Yes stay was fine

Was ok, on arrival room was ok but bed linen was covered in hairs (human) cushions and chair was covered in dog hair.. They then moved us to another room in which the bed linen was clean. Room was good. Shower was very low pressure struggled to wash shampoo out of hair… Communal area were good however we had a drink in bar and the receptionist who you have to ask to service bar could pour a whole pint for anyone who came in so ended up with a 3/4 full pint!! Overall not the best but not the worst hotel I’ve stayed. Great location and Newquay as a whole was lovely. Don’t know if I’d stay at this hotel again, would like to see some investment in rooms and balconies of rooms. Also the hotel should make use of the bar, they had “happy hour” but bar was completely empty and not very welcoming!

Was ok, on arrival room was ok but bed linen was covered in hairs (human) cushions and chair was covered in dog hair.. They then moved us to another room in which the bed linen was clean. Room was good. Shower was very low pressure struggled to wash shampoo out of hair… Communal area were good however we had a drink in bar and the receptionist who you have to ask to service bar could pour a whole pint for anyone who came in so ended up with a 3/4 full pint!! Overall not the best but not the worst hotel I’ve stayed. Great location and Newquay as a whole was lovely. Don’t know if I’d stay at this hotel again, would like to see some investment in rooms and balconies of rooms. Also the hotel should make use of the bar, they had “happy hour” but bar was completely empty and not very welcoming!

Door locks were faulty no parking generally clean taps were on back to front hot was on left side instead of right side

We travelled as a family of three and really enjoyed that the beach, attractions and dining were all in a comfortable walking distance. The staff at the hotel were lovely and accommodating. Although there was building work going on nearby (not at the hotel itself) this didn’t disrupt our stay as work didn’t seem to start earlier than 8/8:30am. Room was comfortable, clean and plenty of space for the three of us. Thank you!

We travelled as a family of three and really enjoyed that the beach, attractions and dining were all in a comfortable walking distance. The staff at the hotel were lovely and accommodating. Although there was building work going on nearby (not at the hotel itself) this didn’t disrupt our stay as work didn’t seem to start earlier than 8/8:30am. Room was comfortable, clean and plenty of space for the three of us. Thank you!

Basic hotel room but clean and tidy, just old building room had creaky floorboards and walls very thin could hear next door

Basic hotel room but clean and tidy, just old building room had creaky floorboards and walls very thin could hear next door

Check in went smoothly. However we had to have my grandsons room changed as there was a terrible smell in the room. They did move him to a different room straight away. The room was much nicer and ensuite was much cleaner. Our second room was small but bed was comfy and very clean bedding. It got very hot in the room, making it difficult to sleep. There was a small TV which had no signal. Tried retuning but did not work. Reported it to reception on first day of our stay, then also on 2nd day. It was eventually fixed on the 3rd day and we were leaving the next day. Their excuse was that there was no maintenance staff in. There were some nice little touches such as biscuits, tea, coffee and two bottles of water. There were small shower gel, shampoo and small soap. They did clean rooms everyday which was good. The parking was non existent for us. It was first come so we had no chance especially if you used your car in the day. There was parking available across the road of the hotel, which cost £15.50 for 24 hours. When selecting the hotel, it states parking available but doesn’t tell you there is only a few available spaces. I did ask the receptionist about this, should it be advertised as limited parking. I was told hotels.com should not advise parking. There is building work next door to the hotel which woke us up early. The dining area had only a few tables in, the breakfast was average but there was a very nice lady making sure you had all you needed. Overall disappointing!

Check in went smoothly. However we had to have my grandsons room changed as there was a terrible smell in the room. They did move him to a different room straight away. The room was much nicer and ensuite was much cleaner. Our second room was small but bed was comfy and very clean bedding. It got very hot in the room, making it difficult to sleep. There was a small TV which had no signal. Tried retuning but did not work. Reported it to reception on first day of our stay, then also on 2nd day. It was eventually fixed on the 3rd day and we were leaving the next day. Their excuse was that there was no maintenance staff in. There were some nice little touches such as biscuits, tea, coffee and two bottles of water. There were small shower gel, shampoo and small soap. They did clean rooms everyday which was good. The parking was non existent for us. It was first come so we had no chance especially if you used your car in the day. There was parking available across the road of the hotel, which cost £15.50 for 24 hours. When selecting the hotel, it states parking available but doesn’t tell you there is only a few available spaces. I did ask the receptionist about this, should it be advertised as limited parking. I was told hotels.com should not advise parking. There is building work next door to the hotel which woke us up early. The dining area had only a few tables in, the breakfast was average but there was a very nice lady making sure you had all you needed. Overall disappointing!

