Do NOT stay here! This isn’t a hotel. There was no exterior sign identifying this accommodation as a hotel but multiple signs advertising a bar and billiards club! Inside had NO reception desk only a random, unidentifiable man with a cell phone. The building appears to be in some state of sale/renovation and the rooms had paper signs taped to the wall in the hallway identifying the room numbers. The eating area was in shambles. The room we were shown does look like the one on the website so I believe it has been staged for photos. I WOULD NOT feel safe staying here. We cancelled and complained to Hotels.com asking that this be removed from their site. It’s not suitable for anyone. A hostel is better than this.

Do NOT stay here! This isn’t a hotel. There was no exterior sign identifying this accommodation as a hotel but multiple signs advertising a bar and billiards club! Inside had NO reception desk only a random, unidentifiable man with a cell phone. The building appears to be in some state of sale/renovation and the rooms had paper signs taped to the wall in the hallway identifying the room numbers. The eating area was in shambles. The room we were shown does look like the one on the website so I believe it has been staged for photos. I WOULD NOT feel safe staying here. We cancelled and complained to Hotels.com asking that this be removed from their site. It’s not suitable for anyone. A hostel is better than this.

Old building and mold Carpet bad smell Shower has no pressure No hot water Avoid if possible.

Old building and mold Carpet bad smell Shower has no pressure No hot water Avoid if possible.

This is a simple very budget conscious travelers guesthouse - no frills so don't expect any. Room was clean but table lamp had no bulb and shared bathroom. No heating in room so stay clear of Apartments in Winter. But it is relatively low cost at £75. Breakfast is tea/ coffee, cereal and toast. Hard to find as there no sign at street level

This is a simple very budget conscious travelers guesthouse - no frills so don't expect any. Room was clean but table lamp had no bulb and shared bathroom. No heating in room so stay clear of Apartments in Winter. But it is relatively low cost at £75. Breakfast is tea/ coffee, cereal and toast. Hard to find as there no sign at street level

For the price, the room itself was about what you’d expect. What I didn’t expect though was it to be within a snooker club with no signage except printed A4 paper with a different hotel name on it! Ok if you need a cheap room but don’t expect a luxury building and location.

For the price, the room itself was about what you’d expect. What I didn’t expect though was it to be within a snooker club with no signage except printed A4 paper with a different hotel name on it! Ok if you need a cheap room but don’t expect a luxury building and location.

There is no board or address marker for the property it was difficult to find the property room was good but toilets are little bit smelly staff was very nice and humble always available and very helpful breakfast provided was nice

It started with zero directions on how to get there and then when we did manage to find it. Our room was moldy, shower had open drain. Hallway smoke detectors had bright green light all night and went off after midnight. One cup provided in room was filthy. Coffee pot. No mugs. No soap. Curtain falling off. WiFi unreliable. Could hear our neighbors using their restroom. Open vents in walls. Not hoovered very well. I understand budget hotels, but this was something else. I never leave bad reviews, but I didn’t sleep well in this hotel. It was hands down the worst I’ve ever stayed in. It should be closed till they finish renovations or charge about half the price. I mean. Just. Wow.

There is no board or address marker for the property it was difficult to find the property room was good but toilets are little bit smelly staff was very nice and humble always available and very helpful breakfast provided was nice

It started with zero directions on how to get there and then when we did manage to find it. Our room was moldy, shower had open drain. Hallway smoke detectors had bright green light all night and went off after midnight. One cup provided in room was filthy. Coffee pot. No mugs. No soap. Curtain falling off. WiFi unreliable. Could hear our neighbors using their restroom. Open vents in walls. Not hoovered very well. I understand budget hotels, but this was something else. I never leave bad reviews, but I didn’t sleep well in this hotel. It was hands down the worst I’ve ever stayed in. It should be closed till they finish renovations or charge about half the price. I mean. Just. Wow.

Okay room was not ready

Okay room was not ready

Floor is not vacuumed bed was clean room was stained and not looked after, for £35 it’s ok for the night if your looking to just sleep some where but honestly would not ever go here again for the price you can stay at a travel lodge and feel safer, looks as if they are renovating a lot of rooms and improving so this might change soon but right now it was pretty much a spare room in someone’s house (code locked doors felt very unsafe, seemed to be the same code for every door)

Floor is not vacuumed bed was clean room was stained and not looked after, for £35 it’s ok for the night if your looking to just sleep some where but honestly would not ever go here again for the price you can stay at a travel lodge and feel safer, looks as if they are renovating a lot of rooms and improving so this might change soon but right now it was pretty much a spare room in someone’s house (code locked doors felt very unsafe, seemed to be the same code for every door)

Absolute dive of a hotel. Check in is in a building across the street, no security for the building, anyone could walk in off the street. Hotel rooms are next to a snooker bar. Hotel smells damp, flies everywhere and generally just very run down and dirty. If there wasn’t a group of us staying we would have left immediately, there is no feeling of safety at all - heard screaming and shouting all night long. DO NOT book this hotel if you have kids.

