Just a nice place to stay for a few days. Not a lot of space, but it's clean

Just a nice place to stay for a few days. Not a lot of space, but it's clean

Room was not thoroughly clean, sheets were stained, food crumbs on the floor, hair in the shower. Staff was nice but they never remedied all the problems.

Room was not thoroughly clean, sheets were stained, food crumbs on the floor, hair in the shower. Staff was nice but they never remedied all the problems.

Everything was fine.

Everything was fine.

This was by far the worst place my husband and I have ever stayed- I mean checked in to as we did not stay long, not even the night. It was awful. When i entered the front office to get the keys 6 minutes early, I was greeted with attitude on being early as she now has to go and see if the room is even ready. As I was waiting for her to come back, two men approached me making me feel very uncomfortable asking if i was alone and wanted to come to their room . There was a homeless guy outside but I went outside as I would rather take my chances with him then inside. My husband was parking our car and when he came in I told him what had happened and that I was already uncomfortable. But we agreed we can handle it for the night as we would be leaving early in the morning. Well we were getting ready to leave and grab food, and when we got in to our car we noticed the sensor was going off and my husband thought it was due to the rain so he got out to wipe it off and found our front bumper was dangling- we have only had this vehichle for 3 months and someone there already hit it. there were several shady peolple hanging out smoking in the parking lot and our room was nasty as well. we packed our stuff and found another room at a different hotel for just a little more. If i can give any advice, find a different place even if its a little more- trust me!

This was by far the worst place my husband and I have ever stayed- I mean checked in to as we did not stay long, not even the night. It was awful. When i entered the front office to get the keys 6 minutes early, I was greeted with attitude on being early as she now has to go and see if the room is even ready. As I was waiting for her to come back, two men approached me making me feel very uncomfortable asking if i was alone and wanted to come to their room . There was a homeless guy outside but I went outside as I would rather take my chances with him then inside. My husband was parking our car and when he came in I told him what had happened and that I was already uncomfortable. But we agreed we can handle it for the night as we would be leaving early in the morning. Well we were getting ready to leave and grab food, and when we got in to our car we noticed the sensor was going off and my husband thought it was due to the rain so he got out to wipe it off and found our front bumper was dangling- we have only had this vehichle for 3 months and someone there already hit it. there were several shady peolple hanging out smoking in the parking lot and our room was nasty as well. we packed our stuff and found another room at a different hotel for just a little more. If i can give any advice, find a different place even if its a little more- trust me!

Great customer service

Great customer service

The person working the desk was high as could be. The room didn’t have working ac. The bed sheets had burn holes in them. There was no hot water to shower. After the first night the key did not work. And the person at the front desk would not give us another room. This used to be a good hotel but will never stay here again

The person working the desk was high as could be. The room didn’t have working ac. The bed sheets had burn holes in them. There was no hot water to shower. After the first night the key did not work. And the person at the front desk would not give us another room. This used to be a good hotel but will never stay here again

The place was comfortable and had a safe surrounding. I had no issues.

The place was comfortable and had a safe surrounding. I had no issues.

Great and felt safe.

Great and felt safe.

It was ok

It was ok

It was disaster from the get go. When I opened the door to the room that was given to me was not cleaned dirty stove, floor, no sheets, etc. Then I was placed in a room with one full bed for two adults. The Representative at time of check in advised that I would be moved the next day once room was cleaned. The next day a different Representative was there and told me I could not be moved per management. I explained what happened the day before and it was due to the hotel why I was misplaced. The young lady name were Deaja not sure if spelled correctly. She was very rude and out of place, the options she gave was to stay or leave, she did not even try to contact her manager to see what she could do to accommodate me. She then proceeded to lie about having any other rooms available. I then contacted hotels.com for assistance. They were really nice. When speaking to her they asked the question what would the refund be if we canceled. Well Deaja decided to process a refund while saying she did not cancel my booking, how could you refund someone and still have a booking. Because it was last minute and activities were happening in Louisiana I could not find another hotel with stove. Hotels.com assisted me with a new booking for same hotel which had at least 4 rooms. They helped with payment since refund was going back to them. Knowing that I could not do stairs Deaja placed me on the 3rd floor Knowing that elevator was not working. I would not stay or recommend this hotel to anyone.