Staff where very friendly and helpful but we ran into a few problems from the get go. No parking outside as it was first come first serve. So that inconveniented us as we had to spend time looking for somwhere to park. Then the tv was very tempramental so we asked for new batteries but u still couldn't turn channels or even turn it on without pointing it in every direction possible to get it to work. The bed moved around and wasnt stable. The worst part was being woken up to work men walking around on the scaffolding banging bits of wood, talking diggers starting up very early in the morning. We didnt get hardly any sleep. We were so tired we didnt stop for breakfast we just left and went home. They should warn guests thst there is construction going on and its not guaranteed parking. We wont be visiting again.

Staff where very friendly and helpful but we ran into a few problems from the get go. No parking outside as it was first come first serve. So that inconveniented us as we had to spend time looking for somwhere to park. Then the tv was very tempramental so we asked for new batteries but u still couldn't turn channels or even turn it on without pointing it in every direction possible to get it to work. The bed moved around and wasnt stable. The worst part was being woken up to work men walking around on the scaffolding banging bits of wood, talking diggers starting up very early in the morning. We didnt get hardly any sleep. We were so tired we didnt stop for breakfast we just left and went home. They should warn guests thst there is construction going on and its not guaranteed parking. We wont be visiting again.

Just the most fantastic people who work at the hotel. A particular shout out to Emma who couldn’t have been more nicer and helpful.

Just the most fantastic people who work at the hotel. A particular shout out to Emma who couldn’t have been more nicer and helpful.

Very nice people are working there. Very helpful and kind. Great location. Tesco express just round the corner open from 6 to 23 every day, which is a big bonus! Close to the beach, city center and restaurants. Bus stop nearby and car park on the site. But wifi only available in the reception, which was very very unconvenient and very disappointing. And unfortunately was not very clean. Blacl mould in the shower, dust in the corner of the room, stains on the window nets, but clean and fresh bed linens and towels. Overall nice stay just shame about lack of wifi it really restricted

Very nice people are working there. Very helpful and kind. Great location. Tesco express just round the corner open from 6 to 23 every day, which is a big bonus! Close to the beach, city center and restaurants. Bus stop nearby and car park on the site. But wifi only available in the reception, which was very very unconvenient and very disappointing. And unfortunately was not very clean. Blacl mould in the shower, dust in the corner of the room, stains on the window nets, but clean and fresh bed linens and towels. Overall nice stay just shame about lack of wifi it really restricted

Room was pleasant enough but lacking attention to detail - some else's soap and shampoo left in bathroom, no batteries in the remote. Only 4 parking spaces and no available on street parking - had to pay £15.50 for overnight parking. Good location though.

Room was pleasant enough but lacking attention to detail - some else's soap and shampoo left in bathroom, no batteries in the remote. Only 4 parking spaces and no available on street parking - had to pay £15.50 for overnight parking. Good location though.

No food

No food

Extension to hotel being completed our room right next to it woken up at 7am with machinery and builders shouting. One day no electric for 2 hours Sunday morning no hot water had to boil a kettle to wash as no shower. Paid £385.72 for same room as my friend next door who paid £171 for just 1 night less also with hotels.com I contacted them to price match it but it was the virtual chat who did not resolve it so then I have emailed but had no reply. It is The worst hotel I’ve ever stayed in and I am requesting a refund !!!! 2nd Photo is the view from our room

Extension to hotel being completed our room right next to it woken up at 7am with machinery and builders shouting. One day no electric for 2 hours Sunday morning no hot water had to boil a kettle to wash as no shower. Paid £385.72 for same room as my friend next door who paid £171 for just 1 night less also with hotels.com I contacted them to price match it but it was the virtual chat who did not resolve it so then I have emailed but had no reply. It is The worst hotel I’ve ever stayed in and I am requesting a refund !!!! 2nd Photo is the view from our room

Awful! Rock hard bed (I’m 8 months pregnant) no hot water ! Shower was freezing apparently they was having boiler troubles an a really loud party that went on till midnight so loud my windows was vibrating! Would never stay again I booked for 2 nights and had to cut my trip short no way was I staying the second night.

Awful! Rock hard bed (I’m 8 months pregnant) no hot water ! Shower was freezing apparently they was having boiler troubles an a really loud party that went on till midnight so loud my windows was vibrating! Would never stay again I booked for 2 nights and had to cut my trip short no way was I staying the second night.

Great stay at sandy lodge, lovely staff.

Great stay at sandy lodge, lovely staff.

Very reasobably priced. Clean and welcoming

Very reasobably priced. Clean and welcoming

We had an amazing stay. Emma & Jan were really welcoming, all the staff were polite and couldn’t do enough for you. Breakfast was lush too.

We had an amazing stay. Emma & Jan were really welcoming, all the staff were polite and couldn’t do enough for you. Breakfast was lush too.

Easy to find pleasant and helpful staff

Easy to find pleasant and helpful staff