Automated check out and in was great and room was a good size but decor was tired and the hotel felt a bit run down. breakfast choice pretty good and decent quality.

A great hotel in the centre of Leeds. We had an executive room overlooking city square. There was a full bathroom with a great shower and hairdryer. Plenty of wardrobe space with hangers. Please note that the bar operates on a cashless basis.

Stay was great and staff fantastic. Bed was terrible, mattress topper wouldn’t go amis, it was so hard. Sleeping was incredibly difficult. Also says on site parking… there is not!

Stay was great and staff fantastic. Bed was terrible, mattress topper wouldn’t go amis, it was so hard. Sleeping was incredibly difficult. Also says on site parking… there is not!

Excellent stay and a free room upgrade. Good hotel

Excellent stay and a free room upgrade. Good hotel

Advertised as a 4* hotel but didn't feel like it. No restaurant at the weekends for an evening meal, very basic room with no facilities other than tea/coffee. Bed was very uncomfortable. No option to have maid service during the stay. Would not stay here again

Advertised as a 4* hotel but didn't feel like it. No restaurant at the weekends for an evening meal, very basic room with no facilities other than tea/coffee. Bed was very uncomfortable. No option to have maid service during the stay. Would not stay here again

Great location near station and eateries, and my request to be on lower floor was granted. Good value too. On the Eco side could do better and have messaged hotel separately.

Great location near station and eateries, and my request to be on lower floor was granted. Good value too. On the Eco side could do better and have messaged hotel separately.

Stayed on a Saturday night, we paid for 2hrs early check in @£7.50 ph. Double room was lovely and clean, everything you need, kettle, iron, hairdryer, fridge, shampoo, conditioner and hand wash dispensers. Restaurant not open over the weekend for some reason but plenty of places nearby, we went to the hotel bar for a few cocktails to be told he wasn't "doing " cocktails. So we went somewhere else. Breakfast buffet was a bit ropey, usual choices of cooked, continental, fruit etc. The hot food wasn't very warm, the bacon and mushrooms were sitting in loads of oil and hashbrowns were lukewarm and dry. Felt sorry for the 2 staff members we seen, 1 lady was serving the coffee's and tea's and the other lady was booking you in, seating you, filling up the bread etc, didn't see anyone clearing tables in the half hour we were there, they could have a staff shortage possibly, all in all it was just ok.

Stayed on a Saturday night, we paid for 2hrs early check in @£7.50 ph. Double room was lovely and clean, everything you need, kettle, iron, hairdryer, fridge, shampoo, conditioner and hand wash dispensers. Restaurant not open over the weekend for some reason but plenty of places nearby, we went to the hotel bar for a few cocktails to be told he wasn't "doing " cocktails. So we went somewhere else. Breakfast buffet was a bit ropey, usual choices of cooked, continental, fruit etc. The hot food wasn't very warm, the bacon and mushrooms were sitting in loads of oil and hashbrowns were lukewarm and dry. Felt sorry for the 2 staff members we seen, 1 lady was serving the coffee's and tea's and the other lady was booking you in, seating you, filling up the bread etc, didn't see anyone clearing tables in the half hour we were there, they could have a staff shortage possibly, all in all it was just ok.

Brilliant staff

Brilliant staff

We had a really easy contactless arrival! And the room was clean and spacious with great views. The bed were fine, if a bit springy, but the bathroom was divine!

I was on the 5th Floor. There was a problem with the window which had a faulty handle. At first it was ok but at 4.30 am the window blew open an I was unable to close it . It was a very cold night and as consequence my room was freezing. I mentioned it at check out and was told I should have contacted the front desk. I am a seasoned traveller and did not fancy changing rooms at that time in the morning.

We had a really easy contactless arrival! And the room was clean and spacious with great views. The bed were fine, if a bit springy, but the bathroom was divine!

I was on the 5th Floor. There was a problem with the window which had a faulty handle. At first it was ok but at 4.30 am the window blew open an I was unable to close it . It was a very cold night and as consequence my room was freezing. I mentioned it at check out and was told I should have contacted the front desk. I am a seasoned traveller and did not fancy changing rooms at that time in the morning.

Great. Comfortable, quiet room.

Great. Comfortable, quiet room.

Really great hotel, room comfortable, robes, coffees, waters and toiletries included. Breakfast was excellent

Room was tired, no iron in the room, bed was hard and made a noise every time you moved (wife had no sleep) breakfast was poor. Staff at reception did even ask how was your stay.

Room was tired, no iron in the room, bed was hard and made a noise every time you moved (wife had no sleep) breakfast was poor. Staff at reception did even ask how was your stay.

Room was very nice and clean with good facilities. Just a little let down with service at breakfast. Had to keep finding staff to get coffee or tea and someone said they’d get more white sugar but it didn’t arrive. Also no jam available to go with toast.

Room was very nice and clean with good facilities. Just a little let down with service at breakfast. Had to keep finding staff to get coffee or tea and someone said they’d get more white sugar but it didn’t arrive. Also no jam available to go with toast.

Good stay. Room a bit on the small side and no water in room but other than that, great location and service.

Good stay. Room a bit on the small side and no water in room but other than that, great location and service.

This is a lovely hotel in a fantastic location. The staff were all lovely, the breakfast was good and great for the arena.

Had a lovely stay. Attending a venue at the arena and it was not too far to walk to it. Hotel in ideal place near the train station. Room was really roomy and clean. Also quiet on a night too. Had breakfast in hotel and this was a great choice and very tasty. Would recommend.

This is a lovely hotel in a fantastic location. The staff were all lovely, the breakfast was good and great for the arena.

Had a lovely stay. Attending a venue at the arena and it was not too far to walk to it. Hotel in ideal place near the train station. Room was really roomy and clean. Also quiet on a night too. Had breakfast in hotel and this was a great choice and very tasty. Would recommend.

Excellent app means no queuing to check in / check out Room was excellent - very big and lots of natural light Only negative comment is the pillows were very soft and uncomfortable