Absolute dive of a hotel. Check in is in a building across the street, no security for the building, anyone could walk in off the street. Hotel rooms are next to a snooker bar. Hotel smells damp, flies everywhere and generally just very run down and dirty. If there wasn’t a group of us staying we would have left immediately, there is no feeling of safety at all - heard screaming and shouting all night long. DO NOT book this hotel if you have kids.

The manager was helpful and they are obviously trying to upgrade the property. They were renovating while we were there. The problem for us is our room was unfinished with broken lights without coversand dirty ripped carpet but the room had been painted. They should only pur people in finished rooms. They had a nice breakfast area.

The manager was helpful and they are obviously trying to upgrade the property. They were renovating while we were there. The problem for us is our room was unfinished with broken lights without coversand dirty ripped carpet but the room had been painted. They should only pur people in finished rooms. They had a nice breakfast area.

Almost no cleaning from guest to guest, very dirty, old hotel with old inventory, very unfrieldy staff, we did leave the hotel as it was too dirty for us and found another instead, no refund from the hotel - do not book this hotel - you will regret it.

Almost no cleaning from guest to guest, very dirty, old hotel with old inventory, very unfrieldy staff, we did leave the hotel as it was too dirty for us and found another instead, no refund from the hotel - do not book this hotel - you will regret it.

It’s a dump.. hotel.com should never market this place The most rubbish hotel I have ever been.

Not what was advertised. Place was diffulcult find. No one at reception.Room was filthy. Bathroom was dirty. Shower was missing door and had no hot water. The list goes on. Booked a 2 night stay and left after first night.

Not what was advertised. Place was diffulcult find. No one at reception.Room was filthy. Bathroom was dirty. Shower was missing door and had no hot water. The list goes on. Booked a 2 night stay and left after first night.

It’s a dump.. hotel.com should never market this place The most rubbish hotel I have ever been.

Happy with the services provided during my 1 days stay at this place.

Happy with the services provided during my 1 days stay at this place.

The rooms are comfortable and you can tell there have been recent upgrades to the rooms with the furnishings and decor. There are a few areas that you can tell the hotel is working toward fixing like the windows (which don't open easily) and the shower temperature (which was a bit on the cool side) but we found the beds comfortable and the accommodation quite adequate, especially for the price. The staff are very helpful and there is a number to access a person even when reception is closed. The location is a little challenging to find but if you find the location of the Waverley Hotel, beside the church, then you just need to go to the nearest busy corner and the Royal Guesthouse is on that corner. We found it easier to park on the street by the church but there is a parking lot. To identify the hotel, look for the billiards hall sign on the building, as the name is not visible but everyone local knows where the "Royal Hotel" is. The reception is on the second floor, but there is not elevators. I hope that they are able to revive this hotel back to its former grandeur as the city is quite a pleasant one to visit and very walkable with many interesting finds if you venture between the buildings and lots of good shops and character.

The rooms are comfortable and you can tell there have been recent upgrades to the rooms with the furnishings and decor. There are a few areas that you can tell the hotel is working toward fixing like the windows (which don't open easily) and the shower temperature (which was a bit on the cool side) but we found the beds comfortable and the accommodation quite adequate, especially for the price. The staff are very helpful and there is a number to access a person even when reception is closed. The location is a little challenging to find but if you find the location of the Waverley Hotel, beside the church, then you just need to go to the nearest busy corner and the Royal Guesthouse is on that corner. We found it easier to park on the street by the church but there is a parking lot. To identify the hotel, look for the billiards hall sign on the building, as the name is not visible but everyone local knows where the "Royal Hotel" is. The reception is on the second floor, but there is not elevators. I hope that they are able to revive this hotel back to its former grandeur as the city is quite a pleasant one to visit and very walkable with many interesting finds if you venture between the buildings and lots of good shops and character.

Check in was difficult. No name board outside people around not aware this Guesthouse. No one to answer the phone and no reply to e mail. Not a great experience.

Check in was difficult. No name board outside people around not aware this Guesthouse. No one to answer the phone and no reply to e mail. Not a great experience.