I appreciated the ease of check in and the security of the underground parking area. As it was my first visit to this location I feel like I could have benefitted from some instruction/tips for parking on arrival. The pickup/dropoff area looks too nice to park on compared to the surrounding neighbourhood which is limited to unmonitored pay parking

Close to Roger's Arena.

Close to Roger's Arena.

The hot tub was non functional for a few days

Our stay at the double tree in Downtown Edmonton was amazing. The staff were very friendly and accommodating and went above and beyond to ensure we were comfortable and satisfied with our stay! Would definitely recommend this hotel and stay here again.

Rooms are nice, parking garage is terrifying when you pay for underground parking (wouldn’t park outside hotel due to area), it does get expensive. If walking in a group would be safe to go to stadium however, not an area I would walk alone.

Our stay at the double tree in Downtown Edmonton was amazing. The staff were very friendly and accommodating and went above and beyond to ensure we were comfortable and satisfied with our stay! Would definitely recommend this hotel and stay here again.

It was ok. The rooms are nice and very clean. Front desk staff so so. One man was awesome. One woman was almost rude, one other man, I felt I was bothering him. It's convenient to what I needed otherwise I'd go elsewhere.

Staff was great on every interaction. Nice rooms too.

It was ok. The rooms are nice and very clean. Front desk staff so so. One man was awesome. One woman was almost rude, one other man, I felt I was bothering him. It's convenient to what I needed otherwise I'd go elsewhere.

32 dollars a day to park your vehicle is insane. Elevator and room door key scanner took forever to read cards to do anything. The bed was super comfy and staff was great. Breakfast was horrible the pancakes were the worse thing i have ever ate and would have preferred the frozen microwave garbage ones i buy for my kids. Nothing had any flavor everything tasted like flavorless water. Was super disappointed and way way over priced.

Comfortable stay very easy going

32 dollars a day to park your vehicle is insane. Elevator and room door key scanner took forever to read cards to do anything. The bed was super comfy and staff was great. Breakfast was horrible the pancakes were the worse thing i have ever ate and would have preferred the frozen microwave garbage ones i buy for my kids. Nothing had any flavor everything tasted like flavorless water. Was super disappointed and way way over priced.

Sketchy area, ice machine always empty

The king suite room was very spacious. Nice walk in shower.underground safe parking, for little cars ; large pickup did not fit unfortunately.

Good

It was a great place to stay great staff clean rooms

Staff was excellent. Everyone I came into contact with were kind and accommodating. The entryway, restaurant, and gym were absolutely beautiful. The room was, well the room was motel 6 on an interstate highway. Filled with wasted space, dirty, and out dated. HD TV with a 20 year old SD cable system, with the TV only visible from one of the beds. Alarm clock without so much as a radio, speakers or a docking station to connect anything with music. Hair left in the sink, on the pillows, sticky stains on the floor, and carpet worn and pulled out from the dividers. Was impressed at night as we had a room with a balcony, until the morning when we saw it was covered in moss, and instead of putting a balcony on the next room, they just left it as a debris collecting eyesore. The phone in the room to contact room or concierge service was only functional on speaker phone, not that it mattered because there was no one on the other side to pick up. I feel like I could go on, but to wrap up: pretty on the outside, motel 6 on the inside

Checked in at 3:30 pm and room wasn’t ready. Had to stand in long line again later to finally get our room. This delay put us behind schedule .

Checked in at 3:30 pm and room wasn’t ready. Had to stand in long line again later to finally get our room. This delay put us behind schedule .

It was a awesome hotel but there was no breakfast included as advertised on the Expedia app

It was a awesome hotel but there was no breakfast included as advertised on the Expedia app

It is just a great place to stay. Staff was awesome!

The food was really awful… we ate breakfast because we were tired. Eggs were cold, assuage smelly and not well done, waffles served with no fruits even tho we asked for some…

Was very good and staff was very accommodating !

It is just a great place to stay. Staff was awesome!

Was very good and staff was very accommodating !

The food was really awful… we ate breakfast because we were tired. Eggs were cold, assuage smelly and not well done, waffles served with no fruits even tho we asked for some…

We have stayed here before however we were in town this time for a big concert nearby. We arrived around 4:30pm and there were no rooms ready for us. We had to wait an hour to get into a room. There was also no hotel parking left so we had to park across the street at an impark. We were able to get a later check out the next day which was ok.

We have stayed here before however we were in town this time for a big concert nearby. We arrived around 4:30pm and there were no rooms ready for us. We had to wait an hour to get into a room. There was also no hotel parking left so we had to park across the street at an impark. We were able to get a later check out the next day which was ok.

Friendly staff but the turn around service could use some improvement.

It was okay. Annoying to have to pay for $30 a day for parking when you’re already paying so much per night.