Excellent customer service. Very comfortable.

Excellent customer service. Very comfortable.

We only stayed a night. It got what we needed, which was a bed tjj on sleep in. We stayed in room 151, There were doors on either side of our room and we could hear everything going on in both rooms. There were not a lot of breakfast options, both waffle makers were down. However, walking to distance to breweries and restaurants.

We only stayed a night. It got what we needed, which was a bed tjj on sleep in. We stayed in room 151, There were doors on either side of our room and we could hear everything going on in both rooms. There were not a lot of breakfast options, both waffle makers were down. However, walking to distance to breweries and restaurants.

Everything was really good

Have stayed many time at THe SAnds.They have updated some rooms but workmanship wasn’t very good and left some important things undone just for a fancier look. Would rather have had a bathtub plug, a sink plug and nicer towels( did get better towels upon request after first night). Very disappointed that there were absolutely no tea bags to be had. Was told it was due to budget cuts! Really? Again, over did trying to make it look nicer but cutting back on simple things most people look for. Also no hair dryer in room(with no warning) and not asked if I would be needing one. The pool is absolutely amazing. Very big,deep and water temperature perfect. Hot tub was very dirty as was the surrounding pool area. Outdoor furniture way past its better days. Town is within walking distance so that was good. Overall it is a comfortable enough place just needs to figure out what is more important. Simple needs or bigger fancier furniture that isn’t going to get used.

Great hotel for the money. Remodeled and clean. Nice pool and hot tub. Room was not ready at check in time.

The property is cute but now is under construction schedule the room we got was one of the nicest one but needed more cleaning other then that the place is nice (small property which is ok)

Simple, close and reasonable price

They had all their old beds and furniture trash in their parking lot and its already too small of a parking area for the hotel. The building is under construction. Our AC unit in the room would not work at all and they had no on site maintenance people to repair it. The hotel was over reserved so there was no option to change rooms and it was a holiday weekend so there were no other hotels available. They still charged us full price and were extremely rude regarding repairing the AC so that we could be somewhat comfortable. They did absolutely nothing to make the situation right.

They had all their old beds and furniture trash in their parking lot and its already too small of a parking area for the hotel. The building is under construction. Our AC unit in the room would not work at all and they had no on site maintenance people to repair it. The hotel was over reserved so there was no option to change rooms and it was a holiday weekend so there were no other hotels available. They still charged us full price and were extremely rude regarding repairing the AC so that we could be somewhat comfortable. They did absolutely nothing to make the situation right.

Great experience!

Great experience!

Decent room that was clean. But it was not well insulated for noise or light. Cracks at bottom of door allowed lots of parking lot noise. And the open top of the drapes allowed quite a bit of light in during the morning. The pool area was quite shabby. And a whole block of rooms were boarded up for some reason. We won't return.

Decent room that was clean. But it was not well insulated for noise or light. Cracks at bottom of door allowed lots of parking lot noise. And the open top of the drapes allowed quite a bit of light in during the morning. The pool area was quite shabby. And a whole block of rooms were boarded up for some reason. We won't return.

Conveniently located, affordable and friendly staff. Room smelled like it was a former smoker room.

This property redecorated and I do not like the furniture which is oversized for the room. And the walls have 70s mirrored wall tiles and the ugliest cabbage rose wallpaper. Not pleasant. I used to stay here often. Now looking for other alternatives.

This property redecorated and I do not like the furniture which is oversized for the room. And the walls have 70s mirrored wall tiles and the ugliest cabbage rose wallpaper. Not pleasant. I used to stay here often. Now looking for other alternatives.

Conveniently located, affordable and friendly staff. Room smelled like it was a former smoker room.

Not much in dining close by that’s walkable.

Not much in dining close by that’s walkable.

It was very good

I love the hotel. The breakfast is great. Unfortunately in our recent stay there was no enough scrambled eggs. We loved the waffles and sausages thou. Something important is about the personnel at the front desk. They dont seem very happy people. Either they are not happy, or they are not happy to see hispanic people like me and my family in the hotel. Several times I had to repeat my question. I have an qccent, but I spoke clear, with my accent. I am not sure if they didnt understand me, or they didnt want to put much effort in understanding me. Everything else I enjoyed. The building is comfortable, the pool is clean, the housekeepers are nice people, the breakfast is delicious, and many more positive things.

