Please don’t stay here We were given a back room on a dirty yard . The owners were rude when I drew their attention to disgusting area, entrance and room They agreed a full refund but threatened to call the police on me and my 90 year old Mother if we didn’t leave immediately!! Unbelievable….

Please don’t stay here We were given a back room on a dirty yard . The owners were rude when I drew their attention to disgusting area, entrance and room They agreed a full refund but threatened to call the police on me and my 90 year old Mother if we didn’t leave immediately!! Unbelievable….

Knew it was going to be bad as they never answered my message to book parking. Tried the call centre and they were useless said you have to book the parking when you get to the hotel even though they only have 2 spaces available. There is a public car park around the back but it was a busy Saturday and the car park was full with lots of angry drivers just going round and round waiting for spaces so I advise to come on the train. Got to the front door and found a note stuck to door asking you to ring to check in. An unfriendly unapologetic woman with a crying baby answered and said you have to use a code on an electronic keypad that was too high for me to see clearly and had the sun shining on it so hard to see the numbers. Once inside there is another sign that says no breakfast because the kitchen is being refurbed. Upstairs we entered the room to find it in darkness because the cord was broken on the roman blind so you couldn't raise it. Lamps over the bed were broken and if you sit up in bed you knock your head on them. Room was very basic, tiny tv and lots of marks on the walls and headboard. Shower over bath was next to a window with no blind so I was not happy to use it as neighbours would see you through the not very private privacy glass. Noisy floorboards and you could hear other people coughing, chatting and using the toilet. The whole place needs some attention to detail as it was scruffy from the pavement up. Steep steps at front. I would not stay here again.

Knew it was going to be bad as they never answered my message to book parking. Tried the call centre and they were useless said you have to book the parking when you get to the hotel even though they only have 2 spaces available. There is a public car park around the back but it was a busy Saturday and the car park was full with lots of angry drivers just going round and round waiting for spaces so I advise to come on the train. Got to the front door and found a note stuck to door asking you to ring to check in. An unfriendly unapologetic woman with a crying baby answered and said you have to use a code on an electronic keypad that was too high for me to see clearly and had the sun shining on it so hard to see the numbers. Once inside there is another sign that says no breakfast because the kitchen is being refurbed. Upstairs we entered the room to find it in darkness because the cord was broken on the roman blind so you couldn't raise it. Lamps over the bed were broken and if you sit up in bed you knock your head on them. Room was very basic, tiny tv and lots of marks on the walls and headboard. Shower over bath was next to a window with no blind so I was not happy to use it as neighbours would see you through the not very private privacy glass. Noisy floorboards and you could hear other people coughing, chatting and using the toilet. The whole place needs some attention to detail as it was scruffy from the pavement up. Steep steps at front. I would not stay here again.

It was present area , but it was worn and although booking said breakfast we got there and it was not available even though it was included

It was present area , but it was worn and although booking said breakfast we got there and it was not available even though it was included

OYO is a hotel administration company based in India, which is to say, it is located nowhere close to this property. There is no “front desk” at this property, and it can be difficult to reach the property manager. When we experienced difficulty accessing the property, and then accessing the internet, we reached out to Expedia and then to OYO, which said it had no record of owning this property. The property manager told us she had been unable to send us access information because OYO did a poor job of communicating our contact information to her. DO NOT BOOK THIS PROPERTY unless you enjoy this kind of hassle eating up your vacation time. There are twelve steps from street level up to the front door of the property—do not book here if you have mobility issues.

OYO is a hotel administration company based in India, which is to say, it is located nowhere close to this property. There is no “front desk” at this property, and it can be difficult to reach the property manager. When we experienced difficulty accessing the property, and then accessing the internet, we reached out to Expedia and then to OYO, which said it had no record of owning this property. The property manager told us she had been unable to send us access information because OYO did a poor job of communicating our contact information to her. DO NOT BOOK THIS PROPERTY unless you enjoy this kind of hassle eating up your vacation time. There are twelve steps from street level up to the front door of the property—do not book here if you have mobility issues.

Door security poor. Tiny room with limited facilities.

Door security poor. Tiny room with limited facilities.

