Just ok. Disappointed with breakfast.

A little far out from the Shop Street/ marina area but the drive isn’t bad. The toilet did not flush, we had to use the bucket from the bathroom waste bin to pour water down the toilet to help it flush. It did have a bathtub/shower combo. Overall decent stay. I think if we ever go back we’ll get a hotel closer to the marina.

A little far out from the Shop Street/ marina area but the drive isn’t bad. The toilet did not flush, we had to use the bucket from the bathroom waste bin to pour water down the toilet to help it flush. It did have a bathtub/shower combo. Overall decent stay. I think if we ever go back we’ll get a hotel closer to the marina.

Lovely staff. Bar restaurant food was excellent

Lovely staff. Bar restaurant food was excellent

Not near the city center, but good for us. We were using it as a layover between driving days. Parking was convenient, a relatively spacious lot with easy to get into spots. Rooms were clean and comfortable.

Not near the city center, but good for us. We were using it as a layover between driving days. Parking was convenient, a relatively spacious lot with easy to get into spots. Rooms were clean and comfortable.

Nice hotel. Great breakfast. Plenty of parking. Friendly staff.

Not very walkable to the downtown area but it was an easy enough drive or very convenient public transit close by.

Nice hotel. Great breakfast. Plenty of parking. Friendly staff.

Not very walkable to the downtown area but it was an easy enough drive or very convenient public transit close by.

Home 2 days early from what was meant to be a 4 night stay. Highly disappointing. Check in was just ok, no explanation of where amenities were. Room was clean and comfortable although the window was broken but left an air and noise gap facing a very busy road. We made our way to the tiny pool only to be asked to leave shortly as kids had to be out for 7pm. No one informed us. Room service again another issue. Unable to order kids meals, firstly no menu on the ordering system, waited 20 min for a call back from restaurant to be told i dont know as room service goes to different kitchen. Reception didn't know either. Ended up ordering adult goujans and chip at 19euro which were cheap frozen goujans. Very disappointing. I had steak sandwich. It was lovely. Next morning the room was like a furnace. Air con broken. Maintenance tried to fix it. Ended up packing up to move room and again another mess. Left them for the afternoon only to return to be given key cards to our room but housekeeping was only starting the room and didn't know we were due in. We had to wait downstairs again and then got a call to say our room was ready. Luggage arrived shortly. Air con now broken in this room. Told it whole hotel but Maintenance said our room and 1 other not fixed. Top it off the plumbing noise when other rooms were using facilities ended up with loud screeching from our bathroom. Rang reception. Couldnt help. Continued through the night til morn. Very litte sleep. Very sad kids and mam

Home 2 days early from what was meant to be a 4 night stay. Highly disappointing. Check in was just ok, no explanation of where amenities were. Room was clean and comfortable although the window was broken but left an air and noise gap facing a very busy road. We made our way to the tiny pool only to be asked to leave shortly as kids had to be out for 7pm. No one informed us. Room service again another issue. Unable to order kids meals, firstly no menu on the ordering system, waited 20 min for a call back from restaurant to be told i dont know as room service goes to different kitchen. Reception didn't know either. Ended up ordering adult goujans and chip at 19euro which were cheap frozen goujans. Very disappointing. I had steak sandwich. It was lovely. Next morning the room was like a furnace. Air con broken. Maintenance tried to fix it. Ended up packing up to move room and again another mess. Left them for the afternoon only to return to be given key cards to our room but housekeeping was only starting the room and didn't know we were due in. We had to wait downstairs again and then got a call to say our room was ready. Luggage arrived shortly. Air con now broken in this room. Told it whole hotel but Maintenance said our room and 1 other not fixed. Top it off the plumbing noise when other rooms were using facilities ended up with loud screeching from our bathroom. Rang reception. Couldnt help. Continued through the night til morn. Very litte sleep. Very sad kids and mam

We love the stay !! New facilities,clean , quiet,it’s outside the city , we don’t mind, easy get in and out the city!!

We love the stay !! New facilities,clean , quiet,it’s outside the city , we don’t mind, easy get in and out the city!!

Staff was great. From check in to breakfast. Everyone was very helpful Rooms were large and comfortable

Staff was great. From check in to breakfast. Everyone was very helpful Rooms were large and comfortable

Excellent

Excellent

Worst stay at a hotel. Dirty dirty dirty. Lobby was dirty, lights in the hall way on the way to the room we're out and our room smelled so bad. Worst stay. The pictures are not the same.

Worst stay at a hotel. Dirty dirty dirty. Lobby was dirty, lights in the hall way on the way to the room we're out and our room smelled so bad. Worst stay. The pictures are not the same.

Great Hotel. Wonderful Breakfast.

Great Hotel. Wonderful Breakfast.

Worst night i ever experienced. Staying with my wife and 2 year old. There was a wedding in the hotel on the same day. We were all woken around 3:30am due to a row in the corridor which escaleted into the room next to us with doors being kicked in and stuff being thrown around and screaming and shouting. My wife contacted reception who came up and removed one party. 10 mins later another person was inthe next room and another verbal row ensued before around 5am original party was allowed back up where further verbals continued. Only reason i stayed is we got our toddler back asleep eventually. Myself and my wife who is also pregnant had no sleep. On checkout it turned out our floor was not the only one with issues with a number of people complaining. We spoke to duty manager that morning who offered us a complimentary stay including meals and a refund but have yet to hear anything from the hotel - we stayed 20.07.2024 and its now 26.07.2024 as im posting this and not as much as an email. Terible experience

Worst night i ever experienced. Staying with my wife and 2 year old. There was a wedding in the hotel on the same day. We were all woken around 3:30am due to a row in the corridor which escaleted into the room next to us with doors being kicked in and stuff being thrown around and screaming and shouting. My wife contacted reception who came up and removed one party. 10 mins later another person was inthe next room and another verbal row ensued before around 5am original party was allowed back up where further verbals continued. Only reason i stayed is we got our toddler back asleep eventually. Myself and my wife who is also pregnant had no sleep. On checkout it turned out our floor was not the only one with issues with a number of people complaining. We spoke to duty manager that morning who offered us a complimentary stay including meals and a refund but have yet to hear anything from the hotel - we stayed 20.07.2024 and its now 26.07.2024 as im posting this and not as much as an email. Terible experience

Perfect

Perfect

A quite a nice hotel easy to get to coming into Galway. There is a bus service into Galway with a stop just across the road but can take up to 30 minutes to get to Eyre Square. A taxi cost about €20 each way which I think is expensive. Driving to Eyre Square takes about 15 minutes but parking can be expensive and not easy found. Overall I would still stay here again.

A quite a nice hotel easy to get to coming into Galway. There is a bus service into Galway with a stop just across the road but can take up to 30 minutes to get to Eyre Square. A taxi cost about €20 each way which I think is expensive. Driving to Eyre Square takes about 15 minutes but parking can be expensive and not easy found. Overall I would still stay here again.

Great location and good otel. Staff were extremely friendly and the food on site was fantastic. The breakfast had a huge range and the pool facilities were great.

Great location and good otel. Staff were extremely friendly and the food on site was fantastic. The breakfast had a huge range and the pool facilities were great.

Friendly and helpful staff. Rooms lovely & clean.