On arrival it was obvious the floor in the property was damaged. There was visible water damage in many places and areas that had been patch repaired. As soon as the shower was turned on we knew why - water poured across the bathroom floor, under the door and out into the hallway. The flooding in the bathroom was longstanding and the floor in the hallway was rotten. You could feel it moving underfoot. Very dangerous and poor accommodation. We asked to be moved. Although we were moved by Sonder, it took a whole day of our 3 day trip to resolve and they weren't even slightly interested in helping. Definitely wouldn't recommend this property or Sonder to anyone.

16 Sondar was in a great location, its own little neighborhood with restaurants and bars within walking distance. A short uber ride to Broadway. The apartment was very cozy. However there were a lot of ants in the bathroom and kitchen.

16 Sondar was in a great location, its own little neighborhood with restaurants and bars within walking distance. A short uber ride to Broadway. The apartment was very cozy. However there were a lot of ants in the bathroom and kitchen.

Great stay!

Great stay!

Clean and comfortable but sparse in amenities. We paid extra to check in an hour early and it took 18 minutes with online chat to get in because the door code wouldn't work. I asked for a refund for that portion and still haven't heard back. We will see...

Clean and comfortable but sparse in amenities. We paid extra to check in an hour early and it took 18 minutes with online chat to get in because the door code wouldn't work. I asked for a refund for that portion and still haven't heard back. We will see...

Very nice

Very nice

We definitely will reserve again. Without doing my research I didn’t see any way for wheelchair access. The only other thing is is the sander website isn’t helpful when maintenance is needed. There is one thing that needs Arthur I don’t know how to let them know.

We definitely will reserve again. Without doing my research I didn’t see any way for wheelchair access. The only other thing is is the sander website isn’t helpful when maintenance is needed. There is one thing that needs Arthur I don’t know how to let them know.

Pros: It looks great. It's in a great location. Street parking is pretty easy. And it's a decent value. Cons: It's awesome - unless you want to actually sleep. Bedroom 1 is fine - except for the loud birds outside every night. Nothing they can do about that - except the double pane windows they installed would work if the window actually locked and lined up correctly. Speaking of bedroom #1 - there's no overhead light (I think it was out). Also - no mirror. Bedding was decent, but a bit heavy so yu where either sweating or freezing when you took it off you. Bedroom 2 is a joke. A rickety bunk bed that seemed unsafe for anyone over 50 lbs. It was missing numerous bolts and creaked so loudly every time someone rolled over it would wake them. It sounded like a cross between an overweight man farting or a small child being strangled. Trust me - it was that unsettling. The top bunk has no rails, and is held together by duct tape. We ended up taking the mattress off the top bunk and having someone sleep on it in the living room. Also, that room was so small, no way two people can use it together. On to the pullout couch - or rather inside it. The mattress was about two inches thick, warped, and the whole bed wasn't even remotely level. There is zero chance at sleeping comfortably on it - so we had one person sleep on the closed couch, and another stay elsewhere. And that person better be under 5'6. I have so much more to say but ran out of characters. AVOID.

Pros: It looks great. It's in a great location. Street parking is pretty easy. And it's a decent value. Cons: It's awesome - unless you want to actually sleep. Bedroom 1 is fine - except for the loud birds outside every night. Nothing they can do about that - except the double pane windows they installed would work if the window actually locked and lined up correctly. Speaking of bedroom #1 - there's no overhead light (I think it was out). Also - no mirror. Bedding was decent, but a bit heavy so yu where either sweating or freezing when you took it off you. Bedroom 2 is a joke. A rickety bunk bed that seemed unsafe for anyone over 50 lbs. It was missing numerous bolts and creaked so loudly every time someone rolled over it would wake them. It sounded like a cross between an overweight man farting or a small child being strangled. Trust me - it was that unsettling. The top bunk has no rails, and is held together by duct tape. We ended up taking the mattress off the top bunk and having someone sleep on it in the living room. Also, that room was so small, no way two people can use it together. On to the pullout couch - or rather inside it. The mattress was about two inches thick, warped, and the whole bed wasn't even remotely level. There is zero chance at sleeping comfortably on it - so we had one person sleep on the closed couch, and another stay elsewhere. And that person better be under 5'6. I have so much more to say but ran out of characters. AVOID.