Overall stay was pleasant, stayed in room 4. Bedroom on the smaller size with en suite bathroom with towels provided and a small shower gel and shampoo. Water for shower was nice and warm. Bed was very comfortable with clean bedding had a good night sleep. Check in was good but different to the usual as you phone to check in and was texted over a file with instructions which was nice and helpful. Would definitely stay again due to the convenient location to the city centre, good car park with option of 24hr parking and longer using an app helped make this easier and less stressful. The property does have parking available but due to limited spaces I thought this would be easier.

Overall stay was pleasant, stayed in room 4. Bedroom on the smaller size with en suite bathroom with towels provided and a small shower gel and shampoo. Water for shower was nice and warm. Bed was very comfortable with clean bedding had a good night sleep. Check in was good but different to the usual as you phone to check in and was texted over a file with instructions which was nice and helpful. Would definitely stay again due to the convenient location to the city centre, good car park with option of 24hr parking and longer using an app helped make this easier and less stressful. The property does have parking available but due to limited spaces I thought this would be easier.

Self check in, no one at property, given a number to call but no answer had to wait 10 mins or more on door step, to be given instructions. Advertised as bed and breakfast!! But no breakfast offered!! Room was clean and bed was comfy a bit dated!! Location excellent. Wasn't happy about the false advertisement for breakfast. The lady was nice and friendly on the phone on arrival once we got through and did recommended restaurants for dinner.

Self check in, no one at property, given a number to call but no answer had to wait 10 mins or more on door step, to be given instructions. Advertised as bed and breakfast!! But no breakfast offered!! Room was clean and bed was comfy a bit dated!! Location excellent. Wasn't happy about the false advertisement for breakfast. The lady was nice and friendly on the phone on arrival once we got through and did recommended restaurants for dinner.

The hotel is close to the city center . Self check in ; no one on the premise . Heater not working and it was cold in the room. Overall ok for a one night stay .

The hotel is close to the city center . Self check in ; no one on the premise . Heater not working and it was cold in the room. Overall ok for a one night stay .

I paid £214 for 1 night at this place for that price you would expect a bit of luxury but there wasn’t much of that! Room average and my partner became locked in the bathroom as the handle didn’t open from the inside! We were awake for large parts of the night as whoever was sleeping in the floor above, you could hear every creek of the floorboards and beds!!! Breakfast wasn’t available, although the host did tell us this!! Expect to pay an extra £17 for parking behind the address! In all fairness, the directions off the host were great, he was very helpful! It was a small walk away from the Christmas market which is great! Wouldn’t expect to pay more than £100 per room for this place though and that’s purely because of its location!!!

I paid £214 for 1 night at this place for that price you would expect a bit of luxury but there wasn’t much of that! Room average and my partner became locked in the bathroom as the handle didn’t open from the inside! We were awake for large parts of the night as whoever was sleeping in the floor above, you could hear every creek of the floorboards and beds!!! Breakfast wasn’t available, although the host did tell us this!! Expect to pay an extra £17 for parking behind the address! In all fairness, the directions off the host were great, he was very helpful! It was a small walk away from the Christmas market which is great! Wouldn’t expect to pay more than £100 per room for this place though and that’s purely because of its location!!!

We enjoyed our stay here. I spoke to the host on the phone as we arrived early and wanted to parking advice. He was so kind and explained in detail how to get to the car park and recommendations around Bath. The room was clean and comfortable. You can hear people walking around but that’s to be expected in an old home.

We enjoyed our stay here. I spoke to the host on the phone as we arrived early and wanted to parking advice. He was so kind and explained in detail how to get to the car park and recommendations around Bath. The room was clean and comfortable. You can hear people walking around but that’s to be expected in an old home.

Room was not prepared for check-in until late evening, after several attempts during the afternoon.

Room was not prepared for check-in until late evening, after several attempts during the afternoon.

