The staff was very nice. I am used to a continental breakfast offered at Holiday Inn so was somewhat surprised that it was a full restaurant. They did allow for a reduce rate of $10 for any choice of any item on the menu. The only negative was our final night we had a very heavy walker in the room above us, and I don’t think they slept. I have already booked another night for our return trip.

The staff was very nice. I am used to a continental breakfast offered at Holiday Inn so was somewhat surprised that it was a full restaurant. They did allow for a reduce rate of $10 for any choice of any item on the menu. The only negative was our final night we had a very heavy walker in the room above us, and I don’t think they slept. I have already booked another night for our return trip.

the lady receptionist was great she was welcoming and professional What bothered me in the bathroom the sink was dirty some residual stuff in it But everything else is good I stayed in different hotels in the last few weeks after I came in and had to wait because the manager did not have coverage ay 7 pm . But your nice front desk made me come back . you do better than other hotels

Great place to stay if you are in Bakersfield.

The property is fine, and I’ve stayed here about 5 years in a row. But there are no refrigerators or microwaves in the rooms. This is inconvenient for me, and I will be going to another hotel next year, even though I like this place. And I like to eat dinner in the bar and restaurant . But a fridge and microwave are a must for frequent travelers.

I enjoyed my stay here. It was clean and quiet. Thank you

I enjoyed my stay here. It was clean and quiet. Thank you

Dear Holiday inn I hope this message finds you well. I am writing to express my disappointment with the service I received during my recent check-in at your hotel. I arrived at the hotel and checked in at 11:00 am. I understood that my room would not be ready until after 3:00 pm, which was perfectly acceptable to me. However, when I returned later to finalize my check-in, I encountered significant difficulties with the front desk staff member on duty. The receptionist repeatedly insisted that there was no reservation under my name and directed me to the hotel next door. Despite my attempts to clarify the situation by providing my name and spelling it out multiple times, as well as showing my identification for verification, she maintained that there was no record of my booking. After a considerable amount of time and effort, she eventually located my reservation but then claimed that the deposit had not been paid. By this point, I was quite frustrated with the lack of assistance and professionalism displayed. I promptly provided my card to cover the deposit, for the second time, the overall experience left much to be desired. I believe that this situation could have been handled more efficiently and courteously. The receptionist's unwillingness to assist and her dismissive attitude were not reflective of the standards I expect from your hotel. I hope you can address these concerns with your staff to ensure that future guests do not encounter similar issues. Thank you

Dear Holiday inn I hope this message finds you well. I am writing to express my disappointment with the service I received during my recent check-in at your hotel. I arrived at the hotel and checked in at 11:00 am. I understood that my room would not be ready until after 3:00 pm, which was perfectly acceptable to me. However, when I returned later to finalize my check-in, I encountered significant difficulties with the front desk staff member on duty. The receptionist repeatedly insisted that there was no reservation under my name and directed me to the hotel next door. Despite my attempts to clarify the situation by providing my name and spelling it out multiple times, as well as showing my identification for verification, she maintained that there was no record of my booking. After a considerable amount of time and effort, she eventually located my reservation but then claimed that the deposit had not been paid. By this point, I was quite frustrated with the lack of assistance and professionalism displayed. I promptly provided my card to cover the deposit, for the second time, the overall experience left much to be desired. I believe that this situation could have been handled more efficiently and courteously. The receptionist's unwillingness to assist and her dismissive attitude were not reflective of the standards I expect from your hotel. I hope you can address these concerns with your staff to ensure that future guests do not encounter similar issues. Thank you

My trip was based on family and friends, and I enjoyed it. I thought that the parking lot was well lit and clean as the entire outside was. Hospitality was very good and the room was clean and welcoming. Did not appreciate that there was not a breakfast for the price you pay unless you pay extra.

My trip was based on family and friends, and I enjoyed it. I thought that the parking lot was well lit and clean as the entire outside was. Hospitality was very good and the room was clean and welcoming. Did not appreciate that there was not a breakfast for the price you pay unless you pay extra.

Great staff, could not have been better!

Great staff, could not have been better!

You hvae excellent front desk , Aly ( hope the spelling is right) Used to have cookies when i check in , no more the room did not smell neutral , the smell was not fresh , the first time in this hotel

Clean, well taken care of. Maybe a bit more lighting in the parking lot.

Clean, well taken care of. Maybe a bit more lighting in the parking lot.

Everything was fine.

Everything was fine.

We didn’t receive our welcome packet. The television was not working properly. We were very tired and the noise level made it hard to sleep. The man who checked us in was super cool, however.

Stayed in a regular king room for the night. Room was pretty filthy. Stains on the curtain,wall by the toilet, sofa chair. Walked in and grabbed the lysol before sitting on the sofa chair. Woke up in the middle of the night to the smell of urine that was coming from both of my pillows...pretty gross. Staff did provide me with more pillows, but yeah...Room wasn't close to the level that other's reviews mentioned. Unhappy visitor.

Stayed in a regular king room for the night. Room was pretty filthy. Stains on the curtain,wall by the toilet, sofa chair. Walked in and grabbed the lysol before sitting on the sofa chair. Woke up in the middle of the night to the smell of urine that was coming from both of my pillows...pretty gross. Staff did provide me with more pillows, but yeah...Room wasn't close to the level that other's reviews mentioned. Unhappy visitor.

We didn’t receive our welcome packet. The television was not working properly. We were very tired and the noise level made it hard to sleep. The man who checked us in was super cool, however.

The only issue we had was the super expensive breakfast that isn’t included in the cost of the room and the cashless snack options at the front desk. Very inconvenient and we had to pack everyone up and drive to a store for a few small items. Not worth the cost for the room at all.

The only issue we had was the super expensive breakfast that isn’t included in the cost of the room and the cashless snack options at the front desk. Very inconvenient and we had to pack everyone up and drive to a store for a few small items. Not worth the cost for the room at all.

Very quite clean and safe

Very quite clean and safe

Zircon sound was too loud and so we could’n’t sleep well.

Zircon sound was too loud and so we could’n’t sleep well.

Receptionist Ask\hley great / fast check in the room next to the elevator upgraded me to get what I want . nice friendly people

They upgraded my room due to not having the room we got

They upgraded my room due to not having the room we got

As usual the receptionist Ashley was great Make me feel welcome