him I would not pay for that room. I will also be writing to Ramada and provide pictures of the room, hallway and surrounding areas. This place was a health and safety hazard.

Free Breakfast sucked there was a hair in the gravy the Bed was like sleeping on granite out backs hurt so bad after that stay

Free Breakfast sucked there was a hair in the gravy the Bed was like sleeping on granite out backs hurt so bad after that stay

The room was not what we expected, breakfast was terrible

The room was not what we expected, breakfast was terrible

The property was run down and just dirty. Found food on our bed. Tape on doors. Said they were remodeling but it was just run down and yucky.

The property was run down and just dirty. Found food on our bed. Tape on doors. Said they were remodeling but it was just run down and yucky.

Hotel was nice. They leave you alone. Funny thing is room did not have a cup. Eco friendly in that regard. I would stay again at anytime.

Good

Good

The room I originally was put in had a very hairy shower and a used latex glove in the chair. Second room was much better but the bathroom floor was messy (tp & hair).

The room I originally was put in had a very hairy shower and a used latex glove in the chair. Second room was much better but the bathroom floor was messy (tp & hair).

The property was out dated and dirty, the room had a broken door that was fixed by putting a few screws in it. The bathroom tub was stained and the shower curtain was barely hanging on in the wall. The pool had a layer of dirt on the ring around the water.

the property is undergoing remodeling i am in a unremodeled room its fine i have based the ratings on my room I am sure its safe to assume the remodeled rooms are even better

the property is undergoing remodeling i am in a unremodeled room its fine i have based the ratings on my room I am sure its safe to assume the remodeled rooms are even better

The property was out dated and dirty, the room had a broken door that was fixed by putting a few screws in it. The bathroom tub was stained and the shower curtain was barely hanging on in the wall. The pool had a layer of dirt on the ring around the water.

The hotel was remodeling so some disarray is to be expected. The gentleman that checked us in was very polite and friendly. The lady that checked us out was equally as polite and friendly.

The hotel was remodeling so some disarray is to be expected. The gentleman that checked us in was very polite and friendly. The lady that checked us out was equally as polite and friendly.

3rd shift girl was snarky, complaining about her 3 jobs. Obvious water damage in my room. Saw a bug on my table. No in room coffee……oh yeah, the shower head was ridiculous. Like it was spitting water

3rd shift girl was snarky, complaining about her 3 jobs. Obvious water damage in my room. Saw a bug on my table. No in room coffee……oh yeah, the shower head was ridiculous. Like it was spitting water

The TV in my room had no signal. The staff member tried to fix it by unplugging and plugging it back in. When that didn’t work he kept saying he would talk to someone else to see how to fix it. I asked to be moved to another room and got the run around. I talked to the manager in the morning and got no resolutions