Very nice

Very nice

This hotel literally had us bring our towels to the front desk for fresh towels each time we needed them. They actually counted the used towels and wash cloths to ensure they gave us the exact amount of fresh towels in return. The guy at the front desk tried to scold us for not going to the front desk to drop off the towels, when we were told the day we checked in to bring the towels to front desk, then we discarded them ourselves down the laundry shoot. We had no problem following the directions, but clearly the staff had different directions- depending on who was on duty. The water did not stay hot in the shower, we were told to let the kitchen and bathroom sink faucet run to get the shower hot. The shower curtain was dirty. And the bathroom door was damaged. The cleaning lady and the maintenance guy were very kind. This hotel needs to either be sold to a better owner or the current owner needs to make some major upgrades. Also- let customers know in advance that if they stay at your hotel, they need to bring their own towels. I have never stayed some place that rations out towels as if the front desk employees pay for them directly.

This hotel literally had us bring our towels to the front desk for fresh towels each time we needed them. They actually counted the used towels and wash cloths to ensure they gave us the exact amount of fresh towels in return. The guy at the front desk tried to scold us for not going to the front desk to drop off the towels, when we were told the day we checked in to bring the towels to front desk, then we discarded them ourselves down the laundry shoot. We had no problem following the directions, but clearly the staff had different directions- depending on who was on duty. The water did not stay hot in the shower, we were told to let the kitchen and bathroom sink faucet run to get the shower hot. The shower curtain was dirty. And the bathroom door was damaged. The cleaning lady and the maintenance guy were very kind. This hotel needs to either be sold to a better owner or the current owner needs to make some major upgrades. Also- let customers know in advance that if they stay at your hotel, they need to bring their own towels. I have never stayed some place that rations out towels as if the front desk employees pay for them directly.

Easy access to beach and parking spot

Easy access to beach and parking spot

Like how house keeping doesn’t come in while you’ll out of the room. Staff was always on their cell phones, I turned in a lost phone and the staff said nothing! And the long 12 digit # codes you had to remember for the room, pool area and outside door was inconvenient. I had to take a net and clean a dead bird out of the pool and later had to clean the pool again from large pieces of plastic and hair floating. Staff was sitting at the indoor pool all day doing nothing! … And with no ramp access near , it was hard for wagons. And the dog area was very tiny. The smaller your vehicle is the better, Parking was very tight.

Enjoy your holidays…

Like how house keeping doesn’t come in while you’ll out of the room. Staff was always on their cell phones, I turned in a lost phone and the staff said nothing! And the long 12 digit # codes you had to remember for the room, pool area and outside door was inconvenient. I had to take a net and clean a dead bird out of the pool and later had to clean the pool again from large pieces of plastic and hair floating. Staff was sitting at the indoor pool all day doing nothing! … And with no ramp access near , it was hard for wagons. And the dog area was very tiny. The smaller your vehicle is the better, Parking was very tight.

Enjoy your holidays…

Our week stay there was horrible! We checked in Aug 3, 2024. The girl at the front desk was so rude. Got the code to our door to walk in to a studio room. Which we reserved a kitchenette. Went back downstairs to be told basically that we were out of luck because hotel was fully booked and a refund was not an option. The beds were literally like sleeping on springs. Our front door looked like it had been kicked in, lock was hanging. Plugged in a toaster(we brought it) to an outlet that throwed sparks and fell completely out and cut the electric off in our room. Called front desk to notify and took them 2.5 hrs to come and fix it. Hotel is beyond outdated. Our overall stay was a nightmare from day one. I wouldn’t recommend this hotel to anyone! I hate complaining but people need to know.

Our week stay there was horrible! We checked in Aug 3, 2024. The girl at the front desk was so rude. Got the code to our door to walk in to a studio room. Which we reserved a kitchenette. Went back downstairs to be told basically that we were out of luck because hotel was fully booked and a refund was not an option. The beds were literally like sleeping on springs. Our front door looked like it had been kicked in, lock was hanging. Plugged in a toaster(we brought it) to an outlet that throwed sparks and fell completely out and cut the electric off in our room. Called front desk to notify and took them 2.5 hrs to come and fix it. Hotel is beyond outdated. Our overall stay was a nightmare from day one. I wouldn’t recommend this hotel to anyone! I hate complaining but people need to know.

Topical storm debby shut down the whole state, traveling was not an option. We wanted to change the dates, not an option. Wanted a refund, not an optoon. So these people made money from us for a vaction we couldnt make due to a tropical strom causing flooding throughout the state. This is unjust and i would never recommend expedia or this resort

Topical storm debby shut down the whole state, traveling was not an option. We wanted to change the dates, not an option. Wanted a refund, not an optoon. So these people made money from us for a vaction we couldnt make due to a tropical strom causing flooding throughout the state. This is unjust and i would never recommend expedia or this resort

The ac unit was set at 61 but it wasn’t working properly so it was pretty warm throughout our stay. Other than that, the property and room were fantastic. I love the view!

The ac unit was set at 61 but it wasn’t working properly so it was pretty warm throughout our stay. Other than that, the property and room were fantastic. I love the view!