Photos online are very deceiving for what the breakfast and rooms are like. Time for check out said 10:30 on our reservation email. At 10:00 we received a knock on the door saying it was 10 and we were supposed to be out! Door was difficult to get into. Had to call the number on the door to which you you couldn’t hear the person speaking. Lock on room door was very loose and easily pushed open at anytime. Linens were nice and clean. Bathroom was not in best shape and water pressure was lacking. Breakfast was some bread and butter, apples, milk and juice that I couldn’t tell how long they had been sitting as juice was separated. Look elsewhere………

Photos online are very deceiving for what the breakfast and rooms are like. Time for check out said 10:30 on our reservation email. At 10:00 we received a knock on the door saying it was 10 and we were supposed to be out! Door was difficult to get into. Had to call the number on the door to which you you couldn’t hear the person speaking. Lock on room door was very loose and easily pushed open at anytime. Linens were nice and clean. Bathroom was not in best shape and water pressure was lacking. Breakfast was some bread and butter, apples, milk and juice that I couldn’t tell how long they had been sitting as juice was separated. Look elsewhere………

Excellent position to walk into the city. The accommodation is a little tired but the owner only took over 5 weeks ago and you can see they are working hard on the hotel. Breakfast is a continental one with a very good choice to set you up for the day. Parking is available behind, at a reasonable extra cost. A special mention for the manager Kelly, she will go above and beyond to ensure you enjoy your stay.

Excellent position to walk into the city. The accommodation is a little tired but the owner only took over 5 weeks ago and you can see they are working hard on the hotel. Breakfast is a continental one with a very good choice to set you up for the day. Parking is available behind, at a reasonable extra cost. A special mention for the manager Kelly, she will go above and beyond to ensure you enjoy your stay.

The room was small and no service was available, on the site it gives the impression it is a bigger hotel. Awkward to park the car at the back. I would not use it again.

The room was small and no service was available, on the site it gives the impression it is a bigger hotel. Awkward to park the car at the back. I would not use it again.

To be honest, my stay at the property was okay. I am a very simple person and for me everything was and has been okay. For my partner was a bit different. She was a little bit concerned about the security at the place and some other stuff. There was something that got my attention. When two other guests came to the property to do their check in and with the booking confirmation, they could not get checked in because, apparently the Expedia has nothing to do with the property bookings. So I had to help them to get a place on air bnb otherwise they would have to sleep in their car. Apart from that, I loved everything. Property, city, the activities and other stuff I did… Overall my experience was good and I am planning to go back there again soon.

The room was clean, towels and bedding were clean but that's where the good bits end. Advertised as a bed and breakfast, but there wasn't any breakfast.. So just a bed! We were there for only 2 nights, thankfully, and didn't see any staff there at all, so no chance of a change of towels or bedding, tbh for 2 nights this wasn't an issue but it would've been nice to have had the option. The TV in the room didn't work, we phoned to inform them and was told they knew it didn't work but there was nothing they could do! There's no soundproofing so can hear tv's, conversations, music etc from other rooms so couldn't get much sleep. It also advertises free on site parking, but there's 10 rooms and only 2 parking spaces! Outside the property in very bad repair loose and broken paving slabs everywhere , causing very unsafe trip hazards on steps etc... And to save the worst to last the rubbish is left outside the door in binbags and as a result they have rats running about the place! Bath is a beautiful city, but staying here could ruin the whole experience.

The room was clean, towels and bedding were clean but that's where the good bits end. Advertised as a bed and breakfast, but there wasn't any breakfast.. So just a bed! We were there for only 2 nights, thankfully, and didn't see any staff there at all, so no chance of a change of towels or bedding, tbh for 2 nights this wasn't an issue but it would've been nice to have had the option. The TV in the room didn't work, we phoned to inform them and was told they knew it didn't work but there was nothing they could do! There's no soundproofing so can hear tv's, conversations, music etc from other rooms so couldn't get much sleep. It also advertises free on site parking, but there's 10 rooms and only 2 parking spaces! Outside the property in very bad repair loose and broken paving slabs everywhere , causing very unsafe trip hazards on steps etc... And to save the worst to last the rubbish is left outside the door in binbags and as a result they have rats running about the place! Bath is a beautiful city, but staying here could ruin the whole experience.

To be honest, my stay at the property was okay. I am a very simple person and for me everything was and has been okay. For my partner was a bit different. She was a little bit concerned about the security at the place and some other stuff. There was something that got my attention. When two other guests came to the property to do their check in and with the booking confirmation, they could not get checked in because, apparently the Expedia has nothing to do with the property bookings. So I had to help them to get a place on air bnb otherwise they would have to sleep in their car. Apart from that, I loved everything. Property, city, the activities and other stuff I did… Overall my experience was good and I am planning to go back there again soon.