It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115

It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115

Liked situation.- very clean….But the staff were uncaring and no help at all- apart from the older receptionist on the desk on 29.08. I stayed in this hotel about 40 years ago and the service then was excellent.

Liked situation.- very clean….But the staff were uncaring and no help at all- apart from the older receptionist on the desk on 29.08. I stayed in this hotel about 40 years ago and the service then was excellent.

It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.

It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.

Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.

Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.

Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.

Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.

friendly kind staff, good breakfast, comfortable clean room

friendly kind staff, good breakfast, comfortable clean room

Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.

Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.

Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival

Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival

A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.

Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.

No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful

No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful

Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz

Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz

The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.

The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.

I liked the upgrade to a room with a balcony and direct access to the pool area. The room was spacious with heaps of wardrobe space. The staff were friendly and helpful and the breakfast was tasty and plentiful.

I liked the upgrade to a room with a balcony and direct access to the pool area. The room was spacious with heaps of wardrobe space. The staff were friendly and helpful and the breakfast was tasty and plentiful.

The hotel is situated in a wonderful location, central to the historical Puerto De la Cruz, shopping areas, and lots of wonderful restaurants. The Hall is wonderfully full of Palm tress.. The breakfast is good and generous. The only issues are that the internet is free and unlimited only in the hall area. You get 30 minutes free in the rooms. The water was cold in the morning and warmer in the evening.

The hotel is situated in a wonderful location, central to the historical Puerto De la Cruz, shopping areas, and lots of wonderful restaurants. The Hall is wonderfully full of Palm tress.. The breakfast is good and generous. The only issues are that the internet is free and unlimited only in the hall area. You get 30 minutes free in the rooms. The water was cold in the morning and warmer in the evening.

Located in the old part of Puerto De La Cruz, the Monopol is a very old building that has been added to, so it's interior rambles across levels and floors. The rooms at the front overlook a pedestrianised square with the church on the other side. It is a lively haunt of buskers, living statues and roaming entertainers, so it can be a bit noisy. We loved it! The front balconies get the sun and a view of Mt Teide, the seaview balconies at the back don't get much sun (none in the winter) as they face North. There's no a/c but there are ceiling fans. The swimming pool is heated saltwater and there are 2 sun terraces in addition to the space round the pool. The breakfast it of a reasonable standard and price.

Located in the old part of Puerto De La Cruz, the Monopol is a very old building that has been added to, so it's interior rambles across levels and floors. The rooms at the front overlook a pedestrianised square with the church on the other side. It is a lively haunt of buskers, living statues and roaming entertainers, so it can be a bit noisy. We loved it! The front balconies get the sun and a view of Mt Teide, the seaview balconies at the back don't get much sun (none in the winter) as they face North. There's no a/c but there are ceiling fans. The swimming pool is heated saltwater and there are 2 sun terraces in addition to the space round the pool. The breakfast it of a reasonable standard and price.