Decent sized room, clean property. Not many dining choices in walkable distance. No housekeeping during the stay, so room was full of sand. Shower drains super slow. If you need clean towels, you have to take the dirty ones all the way down to the front desk to exchange which is not convenient for families.

Parking is not the best at this hotel, but there is an overflow lot across the street. The rooms could use appliance updates. The stay was overall good.

Parking is not the best at this hotel, but there is an overflow lot across the street. The rooms could use appliance updates. The stay was overall good.

Decent sized room, clean property. Not many dining choices in walkable distance. No housekeeping during the stay, so room was full of sand. Shower drains super slow. If you need clean towels, you have to take the dirty ones all the way down to the front desk to exchange which is not convenient for families.

First day I was not use to one toilet paper at a time or emptying your own trash or returning and obtaining clean towels or linens but I soon learned that most of the places due the same thing. It was nice and relaxing The maintenance man Dallas?”, very social helpful. Hallways to the rooms and elevators very very warm and not air conditioned at all. This is not good considering you have to wait quite awhile both fior and in it. The lobby floor was the beautifulest I’ve ever seen!! It would look wonderful for the room hallways as what’s there smells of mildew and the allergens they must hold especially in the heat. Just a couple of updates and I would give this place the highest rating

First day I was not use to one toilet paper at a time or emptying your own trash or returning and obtaining clean towels or linens but I soon learned that most of the places due the same thing. It was nice and relaxing The maintenance man Dallas?”, very social helpful. Hallways to the rooms and elevators very very warm and not air conditioned at all. This is not good considering you have to wait quite awhile both fior and in it. The lobby floor was the beautifulest I’ve ever seen!! It would look wonderful for the room hallways as what’s there smells of mildew and the allergens they must hold especially in the heat. Just a couple of updates and I would give this place the highest rating

Has potential but needs better leadership. Staff behind the desk not rude but are short and rush answers just to return to their cell phones. No room service everything is self service which is not a big deal. Maybe invest in some pine soil or fabuloso, it’s a pet friendly hotel, nothing says clean like fresh smells. Cut the things growing from the hotel to the beach. I would most likely stay there again the hotel was ok but can be so much better. It needs leadership with pride,step up.You can’t teach manners to the staff but at least be polite. Good morning, how can I help you, how is your day, not keep your head down and hope No one talks to you. Not all the staff was this way just two. I would really like to see these and more improvements, we vacation in Myrtle every summer and would like to stay here again.

Has potential but needs better leadership. Staff behind the desk not rude but are short and rush answers just to return to their cell phones. No room service everything is self service which is not a big deal. Maybe invest in some pine soil or fabuloso, it’s a pet friendly hotel, nothing says clean like fresh smells. Cut the things growing from the hotel to the beach. I would most likely stay there again the hotel was ok but can be so much better. It needs leadership with pride,step up.You can’t teach manners to the staff but at least be polite. Good morning, how can I help you, how is your day, not keep your head down and hope No one talks to you. Not all the staff was this way just two. I would really like to see these and more improvements, we vacation in Myrtle every summer and would like to stay here again.

The hotel is mostly well kept. The room had a full sized refrigerator and full sized kitchen sink as well as a full size stove. It had a microwave and a coffee maker. The beds were a little uncomfortable, as there was kind of a well in the mattress on one side. The shower faucet was difficult to manuver and it ended up breaking. The front desk had it taken care of within minutes so that was nice. The front desk overall was very unfriendly. Seemed annoyed that they had to exchange towels even though that was the only option in order to get fresh towels. Also, maid service would not let us get toilet paper. We were there a week and had 3 females so every other day we had to go down and request toilet paper.

The hotel is mostly well kept. The room had a full sized refrigerator and full sized kitchen sink as well as a full size stove. It had a microwave and a coffee maker. The beds were a little uncomfortable, as there was kind of a well in the mattress on one side. The shower faucet was difficult to manuver and it ended up breaking. The front desk had it taken care of within minutes so that was nice. The front desk overall was very unfriendly. Seemed annoyed that they had to exchange towels even though that was the only option in order to get fresh towels. Also, maid service would not let us get toilet paper. We were there a week and had 3 females so every other day we had to go down and request toilet paper.

For long stays there is no house keeper. Sand in outdoor pool most of our stay until someone cleaned it. That’s when we took a dip. Everything else was great! Nice and spacious condos and clean.

Someone gained entry into our room while we were at dinner and stole my phone charger. Management has not done anything about It as of yet. Very unprofessional staff. Hallways are dark and dirty. This was our first and last time coming to this hotel. I do not recommend anyone coming here at all. You will regret it like I did.

Not much to recommend about this place. Won’t go back.

For long stays there is no house keeper. Sand in outdoor pool most of our stay until someone cleaned it. That’s when we took a dip. Everything else was great! Nice and spacious condos and clean.

Someone gained entry into our room while we were at dinner and stole my phone charger. Management has not done anything about It as of yet. Very unprofessional staff. Hallways are dark and dirty. This was our first and last time coming to this hotel. I do not recommend anyone coming here at all. You will regret it like I did.

Not much to recommend about this place. Won’t go back.