Nice hotel

Nice hotel

The door kept getting stuck. Hard to open and close. There was used soap left in the bathroom. Smelled mildewy. Front foyer and halls were wet from possible humidity

Needed some updates.

Needed some updates.

Checked in and handed the receptionists my id and types it into the computer. Then takes out her phone and takes pictures of whatever is on her screen. Looks at me and says her computer system is down. Hmm, how were you able to check for my reservation if your system is down. Red flag there. Then I went outside and came back in and requested a 2nd key to the room with one of my boys standing next to me. She said I gave 1 already and I told her that I had given it to my husband so he can get in because I had sprained my ankle need to go to the room. She said let me see how many people you put in your reservation. I told her that I put 5 people in my reservation. 3 adults 2 teenagers. She got all huffy and puffy. I told her that we reserved the room with 2 queen beds and a pull out sofa. She told me to show her my reservation. I did and 5 people was infact on my reservation. She still didn't want to give me an extra key. Finally got the key and walked to the room and you can smell wet carpet, mold down the hallway.The rooms were a great size and even has a kitchen, microwave and a sink. Beds were ok and there was 2 tvs. 1 for the ones sleeping on the bed area and 1 where the sofa bed was at. Those 2 issues are the only issues I had. I would recommend this place if they get rid of smell/mold and encourage their receptionists to be kinder to visitors as were coming in from a 10 hour drive.

Checked in and handed the receptionists my id and types it into the computer. Then takes out her phone and takes pictures of whatever is on her screen. Looks at me and says her computer system is down. Hmm, how were you able to check for my reservation if your system is down. Red flag there. Then I went outside and came back in and requested a 2nd key to the room with one of my boys standing next to me. She said I gave 1 already and I told her that I had given it to my husband so he can get in because I had sprained my ankle need to go to the room. She said let me see how many people you put in your reservation. I told her that I put 5 people in my reservation. 3 adults 2 teenagers. She got all huffy and puffy. I told her that we reserved the room with 2 queen beds and a pull out sofa. She told me to show her my reservation. I did and 5 people was infact on my reservation. She still didn't want to give me an extra key. Finally got the key and walked to the room and you can smell wet carpet, mold down the hallway.The rooms were a great size and even has a kitchen, microwave and a sink. Beds were ok and there was 2 tvs. 1 for the ones sleeping on the bed area and 1 where the sofa bed was at. Those 2 issues are the only issues I had. I would recommend this place if they get rid of smell/mold and encourage their receptionists to be kinder to visitors as were coming in from a 10 hour drive.

The floor in my room was not level. The fridge would constantly close when getting something out of it.

The floor in my room was not level. The fridge would constantly close when getting something out of it.

Located close to restaurant and Bars

Located close to restaurant and Bars

The room smelled funny. The kitchenette wasn’t clean, nor was any of the utensils/pots/wash rags. The A/C didn’t cool the room. The TV remote didn’t work, even after getting a replacement. The main door had a hard time closing, key card worked every once in awhile. The toilet wasn’t secured to the ground. We were told upon check-in that breakfast was from 7-10am. On Saturday we came down for breakfast at 7:12am and there was nothing for breakfast. Waffle maker wasn’t turned on, juice machine was off, no coffee. When we asked about it, we were told that the main chef hadn’t arrived yet and that MAYBE he might be coming in 45 more minutes. Sundays breakfast was cereal and the waffle maker wasn’t functioning properly. The front desk hotel staff were rude and unhelpful. The pool was over chlorinated, hot tub was colder than the pool. In a pool that size, there were times that there were 20-25 people in it. Rowdy kids with barely any adult supervision, even when that information was brought to the attention of the front desk no one even came outside to look at the situation

The room smelled funny. The kitchenette wasn’t clean, nor was any of the utensils/pots/wash rags. The A/C didn’t cool the room. The TV remote didn’t work, even after getting a replacement. The main door had a hard time closing, key card worked every once in awhile. The toilet wasn’t secured to the ground. We were told upon check-in that breakfast was from 7-10am. On Saturday we came down for breakfast at 7:12am and there was nothing for breakfast. Waffle maker wasn’t turned on, juice machine was off, no coffee. When we asked about it, we were told that the main chef hadn’t arrived yet and that MAYBE he might be coming in 45 more minutes. Sundays breakfast was cereal and the waffle maker wasn’t functioning properly. The front desk hotel staff were rude and unhelpful. The pool was over chlorinated, hot tub was colder than the pool. In a pool that size, there were times that there were 20-25 people in it. Rowdy kids with barely any adult supervision, even when that information was brought to the attention of the front desk no one even came outside to look at the situation

The smell was stale, frig was rusty. It took too long for the door to close and was across from construction whi h i feel was not safe for women.

The smell was stale, frig was rusty. It took too long for the door to close and was across from construction whi h i feel was not safe for women.

I enjoyed my stay very peaceful

I enjoyed my stay very peaceful

The hotel is clean and smells clean. The room was nice and also very clean. The staff is also very nice and helpful.

The hotel is clean and smells clean. The room was nice and also very clean. The staff is also very nice and helpful.

Excellent stay

Excellent stay

I cannot complain about anything except for the fact that there were several dead roaches in my room. There were quite a few mosquitoes, but I anticipate that seeing that the hotel is very close to the water.

I cannot complain about anything except for the fact that there were several dead roaches in my room. There were quite a few mosquitoes, but I anticipate that seeing that the hotel is very close to the water.

Overall good hotel. Stayed here twice recently. Beds are some of the best at a hotel. Hallways were musky smelling but other than that clean. Service is great. Will stay here again if back in the area.

Overall good hotel. Stayed here twice recently. Beds are some of the best at a hotel. Hallways were musky smelling but other than that clean. Service is great. Will stay here again if back in the area.

Beds were comfy and it had everything you needed as far as fridge, except freezer part was only part that worked. Came with a cooktop and microwave as well

Rooms were nice size are and clean the people were very nice

This place was dirty and smell so bad. House keeping didn’t even clean my room.bandage on the bed frame and hair as well. Couch all stain up and carpet as well. Not recommend if you have kids especially babies.

Great price and good room. I'd stay there again.

The room was nothing like the one I picked from the website, the A/C in the room was not consistently cold, it’s definitely not the Main Stay I remember. My co worker had the same issues except his A/C issues were worse and he did not get the channels I got. Very disappointed in the stay

The desk clerks are the real issue other than that everything is fine.

The desk clerks are the real issue other than that everything is fine.