There was no mention when booking that the swimming pool and sauna were out of order due to construction and had been for a fair while. After I paid in full I received a message letting me know it was closed until approx the end of June I was booked in on the 16 th July so I thought I would ring to check and was told they both were closed but it did not matter because there not Heated anyway! If I knew this I would not have booked there are plenty of places to stay. There was a problem with the wifi and would not connect to the TV’s when I asked about this I was told we supply wifi to the villa but not the TVs lol you just got the feeling that no matter what you asked it was just dismissed like it is what it is just deal with it..

There was no mention when booking that the swimming pool and sauna were out of order due to construction and had been for a fair while. After I paid in full I received a message letting me know it was closed until approx the end of June I was booked in on the 16 th July so I thought I would ring to check and was told they both were closed but it did not matter because there not Heated anyway! If I knew this I would not have booked there are plenty of places to stay. There was a problem with the wifi and would not connect to the TV’s when I asked about this I was told we supply wifi to the villa but not the TVs lol you just got the feeling that no matter what you asked it was just dismissed like it is what it is just deal with it..

$100 charge for pets not mentioned anywhere until arrival

$100 charge for pets not mentioned anywhere until arrival

Roomy, clean and comfortable perhaps a few more small microwave dishes would be useful.

Roomy, clean and comfortable perhaps a few more small microwave dishes would be useful.

Loved the space, perfect for families. The kids loved the spa and pool. Walking distance to the beach, 5 min drive to supermarket and food/cafes.

Loved the space, perfect for families. The kids loved the spa and pool. Walking distance to the beach, 5 min drive to supermarket and food/cafes.

Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.

Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.

This was a perfect stay with everything we needed...spacious, well-equipped, good WiFi, extremely helpful & friendly staff. A couple of blocks from the sea but in a quiet neighborhood...highly recommend!

This was a perfect stay with everything we needed...spacious, well-equipped, good WiFi, extremely helpful & friendly staff. A couple of blocks from the sea but in a quiet neighborhood...highly recommend!

Large villa...pleasantly surprised...loved the pool and spa

Large villa...pleasantly surprised...loved the pool and spa

Apartment is not centrally located so most restaurants require either a short drive or a taxi as there is not much available in the local vicinity. The accommodation itself is a great size & in good condition internally, the garden area however is not well maintained & isn't welcoming to sit in. It is housed within a gated community which gives a nice secure feeling . Despite my booking clearly stating that breakfast was included it wasn't. Reception informed me that there was no restaurant on site & therefore no food could be offered. They also stated that i wasn't the first person to have this problem but because Best Western were a big company they weren't interested.

Apartment is not centrally located so most restaurants require either a short drive or a taxi as there is not much available in the local vicinity. The accommodation itself is a great size & in good condition internally, the garden area however is not well maintained & isn't welcoming to sit in. It is housed within a gated community which gives a nice secure feeling . Despite my booking clearly stating that breakfast was included it wasn't. Reception informed me that there was no restaurant on site & therefore no food could be offered. They also stated that i wasn't the first person to have this problem but because Best Western were a big company they weren't interested.

Spacious, well equipped, amazing pool area. Friendly check in / out staff

Spacious, well equipped, amazing pool area. Friendly check in / out staff

Great property, clean and spacious and excellent site amenities. Property was cooled prior to our arrival. Close to local eateries.

Great property, clean and spacious and excellent site amenities. Property was cooled prior to our arrival. Close to local eateries.

Plenty of room for 4 of us. Really comfortable stay. No breakfast available.

Plenty of room for 4 of us. Really comfortable stay. No breakfast available.

Excellent nice and clean everything you need is there

Excellent nice and clean everything you need is there

I loved everything about this unit very clean well layed out great pool, good customer service

This was beautiful and quiet . Well worth the money for it

Never again! Never had to clean mould from a bed head before and I paid for the privilege!

Never again! Never had to clean mould from a bed head before and I paid for the privilege!

Great stay. Very comfortable. Awesome pool/spa/bbq area. Good location.

Great stay. Very comfortable. Awesome pool/spa/bbq area. Good location.

We stayed in a two bed two bathroom apartment which was ok with all the facilities you would expect if a little dated. The pool area is very nice and the resort is safe and quiet, close to shops and really good restaurants. A car is needed to get around, both to restaurants and beaches. The WiFi wasn't the best, overall though, a pleasant stay.

We stayed in a two bed two bathroom apartment which was ok with all the facilities you would expect if a little dated. The pool area is very nice and the resort is safe and quiet, close to shops and really good restaurants. A car is needed to get around, both to restaurants and beaches. The WiFi wasn't the best, overall though, a pleasant stay.