Great service at breakfast and reception. Expected better rooms at more than 400 CAD a night.

Nice old hotel but with that comes poor soundproofing of course. Very small single room and not the easiest to find. Helpful staff and a good breakfast.

They gave me a room I didn't book and asked to have another even if I had to pay a difference and they told me they didnt have availability even though they did. When I arrived at the hotel the sir that was at the front desk insisted I was another person even though I already handled him my passport where clearly indicated my real name and took him.forever to get to my booking, the other guys from the front desk were not the nicest either, when I checked out very early in the AM, the guy who clearly could've helped me with my luggage he didn't, the room was awful, very expensive for the room and the horrendous hot bathroom outside of the room I was given, the bulding has lack of maintenance and I will never go back to that hotel ever when in Venice, worst experience in Europe ever.

Nice hotel! Good breakfast. Friendly staff. Good location.

Nice hotel! Good breakfast. Friendly staff. Good location.

Great hotel and very kind staff

The hotel is perfect location. The desk clerks were all very nice and the breakfast is also very good. The only complaint is that the A/C did not work so well one of the 4 nights that I was there. Otherwise 4 out of 5 Stars.

The hotel is perfect location. The desk clerks were all very nice and the breakfast is also very good. The only complaint is that the A/C did not work so well one of the 4 nights that I was there. Otherwise 4 out of 5 Stars.

No control over room temperature. If the hotel turned the AC on, it was on and the room was freezing. If they didn’t the room was hot. My private bathroom was not attached to the room and felt like a sauna due to the heated towel rack and tiling of the entire room. The toilet broke the first night. Although the staff was nice and the place was clean my stay was not good.

Lovely

Staff was excellent. Good location as it was not a very far walk from the water taxi. Older hotel with walk up. Great breakfast. Remember to bring any electrical plugs that convert to European outlets.

Staff was excellent. Good location as it was not a very far walk from the water taxi. Older hotel with walk up. Great breakfast. Remember to bring any electrical plugs that convert to European outlets.

Staff friendly and well situated (and not hard to find)

Staff friendly and well situated (and not hard to find)

Absolutely amazing place to stay in the centre of Venice. I was travelling solo and they were so welcoming and the room was really comfortable and amazing value. Although it said it was a shared bathroom in the listing, I had it all to myself and it wasn't shared with any other rooms. The dining room looks out right over the canal and there's a lovely selection at breakfast.

Absolutely amazing place to stay in the centre of Venice. I was travelling solo and they were so welcoming and the room was really comfortable and amazing value. Although it said it was a shared bathroom in the listing, I had it all to myself and it wasn't shared with any other rooms. The dining room looks out right over the canal and there's a lovely selection at breakfast.

Amazing place, gorgeous spot.

Amazing place, gorgeous spot.

All the people in the hotel was so kind and helpful. It is in the San Marco, which is heart of Venice. You can walk from Rialto bridge area. It was very convenient! Many thanks!

All the people in the hotel was so kind and helpful. It is in the San Marco, which is heart of Venice. You can walk from Rialto bridge area. It was very convenient! Many thanks!

It was a nice hotel and we got a good room with canal view

It was a nice hotel and we got a good room with canal view

Very old and dull. Poor lighting. Unwelcoming staff. My bag pack is bigger than their fridge.

Very old and dull. Poor lighting. Unwelcoming staff. My bag pack is bigger than their fridge.

The area was great close to all major attractions.

The area was great close to all major attractions.

The hotel was comfortable, with very good AC and good amenities. The breakfast was excellent. I didn't like the signage for the hotel. It was very difficult to find. It took us 1 hour to locate it. It is located in a very small alley with no clear signage. Also, the staff at the hotel could have informed us that we could have taken a water taxi from the airport directly to the Rialto Bridge stop for $ 17 instead of offering us transportation for $ 180.

The hotel was comfortable, with very good AC and good amenities. The breakfast was excellent. I didn't like the signage for the hotel. It was very difficult to find. It took us 1 hour to locate it. It is located in a very small alley with no clear signage. Also, the staff at the hotel could have informed us that we could have taken a water taxi from the airport directly to the Rialto Bridge stop for $ 17 instead of offering us transportation for $ 180.

Excellent location. Great breakfast and clean

Excellent location. Great breakfast and clean

Great service, especially breakfast

Great service, especially breakfast