We only stayed one night and wished we could've stayed longer. The bed was super comfortable and the room was nice!

We booked the hotel from a weds-Monday. When we pulled up to be honest we thought oh no ,, its run down looking. However, when we opened the door to the room , it was nicely decorated. Beds were comfortable, it was clean . The room over all was decent. The bathroom needs updating, and it would be better with no carpet , and updated flooring . The staff was very nice

We booked the hotel from a weds-Monday. When we pulled up to be honest we thought oh no ,, its run down looking. However, when we opened the door to the room , it was nicely decorated. Beds were comfortable, it was clean . The room over all was decent. The bathroom needs updating, and it would be better with no carpet , and updated flooring . The staff was very nice

Very good place

Very good place

Blood on the sheets, walked into hair all over the bathroom floor, used wash rags in the shower. Manager was nice.

Blood on the sheets, walked into hair all over the bathroom floor, used wash rags in the shower. Manager was nice.

DO NOT STAY HERE! This place is awful and covered in fleas! My husband and I booked a room here a few days before our road trip. Once we checked in, 10 mins later we were sitting on the bed and noticed a few fleas. Upon removing the top sheet there were numerous fleas jumping everywhere! They got into our belongings and bit up my husband’s ankle. We told the front desk attendant and he said nothing he can do. Multiple other people were complaining and leaving due to fleas and AC units not working. EVEN WORSE, hotels.com is refusing to give us our money back because the owner of the property will not respond. This is a TERRIBLE experience with this motel and hotels.com.

DO NOT STAY HERE! This place is awful and covered in fleas! My husband and I booked a room here a few days before our road trip. Once we checked in, 10 mins later we were sitting on the bed and noticed a few fleas. Upon removing the top sheet there were numerous fleas jumping everywhere! They got into our belongings and bit up my husband’s ankle. We told the front desk attendant and he said nothing he can do. Multiple other people were complaining and leaving due to fleas and AC units not working. EVEN WORSE, hotels.com is refusing to give us our money back because the owner of the property will not respond. This is a TERRIBLE experience with this motel and hotels.com.

Seen a roach bug as soon as we walked in but thats understandable. My husband woke up to a bed bug on him and seen another one on my daughters bed. We left immediately

Seen a roach bug as soon as we walked in but thats understandable. My husband woke up to a bed bug on him and seen another one on my daughters bed. We left immediately

The manager of the property was excellent, very friendly and doesn't stop. Very budget friendly. I'll definitely be back.

The manager of the property was excellent, very friendly and doesn't stop. Very budget friendly. I'll definitely be back.

It was a great experience

It was a great experience

This is an excellent option for a place to stay in the heart of Gatlinburg. I stayed here with my husband and two year old and it was perfect

It was perfect. Very convenient because we spent most of our time downtown

For the price, it was not a horrible stay. When we arrived, There wasn’t anyone in the office, however the owner/manager came out of their living space shortly after to greet us. The manager was very friendly. All the rooms are non-smoking however, guests are allowed to smoke right outside there room. And how this lodge is set up, we walked through numerous clouds of smoke to get to our room and the smell follows into the rooms.. Due to there being large gaps in the doors. We would have appreciated a designated smoking area away from the rooms. Entering our room, it was very clean and tidy. The room itself was older and you can see they are doing their best to update the rooms. We didn’t have any towels in our room upon arrival, and staff was quick to get us towels. We stayed for 4 days, we did not get room service any of those days. The hot water was probably the most frustrating thing about our experience. It went from Scolding hot to freezing cold.

This is an excellent option for a place to stay in the heart of Gatlinburg. I stayed here with my husband and two year old and it was perfect

For the price, it was not a horrible stay. When we arrived, There wasn’t anyone in the office, however the owner/manager came out of their living space shortly after to greet us. The manager was very friendly. All the rooms are non-smoking however, guests are allowed to smoke right outside there room. And how this lodge is set up, we walked through numerous clouds of smoke to get to our room and the smell follows into the rooms.. Due to there being large gaps in the doors. We would have appreciated a designated smoking area away from the rooms. Entering our room, it was very clean and tidy. The room itself was older and you can see they are doing their best to update the rooms. We didn’t have any towels in our room upon arrival, and staff was quick to get us towels. We stayed for 4 days, we did not get room service any of those days. The hot water was probably the most frustrating thing about our experience. It went from Scolding hot to freezing cold.

It was perfect. Very convenient because we spent most of our time downtown

Rooms were nice, beds have bed socks on them, TVs were huge, the place was nice and quiet. They had actual coffee mugs which was pretty cool too. Very homey

Great and affordable little place.

Rooms were nice, beds have bed socks on them, TVs were huge, the place was nice and quiet. They had actual coffee mugs which was pretty cool too. Very homey

Great and affordable little place.

Rooms were in order

Rooms were in order

Great place to stay for quick affordable trip. Great water pressure and hot water. Thank you

Great place to stay for quick affordable trip. Great water pressure and hot water. Thank you

Room was cute and for the most part up to date. The bathroom needed major updates.

Room was cute and for the most part up to date. The bathroom needed major updates.

It’s a great hotel, short walk into town but in a quieter area than staying right there. The owner was super responsive and always making sure we had what we needed. It’s a simple hotel but met all of our needs and they still are continuously updating and adding more. We come to Gatlinburg decently often for vacations and will definitely stay here again.