I love the hotel. The breakfast is great. Unfortunately in our recent stay there was no enough scrambled eggs. We loved the waffles and sausages thou. Something important is about the personnel at the front desk. They dont seem very happy people. Either they are not happy, or they are not happy to see hispanic people like me and my family in the hotel. Several times I had to repeat my question. I have an qccent, but I spoke clear, with my accent. I am not sure if they didnt understand me, or they didnt want to put much effort in understanding me. Everything else I enjoyed. The building is comfortable, the pool is clean, the housekeepers are nice people, the breakfast is delicious, and many more positive things.

Property location is walking distance from downtown. Overall property is good for the price. Only negative is that shower/tub had no curtain so we ended up with wet bathroom floors after we showered. Oh and there was a family staying down a few doors from us that allowed their children to run up and down the corridor screaming until after 10 p.m.

Property location is walking distance from downtown. Overall property is good for the price. Only negative is that shower/tub had no curtain so we ended up with wet bathroom floors after we showered. Oh and there was a family staying down a few doors from us that allowed their children to run up and down the corridor screaming until after 10 p.m.

It was very good

Not told was under construction. Rooms bed was a very hard firm king mattress. Drove out the back exit and there was a pile of old mattresses and toilets. All the furniture in the room was a mixed match of left overs ready for the dump. Must be why I had to kill so many roaches. Even after the remodel…it’s a no go.

Not told was under construction. Rooms bed was a very hard firm king mattress. Drove out the back exit and there was a pile of old mattresses and toilets. All the furniture in the room was a mixed match of left overs ready for the dump. Must be why I had to kill so many roaches. Even after the remodel…it’s a no go.

The trip as a whole was a learning experience and by the time my partner and I actually made it to the hotel it was almost 4 a.m. the morning after our initial checl in date; so we had already lost a day and were mentally/physically exhausted from travel etc.... The staff at The Sands were incredible. From the wondeful associate who checked us into our room to the last associate I encountered at checkout. The rooms are large and spacious and can easily provide a comforting retreat for families or couples looking to get away; as we did. The pricing was incredibly reasonable and I was so incredibly thankful for the option to prepay; which I highly recommended - if You and Yours can "leave everything as You found it" (if You break it You buy it) then the peace of mind at both check-in and check-out are 100% worth it. Just always be prepared to have $150-250 ready to use for the room's deposit (and that's any hotel, anywhere You go ... deposit at checkin is guaranteed) and You are golden. Just enjoy Your stay. The way the staff, especially Henrig and Emma, took genuine care and concern for my partner and I, throughout our stay, was commendable and should be praised by Upper Management. They truly did wonders and made me feel like the most important person to them when I needed it most; and they did it all with incredible grace and compassion. Thank You Sands !!!

The trip as a whole was a learning experience and by the time my partner and I actually made it to the hotel it was almost 4 a.m. the morning after our initial checl in date; so we had already lost a day and were mentally/physically exhausted from travel etc.... The staff at The Sands were incredible. From the wondeful associate who checked us into our room to the last associate I encountered at checkout. The rooms are large and spacious and can easily provide a comforting retreat for families or couples looking to get away; as we did. The pricing was incredibly reasonable and I was so incredibly thankful for the option to prepay; which I highly recommended - if You and Yours can "leave everything as You found it" (if You break it You buy it) then the peace of mind at both check-in and check-out are 100% worth it. Just always be prepared to have $150-250 ready to use for the room's deposit (and that's any hotel, anywhere You go ... deposit at checkin is guaranteed) and You are golden. Just enjoy Your stay. The way the staff, especially Henrig and Emma, took genuine care and concern for my partner and I, throughout our stay, was commendable and should be praised by Upper Management. They truly did wonders and made me feel like the most important person to them when I needed it most; and they did it all with incredible grace and compassion. Thank You Sands !!!

I like that it had a stove and microwave.