It was in the heart of the city

It was in the heart of the city

Great location. A bit noisy at night due to the nightclubs.

Great location. A bit noisy at night due to the nightclubs.

Close to bus line walking distance to many restaurants and shopping

Close to bus line walking distance to many restaurants and shopping

The Banyan is centrally located, 10 minutes walk tc beach. Starbucks & McD & other restaurants nearby. Not a bad place.

The Banyan is centrally located, 10 minutes walk tc beach. Starbucks & McD & other restaurants nearby. Not a bad place.

Our room was just as depicted from the photos they shared online. Our only downfall was a roach larger than a quarter found on our last day. They provide minimal toiletries other than hand soap and a dial body wash. Security was always super friendly and the office staff was also kind. For having such a high “resort fee” I feel they could update the rooms a bit. Our pulldown bed continued to hit the floor unless the bar underneath was at a certain level and the bedding was minimal. If you get cold at night, bring a blanket. The view from the walkway to your room showed an alleyway between the property and the sister site, it was a eyesore for sure.

Our room was just as depicted from the photos they shared online. Our only downfall was a roach larger than a quarter found on our last day. They provide minimal toiletries other than hand soap and a dial body wash. Security was always super friendly and the office staff was also kind. For having such a high “resort fee” I feel they could update the rooms a bit. Our pulldown bed continued to hit the floor unless the bar underneath was at a certain level and the bedding was minimal. If you get cold at night, bring a blanket. The view from the walkway to your room showed an alleyway between the property and the sister site, it was a eyesore for sure.

Booked 6 months ago. Was given room on top of night club that starts thumping music at midnight and goes till 3:45am. Not happy. This ruined everything.

Booked 6 months ago. Was given room on top of night club that starts thumping music at midnight and goes till 3:45am. Not happy. This ruined everything.

There were some cockroaches in our room and I didn’t like that we had to keep the same beach towels everyday.

There were some cockroaches in our room and I didn’t like that we had to keep the same beach towels everyday.

Terrible service, they offered check in on the website if you miss the cut off but when we arrived we were told we were required to pay an extra $50 which was not communicated. We had no other options and decided to pay but it required security to call a third person to come and let you check in. When they called the third person she wasn’t available so we were told we couldn’t check in by the security guard. We were left to sleep outside the street with our luggage and wait until the front desk es opened at 7 am. Mind you it was raining and all other hotels were either fully booked or overpriced given the holiday weekend. When I asked for a refund the front desk receptionist she refused stating that the security officer should have offered us a second option which he didn’t. I would avoid this place at all costs unless you’re desperate and can check in before 10 pm. Otherwise good luck because you’ll be out on the streets.

Terrible service, they offered check in on the website if you miss the cut off but when we arrived we were told we were required to pay an extra $50 which was not communicated. We had no other options and decided to pay but it required security to call a third person to come and let you check in. When they called the third person she wasn’t available so we were told we couldn’t check in by the security guard. We were left to sleep outside the street with our luggage and wait until the front desk es opened at 7 am. Mind you it was raining and all other hotels were either fully booked or overpriced given the holiday weekend. When I asked for a refund the front desk receptionist she refused stating that the security officer should have offered us a second option which he didn’t. I would avoid this place at all costs unless you’re desperate and can check in before 10 pm. Otherwise good luck because you’ll be out on the streets.

A little dated but, for the price Its a great deal.

A little dated but, for the price Its a great deal.

The staff was accommodating on our last day bc later flights time n we were able to leave ours things there n still enjoy the beach near by until our later flight. We will come back n use them again. 2 block from the ocean n for the price it was a great deal.

The staff was accommodating on our last day bc later flights time n we were able to leave ours things there n still enjoy the beach near by until our later flight. We will come back n use them again. 2 block from the ocean n for the price it was a great deal.

Wonderful staff & great area!

Wonderful staff & great area!

Excellent

Excellent

Great location to everything in Waikiki.

The Roberts shuttle refused to drop us off outside the hotel entrance but two blocks away. The reception experience was awful - the staff male staff member sat on his chair by the computer and did not face us and was hard to understand. The room was tidy but was not up to the standard of the hotel we had stayed at for the same tarrif a week before. The smell of Asian cooking drifted through the hotel. Luckily we were only there for two nights. Great location - less than memorable accomodation

Great location to everything in Waikiki.

The Roberts shuttle refused to drop us off outside the hotel entrance but two blocks away. The reception experience was awful - the staff male staff member sat on his chair by the computer and did not face us and was hard to understand. The room was tidy but was not up to the standard of the hotel we had stayed at for the same tarrif a week before. The smell of Asian cooking drifted through the hotel. Luckily we were only there for two nights. Great location - less than memorable accomodation

A great place for walking to and from other things. The staff was also incredibly friendly and nice. Room was okay. I know it’s Hawaii but there were a few roaches in our room. There was no conditioner or lotion, just a body wash/shampoo combo in the wall. Our shower was sort of leaking and hot water fluctuated depending on if other people were showering near your room. You can check out things for the beach such as floaties, towels, etc. which is great! It does get a little noisy at night as you are right by the street and next to a nightclub. Overall, not too bad. The SUPER friendly staff were really great along with the location for shopping and foods!

A great place for walking to and from other things. The staff was also incredibly friendly and nice. Room was okay. I know it’s Hawaii but there were a few roaches in our room. There was no conditioner or lotion, just a body wash/shampoo combo in the wall. Our shower was sort of leaking and hot water fluctuated depending on if other people were showering near your room. You can check out things for the beach such as floaties, towels, etc. which is great! It does get a little noisy at night as you are right by the street and next to a nightclub. Overall, not too bad. The SUPER friendly staff were really great along with the location for shopping and foods!

The room itself was cute and comfortable, definitely a budget accommodation, with some smells and noise from nearby businesses but nothing too bad. The really bad thing about it was the surprise "resort fee"—this site won’t let me say how much but it was a lot, for my budget! I had paid in full in advance through hotels.com and then showed up to a very large surprise extra change (since I was staying a whole week). If I had known about that extra $35/day I would have just stayed at a nicer place for the price! This should absolutely be mentioned on hotels.com and figured into the final price. It's borderline a scam.

The room itself was cute and comfortable, definitely a budget accommodation, with some smells and noise from nearby businesses but nothing too bad. The really bad thing about it was the surprise "resort fee"—this site won’t let me say how much but it was a lot, for my budget! I had paid in full in advance through hotels.com and then showed up to a very large surprise extra change (since I was staying a whole week). If I had known about that extra $35/day I would have just stayed at a nicer place for the price! This should absolutely be mentioned on hotels.com and figured into the final price. It's borderline a scam.