An amazing upgrade to a 2 bed luxury apartment, more space and amenities than we could ever wish for

Not worthy of 5 stars But it is the best in the area

Not worthy of 5 stars But it is the best in the area

The front desk man has lied to my family by telling them he would give an upgrade, when he change the 4 room booking to 3 bedroom apartment which is not upgrade at all … and when they came back to complain he informed then its a full hotel !!!! The apartment is even cheaper then my orginal booking

The front desk man has lied to my family by telling them he would give an upgrade, when he change the 4 room booking to 3 bedroom apartment which is not upgrade at all … and when they came back to complain he informed then its a full hotel !!!! The apartment is even cheaper then my orginal booking

It was simply amazing! It is a super hotel

It was simply amazing! It is a super hotel

Nice clean hotel. Breakfast is great and full of variety! Phones in the room antiquated and don’t work properly. Upon checking in, staff didn’t put hold on my credit card so everything I needed couldn’t be charged to the room

Nice clean hotel. Breakfast is great and full of variety! Phones in the room antiquated and don’t work properly. Upon checking in, staff didn’t put hold on my credit card so everything I needed couldn’t be charged to the room

Very unfriendly check in. Inflexible service.

Very unfriendly check in. Inflexible service.

Full kashkha but burger below average

Full kashkha but burger below average

There are not reliable in check in process. Too much delay even if you arrive after 3 pm.

There are not reliable in check in process. Too much delay even if you arrive after 3 pm.

The rooms are not comfortable. Beds are not good and the AC is not working well

The rooms are not comfortable. Beds are not good and the AC is not working well

It was a quick sleep in the middle ofy trip from qatar to bahrian

It was a quick sleep in the middle ofy trip from qatar to bahrian

My concern about the design of the toilet wasn’t comfortable, the bed as well wasn’t comfortable for me. The room size is great, Parking is easy, Another important point was the bill man before check in took longer time than he should and kept my luggage in the lobby until I came back again after waiting for a while. Other staff was great,

My concern about the design of the toilet wasn’t comfortable, the bed as well wasn’t comfortable for me. The room size is great, Parking is easy, Another important point was the bill man before check in took longer time than he should and kept my luggage in the lobby until I came back again after waiting for a while. Other staff was great,

The stuff are not friendly at all

The stuff are not friendly at all

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

The hotel can certainly do better especially with such a big brand. It's beautiful and rooms are comfortable. However, the service and lack of communication is well noted. I put a deposit upon checking in for any incidentals but it was not acknowledged by other areas like room service or coffee bar, etc. I had to go down and reinforce that i wanted the ability to put my charges to my room NOT to pay separately.

The hotel can certainly do better especially with such a big brand. It's beautiful and rooms are comfortable. However, the service and lack of communication is well noted. I put a deposit upon checking in for any incidentals but it was not acknowledged by other areas like room service or coffee bar, etc. I had to go down and reinforce that i wanted the ability to put my charges to my room NOT to pay separately.

My stay the the Grand Hyatt was incredible. The premises were ultra luxurious, the meals were delicious, while the staff were friendly and professional. Arranging transportation was effortless, whether it was the hotel transport, or ride-sharing. Additionally, the location was prime—everything I needed was in the vicinity. I’d stay here again, in a heart beat.

My stay the the Grand Hyatt was incredible. The premises were ultra luxurious, the meals were delicious, while the staff were friendly and professional. Arranging transportation was effortless, whether it was the hotel transport, or ride-sharing. Additionally, the location was prime—everything I needed was in the vicinity. I’d stay here again, in a heart beat.

Stayed a month in a delux apartment and it was a fantastic respite from the dust and noise outside. The rooms were clean and comfortable and the housekeeping staff were always there but seldom seen. They value your privacy but are available at a moments notice. The restaurants were great but the service could use a little improvement - not much, but a little more training would make it top notch. The Ramadan tent feast they set up in the ballroom was outstanding. Everything you could want and many things you weren’t aware you wanted until you saw them. I really didn’t need three trips to the dessert bar…but I took them anyways. Overall an excellent hotel with a convenient location attached to the Al Rashid Mall and grocery store without having to step outside. Would highly recommend to anyone.

Stayed a month in a delux apartment and it was a fantastic respite from the dust and noise outside. The rooms were clean and comfortable and the housekeeping staff were always there but seldom seen. They value your privacy but are available at a moments notice. The restaurants were great but the service could use a little improvement - not much, but a little more training would make it top notch. The Ramadan tent feast they set up in the ballroom was outstanding. Everything you could want and many things you weren’t aware you wanted until you saw them. I really didn’t need three trips to the dessert bar…but I took them anyways. Overall an excellent hotel with a convenient location attached to the Al Rashid Mall and grocery store without having to step outside. Would highly recommend to anyone.

location