Everything was wonderful.

The hotel was in a great location of Ortigia and the staff were very helpful. However, the hotel was not at a 5 star level. Management of the hotel and staff seemed to be lacking at times. Also, the room we booked did not appear to be the one assigned to us but they were able to resolve it.

The hotel was in a great location of Ortigia and the staff were very helpful. However, the hotel was not at a 5 star level. Management of the hotel and staff seemed to be lacking at times. Also, the room we booked did not appear to be the one assigned to us but they were able to resolve it.

Stepping into the hotel lobby was like stepping through a time travel portal. High ceilings, beautiful artwork, and gracious lines. Staff could not have been friendlier or more helpful with restaurant recommendations, tours, and directions. Breakfast was abundant and options for every kind of taste and diet.

Stepping into the hotel lobby was like stepping through a time travel portal. High ceilings, beautiful artwork, and gracious lines. Staff could not have been friendlier or more helpful with restaurant recommendations, tours, and directions. Breakfast was abundant and options for every kind of taste and diet.

The location is superb and Ortigia is such an interesting and lovely place. It is a must see!, so much history!!

The location is superb and Ortigia is such an interesting and lovely place. It is a must see!, so much history!!

The room for 2 was so incredibly small , we could barely move around: The people working at the hotel were absolutely wonderful, helpful and friendly.. but logistically the room was so tiny and it was not laid out well at all. For the amount of money we were paying it simply was not worth it. We however very much liked the hotel personnel:

The room for 2 was so incredibly small , we could barely move around: The people working at the hotel were absolutely wonderful, helpful and friendly.. but logistically the room was so tiny and it was not laid out well at all. For the amount of money we were paying it simply was not worth it. We however very much liked the hotel personnel:

Every thing is perfect

Every thing is perfect

Very nice city hotel. Hotel is well-situated for exploring Ortigia. Room, with a view of the water, was quite nice and very clean. Staff was very friendly. Breakfast buffet was as expected for a property of this caliber. Hotel is located within restricted zone, so it was possible to drive to hotel but then necessary to valet park (at 50 Euros/day). We also walked to the archeological park and museum in Siracusa although this was quite a ways. There is a rooftop outdoor lounge that has a view but seems too hot for afternoon use and a bit too cool for the evening during our late October visit. We highly recommended this hotel.

Very nice city hotel. Hotel is well-situated for exploring Ortigia. Room, with a view of the water, was quite nice and very clean. Staff was very friendly. Breakfast buffet was as expected for a property of this caliber. Hotel is located within restricted zone, so it was possible to drive to hotel but then necessary to valet park (at 50 Euros/day). We also walked to the archeological park and museum in Siracusa although this was quite a ways. There is a rooftop outdoor lounge that has a view but seems too hot for afternoon use and a bit too cool for the evening during our late October visit. We highly recommended this hotel.

Fabulous location

Fabulous location

It was our best hotel experience in Sicily so far. The hotel is beautifully decorated with Art Deco style. I highly recommend a room with sea view because the sunset from the balcony is super romantic. The staff was lovely and very helpful. The breakfast was delicious with both buffet and à la carte options (not included). We benefited from a free access to the spa (depends on the category of the room) and we really enjoyed the aromatic showers. The hotel is perfectly situated on Ortigia, so close to everything to visit. I would stay definitely here again!

It was our best hotel experience in Sicily so far. The hotel is beautifully decorated with Art Deco style. I highly recommend a room with sea view because the sunset from the balcony is super romantic. The staff was lovely and very helpful. The breakfast was delicious with both buffet and à la carte options (not included). We benefited from a free access to the spa (depends on the category of the room) and we really enjoyed the aromatic showers. The hotel is perfectly situated on Ortigia, so close to everything to visit. I would stay definitely here again!

Excellent location near everything, beautiful room with a sea view, clean, friendly staff! Would highly recommend and plan to be back soon!

Excellent location near everything, beautiful room with a sea view, clean, friendly staff! Would highly recommend and plan to be back soon!

One of the best hotels I have ever stayed at.

One of the best hotels I have ever stayed at.

The only complaint that I have it's that the shower is not comfortable at all, otherwise it's an amazing hotel .

The only complaint that I have it's that the shower is not comfortable at all, otherwise it's an amazing hotel .

Property is beautiful and staff were very helpful. The hotel does not have a pool nor sun beds. This was very disappointing. Also bathroom configuration was terrible. Shower very small with no shelves. Door banged into the toilet. Having a bathtub was a waste of space.

Property is beautiful and staff were very helpful. The hotel does not have a pool nor sun beds. This was very disappointing. Also bathroom configuration was terrible. Shower very small with no shelves. Door banged into the toilet. Having a bathtub was a waste of space.