Good location for shopping and foods. Room is clean, quiet and comfortable.

Good location for shopping and foods. Room is clean, quiet and comfortable.

Great location, friendly staff, fantastic Italian restaurant on the ground floor (which I assumed was part of the hotel, but apparently it isn't). Frustratingly, they ask for a deposit in cash when you check in - even though you've paid for the room in full in advance! I didn't have enough cash on me and refused to go to an ATM to get out only the cash needed for the deposit to stay here for 1 night, as I was leaving Malaysia the next morning and wouldn't need that cash so it would be a waste. After a while, the lady on reception agreed to take the only cash I had left - which wasn't the full deposit amount, but I appreciated her being accommodating and realistic.

Staff here was excellent. Went out of their way to make sure the stay went well. Great location. Across from mall and next door to Italian restaurant. Many shops on the block.

Staff here was excellent. Went out of their way to make sure the stay went well. Great location. Across from mall and next door to Italian restaurant. Many shops on the block.

Good

Good

Nice staff easy and near from fishes stores.

Nice staff easy and near from fishes stores.

Nice place to stay!

Nice place to stay!

Have stayed in capital hotel so many times and it was a pretty good hotel overall. But this visit makes me so upset. The stay was fine. When we were checking out, the housekeeper says there were a couple of make up stains on one of the towels. She tried to wash it with the shower gel that was left over and said it could not be washed off. We were told to pay 50 ringgit for the damage!! Or we can go to the laundromat nearby to have the towel cleaned at our own expense. When has it been the guest’s responsibility to wash the linen of the room?! Nevertheless I went to the supermarket, bought a bottle of normal laundry detergent and went up to the room to wash the towel. The so called unwashable make up stains were totally cleaned within 3 minutes of hand washing with a normal detergent. Hotel management, please look into this practice of asking your guests to wash the linen of the room. That’s YOUR responsibility!!!

Have stayed in capital hotel so many times and it was a pretty good hotel overall. But this visit makes me so upset. The stay was fine. When we were checking out, the housekeeper says there were a couple of make up stains on one of the towels. She tried to wash it with the shower gel that was left over and said it could not be washed off. We were told to pay 50 ringgit for the damage!! Or we can go to the laundromat nearby to have the towel cleaned at our own expense. When has it been the guest’s responsibility to wash the linen of the room?! Nevertheless I went to the supermarket, bought a bottle of normal laundry detergent and went up to the room to wash the towel. The so called unwashable make up stains were totally cleaned within 3 minutes of hand washing with a normal detergent. Hotel management, please look into this practice of asking your guests to wash the linen of the room. That’s YOUR responsibility!!!

Had a pleasant stay. No issues.

Had a pleasant stay. No issues.

Good destination

Good destination

Great location to walk to the marina to go to the islands or a 10 minute walk to the boardwalk to get food and drinks.

Great location to walk to the marina to go to the islands or a 10 minute walk to the boardwalk to get food and drinks.

Room 810 can't drain, almost flood in the bathroom...

Room 810 can't drain, almost flood in the bathroom...

Very convenient and comfortable place to stay. The staff are very helpful and friendly.

Very convenient and comfortable place to stay. The staff are very helpful and friendly.

clean room. unfortunately the sea view that i got was not that clear.

clean room. unfortunately the sea view that i got was not that clear.

It was close to Jesselton point where we went for diving and very close to the mall. It was just very easy to get around. The staff were nice and helped us with so many things. The room was excellent for this price. If I am going to Sabah again, I will definitely stay here.

It was close to Jesselton point where we went for diving and very close to the mall. It was just very easy to get around. The staff were nice and helped us with so many things. The room was excellent for this price. If I am going to Sabah again, I will definitely stay here.

Honestly I couldn’t think of a place I’d rather stay in Kota Kinabalu. This was our second time there, this time in the King size bed room. Very clean, great air-con, nice showers, perfect location. Inexpensive. Highly recommended.

Honestly I couldn’t think of a place I’d rather stay in Kota Kinabalu. This was our second time there, this time in the King size bed room. Very clean, great air-con, nice showers, perfect location. Inexpensive. Highly recommended.

Amazing hotel in the centre of town and near shopping malls and eateries. Service was good and very value for money. Only issues was that after 4 nights of staying, the sheets are not changed so maybe that could be improved.

Amazing hotel in the centre of town and near shopping malls and eateries. Service was good and very value for money. Only issues was that after 4 nights of staying, the sheets are not changed so maybe that could be improved.

Good price for a convenient location. The staff are helpful and hospitality. Although the decoration is a bit old, the room is tidy and specious. Wi-Fi signal is not strong enough. It may be due to the location of our room is at the end on the floor. Next time, I will stay again.