It was disaster from the get go. When I opened the door to the room that was given to me was not cleaned dirty stove, floor, no sheets, etc. Then I was placed in a room with one full bed for two adults. The Representative at time of check in advised that I would be moved the next day once room was cleaned. The next day a different Representative was there and told me I could not be moved per management. I explained what happened the day before and it was due to the hotel why I was misplaced. The young lady name were Deaja not sure if spelled correctly. She was very rude and out of place, the options she gave was to stay or leave, she did not even try to contact her manager to see what she could do to accommodate me. She then proceeded to lie about having any other rooms available. I then contacted hotels.com for assistance. They were really nice. When speaking to her they asked the question what would the refund be if we canceled. Well Deaja decided to process a refund while saying she did not cancel my booking, how could you refund someone and still have a booking. Because it was last minute and activities were happening in Louisiana I could not find another hotel with stove. Hotels.com assisted me with a new booking for same hotel which had at least 4 rooms. They helped with payment since refund was going back to them. Knowing that I could not do stairs Deaja placed me on the 3rd floor Knowing that elevator was not working. I would not stay or recommend this hotel to anyone.

BEWARE! I don’t usually do reviews but this place is a dump! We booked a room with a queen bed and nonsmoking for Zurich Classic. When we arrived there were several smoking marijuana at the front door. We received a smoking room with a full size bed for me and my wife. She is sick so we could not stay in that room but the halls and complete hotel smelled like smoke. We asked for a refund and they would not refund our night but we moved next door to the Candlewood without a refund!

BEWARE! I don’t usually do reviews but this place is a dump! We booked a room with a queen bed and nonsmoking for Zurich Classic. When we arrived there were several smoking marijuana at the front door. We received a smoking room with a full size bed for me and my wife. She is sick so we could not stay in that room but the halls and complete hotel smelled like smoke. We asked for a refund and they would not refund our night but we moved next door to the Candlewood without a refund!

Did not feel safe at this property. Elevator was gross. AC didn’t blow very cold. No cups in room to take my medicine with.

Did not feel safe at this property. Elevator was gross. AC didn’t blow very cold. No cups in room to take my medicine with.

I've stayed at this property three times now and since I'm racing at the nearby racetrack it's a fantastic location for me plus it's right next to the waffle House for breakfast next door. Aside from cigarette and pot smell here and there and some rap music from somebody's car in the parking lot it's a pretty good property. You feel safe enough there but if you are a stickler for everything being perfect you might not like it. The staff are very polite but the elevator wasn't always working when I was there which was a little problem.

I've stayed at this property three times now and since I'm racing at the nearby racetrack it's a fantastic location for me plus it's right next to the waffle House for breakfast next door. Aside from cigarette and pot smell here and there and some rap music from somebody's car in the parking lot it's a pretty good property. You feel safe enough there but if you are a stickler for everything being perfect you might not like it. The staff are very polite but the elevator wasn't always working when I was there which was a little problem.

The hotel is not terrible but its not great either. The rooms are slightly outdated but that's not surprising. What was surprising is that you get a kitchenette but no plates, utensils or pots/pans to cook with. A closet space (no door) but no iron and ironing board. Still the stay was ok for a one overnight stay. I wouldn't stay here longer than that.

The hotel is not terrible but its not great either. The rooms are slightly outdated but that's not surprising. What was surprising is that you get a kitchenette but no plates, utensils or pots/pans to cook with. A closet space (no door) but no iron and ironing board. Still the stay was ok for a one overnight stay. I wouldn't stay here longer than that.

I would never stay at this place again!

I would never stay at this place again!

The floors and elevator were very dirty. The staff was nice for the most part. There was a large beetle that we found in the bathtub the morning we woke up to leave.

The floors and elevator were very dirty. The staff was nice for the most part. There was a large beetle that we found in the bathtub the morning we woke up to leave.