Texted Sonder immediately upon arriving about the battery for the ceiling fan (no battery = no fan) and locked A/C. More than 24 hours later we got a new battery, but no A/C improvement. It took more than a few conversations just to get that. Otherwise, it's a little beat up - OK for the price we got, but more two star than the four stars it's marked as. There was some trash around the property that wasn't picked up. And the door lock was pretty finicky. I won't be staying at Sonder again.

Texted Sonder immediately upon arriving about the battery for the ceiling fan (no battery = no fan) and locked A/C. More than 24 hours later we got a new battery, but no A/C improvement. It took more than a few conversations just to get that. Otherwise, it's a little beat up - OK for the price we got, but more two star than the four stars it's marked as. There was some trash around the property that wasn't picked up. And the door lock was pretty finicky. I won't be staying at Sonder again.

Pros: Location was great, very easy-to-access unit, the kitchen had everything needed. Cons: No toilet seat, nowhere to hang towels, shower design poorly where water drained all over floor.

Pros: Location was great, very easy-to-access unit, the kitchen had everything needed. Cons: No toilet seat, nowhere to hang towels, shower design poorly where water drained all over floor.

This was no normal hotel where you would check your bags in and be greeted by hotel staff. The process was not explained to me and the way things were handled made me feel unsafe and unsatisfied. Therefore I did not stay at this property nor would I recommend it to anyone I know. I feel that things should have been explained better when booking it.

This was no normal hotel where you would check your bags in and be greeted by hotel staff. The process was not explained to me and the way things were handled made me feel unsafe and unsatisfied. Therefore I did not stay at this property nor would I recommend it to anyone I know. I feel that things should have been explained better when booking it.

This property on 16th ave in the heart of music row is adorable and affordable! Tons to do and see very nearby and grocerys also very close and convenient.

This property on 16th ave in the heart of music row is adorable and affordable! Tons to do and see very nearby and grocerys also very close and convenient.

A couple things in the unit could be updated. The way the shower is designed the floor floods in the bathroom if you don’t have a towel to catch the water. Needs a few touch ups. But overall good place to stay and was clean and safe.

A couple things in the unit could be updated. The way the shower is designed the floor floods in the bathroom if you don’t have a towel to catch the water. Needs a few touch ups. But overall good place to stay and was clean and safe.

This place was dirty. Not enough towels for my family. Took 3 days and a call to hotels.com to get them. Customer service was a joke. I asked to check out early and they refused to let me. And because this was my daughter’s birthday trip I couldn’t afford to move hotels and lose money. Absolutely horrible place. The couch bed was broke and hard to sleep on.

This place was dirty. Not enough towels for my family. Took 3 days and a call to hotels.com to get them. Customer service was a joke. I asked to check out early and they refused to let me. And because this was my daughter’s birthday trip I couldn’t afford to move hotels and lose money. Absolutely horrible place. The couch bed was broke and hard to sleep on.

Not great. We were happy with the amount of space but the property is really shabby and uncomfortable. Everything was falling apart and shabby. There was no washer and dryer.

Not great. We were happy with the amount of space but the property is really shabby and uncomfortable. Everything was falling apart and shabby. There was no washer and dryer.

Excellent and clean. Very safe. Thank you.

Excellent and clean. Very safe. Thank you.

We really enjoyed our stay at this property. Very spacious and clean and within walking distance to many great restaurants, including coffee, breakfast, burgers and beer. Let me tell you about the toilet flushing. We stayed in unit 3 and each time we flushed, it sounded like a rocket blasting off. Lol. But it worked! Great water pressure and hot water. Would stay here again.

We really enjoyed our stay at this property. Very spacious and clean and within walking distance to many great restaurants, including coffee, breakfast, burgers and beer. Let me tell you about the toilet flushing. We stayed in unit 3 and each time we flushed, it sounded like a rocket blasting off. Lol. But it worked! Great water pressure and hot water. Would stay here again.

I enjoyed being on music row and close to 21st Ave which had cool eateries and shopping. I would have liked a soup can opener. Other than that the property was great.