Service is slow

Service is slow

Ok

Ok

Starting from the check in to check out, for the whole 6 nights, I literally had the worst experience ever. the staff lack experience and basic hospitality skills, when I say basic I mean it. I had a confoimred and paid booking for 6 nights with breakfast, howeber the recepionis kept argiun

Starting from the check in to check out, for the whole 6 nights, I literally had the worst experience ever. the staff lack experience and basic hospitality skills, when I say basic I mean it. I had a confoimred and paid booking for 6 nights with breakfast, howeber the recepionis kept argiun

amazing hotel; lobby, swimming pool, restaurants, reception, breakfast. lovely chocolate bar for free 5pm-7pm everyday!!!! The only two issues was: certain rooms are facing the inside of the hotel (no view at all, no sunlight) & (the AC inside the room was soo noise)

amazing hotel; lobby, swimming pool, restaurants, reception, breakfast. lovely chocolate bar for free 5pm-7pm everyday!!!! The only two issues was: certain rooms are facing the inside of the hotel (no view at all, no sunlight) & (the AC inside the room was soo noise)

Amazing

Amazing

Location is super, and clean.there was no welcome drink in the reception and no fruits basket in the suite this was very disappointing for me.

Location is super, and clean.there was no welcome drink in the reception and no fruits basket in the suite this was very disappointing for me.

Nice property; spacious room (premium room) - nice window view of King Fahad Road. I wasn’t thrilled with breakfast; the salads, fruit, pastries and most breads were great. However the hot food was simply ok. I’m a foodie - so I would have preferred a wider selection from day to day. It would also be great that some of the food be pared better (for example - there were Asian noodles one day but nothing else to accompany it, the day before there was a nicely prepared Asian chicken dish (maybe a Schezwan like sauce) but nothing to eat with it … the only thing that was fluid in thought (in my opinion) was the British breakfast foods, but even they were spread out (not by each other). I’d also like to recommend that the Paratha, or any Indian bread offered, is prepared fresh — it’s not appealing under the heat lamp .. and thus the reason why people aren’t taking it (it’s dried out) .. and finally I’d suggest that the spring rolls, hash browns and any other fried things are on in one of the Shaffer dishes as it makes them lose their ‘crunch’ better if they are under a lamp in a metal serving pan. I know you’re thinking after all this that I didn’t enjoy my stay, but I did - the hotel is lovely - and the staff is wonderfully professional and polite. And the hotel is Centrally located and at a great price.

Nice property; spacious room (premium room) - nice window view of King Fahad Road. I wasn’t thrilled with breakfast; the salads, fruit, pastries and most breads were great. However the hot food was simply ok. I’m a foodie - so I would have preferred a wider selection from day to day. It would also be great that some of the food be pared better (for example - there were Asian noodles one day but nothing else to accompany it, the day before there was a nicely prepared Asian chicken dish (maybe a Schezwan like sauce) but nothing to eat with it … the only thing that was fluid in thought (in my opinion) was the British breakfast foods, but even they were spread out (not by each other). I’d also like to recommend that the Paratha, or any Indian bread offered, is prepared fresh — it’s not appealing under the heat lamp .. and thus the reason why people aren’t taking it (it’s dried out) .. and finally I’d suggest that the spring rolls, hash browns and any other fried things are on in one of the Shaffer dishes as it makes them lose their ‘crunch’ better if they are under a lamp in a metal serving pan. I know you’re thinking after all this that I didn’t enjoy my stay, but I did - the hotel is lovely - and the staff is wonderfully professional and polite. And the hotel is Centrally located and at a great price.

This hotel is amazing! I loved it!

This hotel is amazing! I loved it!

Erg comfortable hotel with very nice spacy lobby and cafe’s ! 4 in-house restaurant and poolside bar give plenty of choice and space to walk . I prefer this hotel because of its space & facilities and comfortable rooms & Fitness! The very helpful and customer experience driven staff ( speaking well English ) tops it off !!

Erg comfortable hotel with very nice spacy lobby and cafe’s ! 4 in-house restaurant and poolside bar give plenty of choice and space to walk . I prefer this hotel because of its space & facilities and comfortable rooms & Fitness! The very helpful and customer experience driven staff ( speaking well English ) tops it off !!

Totally confused front of house staff. Check in was painful as these young boys kept handing me off to each other and I was the only one checking in! Bed had a big depression on one side so had to sleep on other side. Left behind my electric toothbrush in the bathroom and it was ‘not found’. Got upgraded because of IHG membership but my colleague said the room was very small. Room was v clean and they left lots of water

Totally confused front of house staff. Check in was painful as these young boys kept handing me off to each other and I was the only one checking in! Bed had a big depression on one side so had to sleep on other side. Left behind my electric toothbrush in the bathroom and it was ‘not found’. Got upgraded because of IHG membership but my colleague said the room was very small. Room was v clean and they left lots of water

Lovely experience! Beautiful design and great breakfast!

Lovely experience! Beautiful design and great breakfast!

Incredible

Incredible

Nothing special Old hotel with normal and old rooms

Nothing special Old hotel with normal and old rooms

Very nice hotel and their reception staff is wonderful people indeed. Only issue I didn't like is the food very very expensive.

Very nice hotel and their reception staff is wonderful people indeed. Only issue I didn't like is the food very very expensive.

Good hotel with nice lobby. Check in staff was very nice.

Good hotel with nice lobby. Check in staff was very nice.

Top-notch facilities that are clean and well-maintained. For fitness freaks, the gym is at the high end of what you'd find at most hotels anywhere - would definitely stay here again.

Top-notch facilities that are clean and well-maintained. For fitness freaks, the gym is at the high end of what you'd find at most hotels anywhere - would definitely stay here again.