Walking distance to the fortress, many restaurants inside. Modern facility, nice staff

Walking distance to the fortress, many restaurants inside. Modern facility, nice staff

When we arrived at this hotel we were told that our reservation had been changed to another hotel further up the town. We had booked a large room with a double and a twin for extra space and comfort. When we arrived at the 2nd hotel we were sent to an annexe across the road from the main part of the hotel. Here we found that the room was a standard double. When I rang reception I was told that this was an upgrade. I informed her that we had booked a large double originally. She was then miraculously able to find such a room quite close to the original room she put us in. We had been traveling since 9 p.m. the previous evening without sleep so this was not the check in we expected

When we arrived at this hotel we were told that our reservation had been changed to another hotel further up the town. We had booked a large room with a double and a twin for extra space and comfort. When we arrived at the 2nd hotel we were sent to an annexe across the road from the main part of the hotel. Here we found that the room was a standard double. When I rang reception I was told that this was an upgrade. I informed her that we had booked a large double originally. She was then miraculously able to find such a room quite close to the original room she put us in. We had been traveling since 9 p.m. the previous evening without sleep so this was not the check in we expected

Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.

Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.

Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.

Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.

general welcome was more than excellent and they up graded my room at no extra cost I recommand it strongly

general welcome was more than excellent and they up graded my room at no extra cost I recommand it strongly

Great hotel near the citadelle !! very nice and helpful staff. Very clean rooms and great breakfast with local products. and the plus a pool for the very hot summer days! in one word: PERFECT !!

Great hotel near the citadelle !! very nice and helpful staff. Very clean rooms and great breakfast with local products. and the plus a pool for the very hot summer days! in one word: PERFECT !!

Great location and the hotel staff were very friendly and knowledgeable. Other bonus was having a swimming pool!

Great location and the hotel staff were very friendly and knowledgeable. Other bonus was having a swimming pool!

The staff were friendly and the room was immaculately clean. Aside from breakfast there was no real food service, but there are lots of restaurants in both the old and new towns - although be aware that out of season these generally close around 10pm.

The staff were friendly and the room was immaculately clean. Aside from breakfast there was no real food service, but there are lots of restaurants in both the old and new towns - although be aware that out of season these generally close around 10pm.

When we arrived at the hotel they said they had no record of our reservation through Expedia though my credit card had been charged for the room. I don't know if this was an Expedia problem or the hotel gave our room to someone else. The woman at the desk tried very hard to get to the bottom of this but we had to go to a different and much more expensive hotel.

When we arrived at the hotel they said they had no record of our reservation through Expedia though my credit card had been charged for the room. I don't know if this was an Expedia problem or the hotel gave our room to someone else. The woman at the desk tried very hard to get to the bottom of this but we had to go to a different and much more expensive hotel.

A fabulous hotel which is clean and well furnished and has friendly professional staff. Great to have the swimming pool

A fabulous hotel which is clean and well furnished and has friendly professional staff. Great to have the swimming pool

Great location and friendly service. Room was clean, smart and the beds were very comfortable. Would stay again very happily.

Great location and friendly service. Room was clean, smart and the beds were very comfortable. Would stay again very happily.

The location to the old city of Carcassonne was perfect - less than a five minute walk. The pool was amazing; salt water, perfect temperature. Room was small, but manageable.

What a delightful little hotel just outside the gates to Le Cite. It was perfect for our family with multiple rooms within our accommodation. The small pool was perfect for cooling off in the afternoon and for the children to have a break from walking and history.

What a delightful little hotel just outside the gates to Le Cite. It was perfect for our family with multiple rooms within our accommodation. The small pool was perfect for cooling off in the afternoon and for the children to have a break from walking and history.

Great location, excellent staff. Very pleasant and accommodating.

Lovely hotel great location. No tea or coffee in room.

Lovely hotel great location. No tea or coffee in room.

Good location, strong AC, quiet, helpful staff. Not so good- no mini fridge in room, room very small and getting to shower in the bathtub involved too much climbing.

Overpriced.

Overpriced.

The staff were friendly, and the location was great. About the only negative was the lack of plugs in the room, which is a must nowadays.