Great location! Central and right where the bus from Venice drops off. Great breakfast buffet! Only downside was no a/c.

Great location! Central and right where the bus from Venice drops off. Great breakfast buffet! Only downside was no a/c.

Great historical hotel with modern upgrades in the heart of Cortina! Great stay.

Great historical hotel with modern upgrades in the heart of Cortina! Great stay.

Concierge was very helpful and made a copy of the bus schedule for me. Room was adequate. The location was excellent. The Cortina Express bus drop off is right at the hotel. Bus is very convenient and cheap.

Concierge was very helpful and made a copy of the bus schedule for me. Room was adequate. The location was excellent. The Cortina Express bus drop off is right at the hotel. Bus is very convenient and cheap.

The hotel is outdated. From the WiFi which is not working, to the whirlpool in the bathroom not working at all. In addition, the furniture of the room and the commons is outdated as well (sofa not comfortable at all any more and so on).

The hotel is outdated. From the WiFi which is not working, to the whirlpool in the bathroom not working at all. In addition, the furniture of the room and the commons is outdated as well (sofa not comfortable at all any more and so on).

Love the history of the hotel and the central location.

Love the history of the hotel and the central location.

let me start by saying this review is based on value, not how super duper fancy the hotel was. ok so the hotel is old.. and yes, there are certain things you get from an old structure. you get uniqueness and coziness. but you also get old plumbing. so yes the bathtub doesn’t have a curtain (nor any sort of barrier that keeps the water in the tub), but the water pressure will blow your doors off and the staff is genuinely top notch and super sweet and they will be happy the mop up the big puddle of water outside the tub each morning. seriously i loved the staff. they were super helpful with all my questions on navigating the dolomites and where the parking lot was (this was a bit sarcastic as the parking lot was quite difficult to find even after parking there for 3 days). but look, this is the least expensive hotel in town (at least it was when i booked) and i had a very comfortable experience there. great location, great staff, great price. definitely recommend if you’re looking for a (close to) 4-star hotel at 3-star price.

let me start by saying this review is based on value, not how super duper fancy the hotel was. ok so the hotel is old.. and yes, there are certain things you get from an old structure. you get uniqueness and coziness. but you also get old plumbing. so yes the bathtub doesn’t have a curtain (nor any sort of barrier that keeps the water in the tub), but the water pressure will blow your doors off and the staff is genuinely top notch and super sweet and they will be happy the mop up the big puddle of water outside the tub each morning. seriously i loved the staff. they were super helpful with all my questions on navigating the dolomites and where the parking lot was (this was a bit sarcastic as the parking lot was quite difficult to find even after parking there for 3 days). but look, this is the least expensive hotel in town (at least it was when i booked) and i had a very comfortable experience there. great location, great staff, great price. definitely recommend if you’re looking for a (close to) 4-star hotel at 3-star price.

Interaction and customer service was completely unacceptable and extremely unprofessional by hotel staff. My fiance and I sat down at the bar, while being given permission (by the waiter) to have two slices of Pizza which we brought with us. However, Giovanni spoke extremely rudely to us, demanding to leave if we didn't purchase a drink. He then ran to the concierge to report on us. I never saw anyone speaking to my woman in such a tone and with such ill manners, screaming like we did something horrible, while all we wanted to do is to finish pizza in 5min and go upstairs to our room. We were verbally attacked, and never felt like that before. The bar was empty, and it was a really bizzare treatment. We travel for more than 4 months a year and never encountered rundess of this magnitude, and it a shame that your staff put the Manaigo family in such light of extreme discourtesy, lack of manners and impoliteness.

Interaction and customer service was completely unacceptable and extremely unprofessional by hotel staff. My fiance and I sat down at the bar, while being given permission (by the waiter) to have two slices of Pizza which we brought with us. However, Giovanni spoke extremely rudely to us, demanding to leave if we didn't purchase a drink. He then ran to the concierge to report on us. I never saw anyone speaking to my woman in such a tone and with such ill manners, screaming like we did something horrible, while all we wanted to do is to finish pizza in 5min and go upstairs to our room. We were verbally attacked, and never felt like that before. The bar was empty, and it was a really bizzare treatment. We travel for more than 4 months a year and never encountered rundess of this magnitude, and it a shame that your staff put the Manaigo family in such light of extreme discourtesy, lack of manners and impoliteness.

