The hotel is very old. The Food, many dishes such as banh uot, banh cuon, xoi, chao thit..., serves for breakfast are too cold while they should be served in warm or hot condition for tasty. Hot water should be available for use to dilute the very strong black coffee. The toaster was not working.

The hotel is very old. The Food, many dishes such as banh uot, banh cuon, xoi, chao thit..., serves for breakfast are too cold while they should be served in warm or hot condition for tasty. Hot water should be available for use to dilute the very strong black coffee. The toaster was not working.

Hotel has an infrastructure which could make this a solid 4 star hotel, unfortunately there are a number of issues leaving this hotel slightly lacking. Staff speak very little English, are not welcoming or overly helpful. On arrival we was left to struggle up the entrance stairs with our cases and was not escorted to our rooms but left to wander on our own. Room was spacious and clean. Breakfast had sufficient choice but not particularly to a western palette. All juices, milk and salad served at room temperature, which could be in the serving dish for up to 3 hours. Pool area and beach has plenty of sun beds, sun shades and tables. Area is not cleared of empty bottles and drinking cartons throughout the day. Restaurant/ bar serves food and drink all day. Prices are competitive, service is slow. Ordering was problematic because of langauge barrier. Cats wandering about. During one evening meal we had a persistent cat pester us, trying to get on the table to eat from our plates. The staff did not help to remove the cat. Room service order was late both days we used it. Parts of beach has a lot of debris. Some days the sea tide is in all day and the beach is inaccessible. WiFi was awful, very limited access. Clientele is 85% Russian package holiday makers, 10% Asian holidays makers and the remainder are Westerners. Lots of restaurants and shops directly outside the hotel.

Hotel has an infrastructure which could make this a solid 4 star hotel, unfortunately there are a number of issues leaving this hotel slightly lacking. Staff speak very little English, are not welcoming or overly helpful. On arrival we was left to struggle up the entrance stairs with our cases and was not escorted to our rooms but left to wander on our own. Room was spacious and clean. Breakfast had sufficient choice but not particularly to a western palette. All juices, milk and salad served at room temperature, which could be in the serving dish for up to 3 hours. Pool area and beach has plenty of sun beds, sun shades and tables. Area is not cleared of empty bottles and drinking cartons throughout the day. Restaurant/ bar serves food and drink all day. Prices are competitive, service is slow. Ordering was problematic because of langauge barrier. Cats wandering about. During one evening meal we had a persistent cat pester us, trying to get on the table to eat from our plates. The staff did not help to remove the cat. Room service order was late both days we used it. Parts of beach has a lot of debris. Some days the sea tide is in all day and the beach is inaccessible. WiFi was awful, very limited access. Clientele is 85% Russian package holiday makers, 10% Asian holidays makers and the remainder are Westerners. Lots of restaurants and shops directly outside the hotel.

Love the view, kudos to the chefs that made breakfast an enjoyable one. I love the pho made. It's a rare thing for me to review about food but Novela's Pho is going to be a highlight soon

Love the view, kudos to the chefs that made breakfast an enjoyable one. I love the pho made. It's a rare thing for me to review about food but Novela's Pho is going to be a highlight soon

Location is perfect, not too far from anything, but away from the noise at the same time. Rooms are really nice and big, bathroom excellent, all modern. I had a "city view" room on the ground floor, which was effectively the street, but the black out curtains did their job and it really wasn't noisy, but it wasn't very inviting to sit out on the balcony. The resort is right on the beach, which is very clean. The pool is big and lovely. Luckily there wasn't a lot of people, I thInk it would be crowded otherwise. Only downside, the food is terrible, don't eat here.

Location is perfect, not too far from anything, but away from the noise at the same time. Rooms are really nice and big, bathroom excellent, all modern. I had a "city view" room on the ground floor, which was effectively the street, but the black out curtains did their job and it really wasn't noisy, but it wasn't very inviting to sit out on the balcony. The resort is right on the beach, which is very clean. The pool is big and lovely. Luckily there wasn't a lot of people, I thInk it would be crowded otherwise. Only downside, the food is terrible, don't eat here.