I truly enjoyed my stay at Alko Cotona. The bed was suuuuper comfortable, the room immaculately clean, location is perfect (right by main drag for eating and drinking as well as only a few minutes from the beach!) — rooftop pool and restaurant/bar also great, with a view of the ocean/marina on one side and the mountains on the other. Most importantly, the quality of service and hospitality at Alko Cotona hotel is truly outstanding. Every staff member I encountered went out of their way to make everything perfect for me — Damaris at the bar/restaurant, Oscar at reception, and particularly Carlos, who was the shining star of my stay. Carlos helped me arrange everything I needed and went out of his way to make sure I was taken care of. He helped me arrange buses, taxis, and even checked with my hotel in Cartagena to make sure my booking there was in order. With his helpful attitude and impressive command of English, he is truly an asset to this entire operation. I am so grateful and highly recommend this hotel! Thank you, Carlos!!

I truly enjoyed my stay at Alko Cotona. The bed was suuuuper comfortable, the room immaculately clean, location is perfect (right by main drag for eating and drinking as well as only a few minutes from the beach!) — rooftop pool and restaurant/bar also great, with a view of the ocean/marina on one side and the mountains on the other. Most importantly, the quality of service and hospitality at Alko Cotona hotel is truly outstanding. Every staff member I encountered went out of their way to make everything perfect for me — Damaris at the bar/restaurant, Oscar at reception, and particularly Carlos, who was the shining star of my stay. Carlos helped me arrange everything I needed and went out of his way to make sure I was taken care of. He helped me arrange buses, taxis, and even checked with my hotel in Cartagena to make sure my booking there was in order. With his helpful attitude and impressive command of English, he is truly an asset to this entire operation. I am so grateful and highly recommend this hotel! Thank you, Carlos!!

All was good. Bed, pillows etc a bit uncomfy - but service, gym, etc works well.

All was good. Bed, pillows etc a bit uncomfy - but service, gym, etc works well.

Room was clean and good AC. Nice pool and jakoozi on roof-top although jakoozi was not heated. Nice hotel in heart of historic distric.

Room was clean and good AC. Nice pool and jakoozi on roof-top although jakoozi was not heated. Nice hotel in heart of historic distric.

The hotel Botique Maree is a new hotel in the very center of Santa Marta. Its well located in a safe neighbourhood. The beach as well as the main street with restaurants and cafes can be reached within a 2 minute walk. Everything is brand new and lives up to the newest standard. The beds are super comfortable and the bath room was really great. In addition the hotel has an awesome roof top with 2 pools and a bar. Its a perfect spot to chill and have a drink after a long and exhausting day. A special thanks goes to Alejandra from the reception. She gave a very warm and friendly welcome and answered all initial questions in a perfect English, which is really rare in Colombia. Furthermore she did an outstanding job in helping me booking tours and alwayz had an open ear for questions around different topics. Overall I totally recommend this hotel. Its wayz above average compared to other hotels of this category in Colombia. A really great value for money.

The hotel Botique Maree is a new hotel in the very center of Santa Marta. Its well located in a safe neighbourhood. The beach as well as the main street with restaurants and cafes can be reached within a 2 minute walk. Everything is brand new and lives up to the newest standard. The beds are super comfortable and the bath room was really great. In addition the hotel has an awesome roof top with 2 pools and a bar. Its a perfect spot to chill and have a drink after a long and exhausting day. A special thanks goes to Alejandra from the reception. She gave a very warm and friendly welcome and answered all initial questions in a perfect English, which is really rare in Colombia. Furthermore she did an outstanding job in helping me booking tours and alwayz had an open ear for questions around different topics. Overall I totally recommend this hotel. Its wayz above average compared to other hotels of this category in Colombia. A really great value for money.

The hotel was great however the staff was completely useless when it came to recomendations (restaurants, plans)...... we had to do all the research and booking of activities. The travel agency that they recomended PALMA, never helped us with anything. The hotel said that the activities could be booked w one day in advanced, we booked them three days prior but when we called the agency to confirm the day of there was no reservation for us. The hotel staff and agency never pretended like they had no idea what was happening.

The hotel was great however the staff was completely useless when it came to recomendations (restaurants, plans)...... we had to do all the research and booking of activities. The travel agency that they recomended PALMA, never helped us with anything. The hotel said that the activities could be booked w one day in advanced, we booked them three days prior but when we called the agency to confirm the day of there was no reservation for us. The hotel staff and agency never pretended like they had no idea what was happening.

This hotel may appear ok from photos but in real life it is a very poorly run, unclean hotel on possibly the most dangerous road in Santa Marta. There was one staff member for the entire duration of our stay and they did not speak any english. There was hair in the shower, unclean towels and just a general sense of lack of cleanliness. Avoid.

This hotel may appear ok from photos but in real life it is a very poorly run, unclean hotel on possibly the most dangerous road in Santa Marta. There was one staff member for the entire duration of our stay and they did not speak any english. There was hair in the shower, unclean towels and just a general sense of lack of cleanliness. Avoid.

The hotel is beautiful, the staff is very professional and friendly, the rooms spacious and comfy and the location the best.

The hotel is beautiful, the staff is very professional and friendly, the rooms spacious and comfy and the location the best.

Excellent location and very helpful, friendly staff

Excellent location and very helpful, friendly staff

This beautiful hotel is modern, clean and very tastefully decorated. The food was delicious and the jacuzzi and pool were fantastic. The features such as the air conditioning, TV and elevator are state of the art. The hotel uses L'Occitane products in the bathroom which gorgeous. Overall I thought this hotel was wonderful. The only fault I have is I had emailed the property to explain it was our anniversary and they emailed back to say they would make it really special. When we checked into the hotel, the receptionist said the booking had been cancelled. After I logged onto WiFi, I showed the booking and check in resumed. Our room wasn't ready so we had food while it was prepared. I think we could have been offered a coffee or something while we waited. Otherwise, the stay was lovely, luxurious hotel and I would stay here again.

This beautiful hotel is modern, clean and very tastefully decorated. The food was delicious and the jacuzzi and pool were fantastic. The features such as the air conditioning, TV and elevator are state of the art. The hotel uses L'Occitane products in the bathroom which gorgeous. Overall I thought this hotel was wonderful. The only fault I have is I had emailed the property to explain it was our anniversary and they emailed back to say they would make it really special. When we checked into the hotel, the receptionist said the booking had been cancelled. After I logged onto WiFi, I showed the booking and check in resumed. Our room wasn't ready so we had food while it was prepared. I think we could have been offered a coffee or something while we waited. Otherwise, the stay was lovely, luxurious hotel and I would stay here again.

The property has everything that is needed. The breakfast was limited in quantity. There was a confusion at check in about the amount that should be charged for the room.

The property has everything that is needed. The breakfast was limited in quantity. There was a confusion at check in about the amount that should be charged for the room.

The staff were great and extremely friendly. It was great that once we checked out the next morning the staff said that they could hold onto our bags while we go and see the city some more before moving on with our trip!

The staff were great and extremely friendly. It was great that once we checked out the next morning the staff said that they could hold onto our bags while we go and see the city some more before moving on with our trip!