Great location in town. Easy walk to ski bus shuttle, shopping and restaurants. Very good breakfast. Fun and lively bar. Best concierge manned by Lorenzo.

Great location in town. Easy walk to ski bus shuttle, shopping and restaurants. Very good breakfast. Fun and lively bar. Best concierge manned by Lorenzo.

Old world charm, location, jacuzzi tub, architecture, interiors.

Old world charm, location, jacuzzi tub, architecture, interiors.

It is not clear why the hotel was given a high score by previous visitors. We stayed there for 3 nights. In the room: 1) no air conditioner 2) no refrigerator 3) no kettle or coffee machine for drinking 4) no water bottle for guests. I asked the reception and received a strange answer: "No one in our hotel has one" but in the hallway I saw that the maid had taken out a kettle from a nearby room... 5) The bathtub in the bathroom is very narrow, rounded at the bottom and slippery and very dangerous without grip handles in case of slipping. We are an elderly couple and could they offer a room with a shower. Dining room: 1) Very few products 2) Sausage with a spoiled taste 3) Dry omelet with a strange taste 4) The next day we arrived at the dining room at 8:30 when the meal ends at 10:00 and there was no juice, no omelet and no sausages. We were told by the waiters impatiently that there was a large group before and they finished everything !! It is strange ! 5) Coffee is prepared only by the waiters and they move around and only arrange tables. It is not clear what needs to be arranged in orderly tables. Why not fill in missing products? Why not offer coffee to diners? And why not make coffee? 6) Are the waiters running around and yelling at each other? Too bad. Parking: five minutes away from the hotel because all the streets in the settlement are one-way and the hotel charges 20 euros for a parking lot that they have in the hotel itself. Another method to charge an additional

It is not clear why the hotel was given a high score by previous visitors. We stayed there for 3 nights. In the room: 1) no air conditioner 2) no refrigerator 3) no kettle or coffee machine for drinking 4) no water bottle for guests. I asked the reception and received a strange answer: "No one in our hotel has one" but in the hallway I saw that the maid had taken out a kettle from a nearby room... 5) The bathtub in the bathroom is very narrow, rounded at the bottom and slippery and very dangerous without grip handles in case of slipping. We are an elderly couple and could they offer a room with a shower. Dining room: 1) Very few products 2) Sausage with a spoiled taste 3) Dry omelet with a strange taste 4) The next day we arrived at the dining room at 8:30 when the meal ends at 10:00 and there was no juice, no omelet and no sausages. We were told by the waiters impatiently that there was a large group before and they finished everything !! It is strange ! 5) Coffee is prepared only by the waiters and they move around and only arrange tables. It is not clear what needs to be arranged in orderly tables. Why not fill in missing products? Why not offer coffee to diners? And why not make coffee? 6) Are the waiters running around and yelling at each other? Too bad. Parking: five minutes away from the hotel because all the streets in the settlement are one-way and the hotel charges 20 euros for a parking lot that they have in the hotel itself. Another method to charge an additional

The location is good, the parking is convenient, and the breakfast is okay, but I felt bad because of the short female employee wearing glasses who didn't bring coffee for 2 days at the breakfast restaurant. I know for sure what racism is.

The location is good, the parking is convenient, and the breakfast is okay, but I felt bad because of the short female employee wearing glasses who didn't bring coffee for 2 days at the breakfast restaurant. I know for sure what racism is.

Excellent stay. Very responsive staff. Lawrence was the best!

Excellent stay. Very responsive staff. Lawrence was the best!

Received a super loud room ( Highway noise) that was also super hot (afternoon sun) with no AC. Complained and got slightly better room just vacated by another who complained. I’m not sure they have a clue about what VIP means.

Received a super loud room ( Highway noise) that was also super hot (afternoon sun) with no AC. Complained and got slightly better room just vacated by another who complained. I’m not sure they have a clue about what VIP means.

Excellent hotel with great service. Breakfast was excellent too

Excellent hotel with great service. Breakfast was excellent too

Due the season a hot place, due to the location, too noisy.

Due the season a hot place, due to the location, too noisy.

Nice location.

Nice location.